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“Tiny and Great for its value”

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Hotel Monterey Sapporo
Ranked #19 of 165 Hotels / Ryokan in Sapporo
Bangkok, Thailand
Level 2 Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Tiny and Great for its value”
Reviewed 4 January 2014

Tiny hotel, small room and great for its value. Not far from Sapporo station. Most of staff did their best to support my request. The bed is very soft but there were sounds from other rooms. Very quiet inside hotel hall.



  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank supinya n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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820 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (30)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Singapore, Singapore
Level 6 Contributor
86 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 29 December 2013

This is my 3rd time that I've stayed in the Hotel Monterey chain. The decors are wonderful. However, there seemed to be a lack of cafe for guests to enjoy the decor over a cup of coffee, such as the one in Kyoto.
In-room wireless wifi is a common feature among hotels these days but this is not available in Hotel Monterey Sapporo.

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sia65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hk
2 reviews
Reviewed 19 December 2013

The front desk's staff service is fair. We are smoker, and we want to have a smoking room, but the staff said that i book a non smoking room and there is full today and no rooms can change. I stay three nights and the staff does not suggest we can change the room the day after. And seems i am wrong coz I reserve a non smoking room, I never but i don't why he said this.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Grace K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level 6 Contributor
210 reviews
129 hotel reviews
common_n_hotel_reviews_1bd8 503 helpful votes
Reviewed 10 December 2013

Location: It is not really 5mins walk from Sapporo JR stn. walk along street level , it may be more direct. Walking underground to look for Exit 18, may cause a lot of detours, from Exit 18, cross 2 crossings and one block is the hotel. In snowy days, it is not that easy hauling bags.
we reserved a taxi thru the hotel on our departure to Sapporo station for just 650Yen. Good deal, a very nice Female driver Kanbayashi.
Hotel entrance is a few wooden door, very difficult to tell it is the entrance

If during summer or warmer season, this location may be better.
It is ok given my rate (I emailed directly to the hotel) was attractive for end of Nov.

Service: Front desk staff with limited English skill. I had a package sent to the hotel for my arrival, after the maze-walk to the hotel , I forgot to ask the front desk, staff didn't mention in fact it arrived. After I settled down and went down to ask, then staff realized and passed it to me.
Don't expect much concierge service, very limited knowledge about tour or restaurants.

very limited staff, it seems the front desk staff are jack of all trade -- reception, bell, concierge and guest service (I asked for extra pillows, the front staff sent them up)
There are some freebies at the front desk for female guests e.g. hand cream, lotion samples.

Room: Standard size, but the furniture showed tired and scratched hope it is not made that way to match the European ambience. Bathroom is small. No safe. a long couch along the window is good for laying things out. very small closet.
The entry area in the room with wall hangers for coats and space for shoes..

We managed to see the white illumination at Odori park.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank yrtx4e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangkok, Thailand
1 review
Reviewed 9 December 2013

Good location, only one block to Sapporo JR subway, 2 block from Sapporo JR station,and shopping center in JR tower.
Very helpful service. Good in English.
No smoking room is clean from smoking smell.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Trissadee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
1 review
Reviewed 9 December 2013

We are very delight to stay with this convenience place, Friendly staff, Clean & nice setting. Lovely decor as well. We can go anywhere easily from just 5 minutes walk to JR & Subway stations. We are looking forward to stay here again from our next visit of Sapporo.

Room Tip: Satisfy with everything.
See more room tips
  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alex L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangkok, Thailand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 December 2013

I did not stay in your hotel because I was not able to go to Sapporo and don't have time to cancel my reservation. By the way you charged me for the first day allready which I understand,it's your rule. But I think it not fair. If in case Someone have accident and could not come...
Anyway I'll try to find other hotel next time..

Stayed November 2013, travelled with family
Helpful?
1 Thank Supinda P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Monterey Sapporo

Property: Hotel Monterey Sapporo
Address: 1-3 Kita 4 jo Higashi, Chuo-ku, Sapporo 060-0034, Hokkaido
Phone Number:
Region: Japan > Hokkaido > Sapporo > Sapporo Station
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Suites
Hotel Style:
Ranked #19 of 165 Hotels / Ryokan in Sapporo
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Monterey Sapporo 4*
Number of rooms: 250
Official Description (provided by the hotel):
Hotel Monterey Sapporo is a British-themed hotel, graced with a façade of King's yellow and encapsulating the traditions of modern Europe, most notably London, England. The hotel's centerpiece is a splendid English indoor-garden, which is bathed in natural light from above and adorned throughout with the colorful flowers of the season. This courtyard is the perfect place for guests to sink into the rustic furniture, relax and unwind. ... more   less 
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