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Kobe Port Tower Hotel
Ranked #58 of 118 Hotels / Ryokan in Kobe
Reviewed 3 December 2013

Staff are not the brightest people. Terrible at explain anything in Japanese or English.
I had a Japanese room 404, perfectly placed next to the toll/freeway. So loud the windows shook everytime a car went passed. Couldn't get any sleep and I've slept in all sorts of different places.
Not worth the 6000en. Book somewhere else.

  • Stayed: December 2013
    • Value
    • Location
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2  Thank SeanM_101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
abestcorporation, Front agent at Kobe Port Tower Hotel, responded to this reviewResponded 15 March 2014

Thank your for staying at kobe port tower hotel.

We are extremly sorry for the lack of polite, and I think it probablely because of the case of lauguage.
We will improve our level of service and oral English in the future.
So please give us a chance to be busness hotel good enough.

Thanks for your comment.

Kobe port tower hotel

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Reviews (187)
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11 - 17 of 187 reviews

Reviewed 29 September 2012

The first not so good impression was the behavior of the reception staff. Unlike the normal courteous Japanese, she did not greet when we tried to check in. We arrived before the check in time and she just hand back the check in paper to us and said "check in time is 2 p.m".

Next, comes to the room. For a traditional Japanese small room, do not expect it to be nice as what is appears from the website. Pretty old and run down but most of the amenities are usable. For the price you are paying for, price is decent (5400 yen per night) but dont expect it to be luxurious. The public bath is clean and not so crowded with people. However the walk to the nearest train station may take up about 20 mins walking. Luckily we were able to get a morning shuttle from the hotel to send us to the train station, this however needs to book in advance.

  • Stayed: September 2012, travelled with friends
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2  Thank Grgeous
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
abestcorporation, Front agent at Kobe Port Tower Hotel, responded to this reviewResponded 15 March 2014

Thank you for staying in kobe port tower hotel and giving us so many advice.

I feel so sorry about the unpolitely motive of front stuff. We a improving not only our level of our service but also our oral English.
The shuttle service has turn to new time table,It will be more convinent than before.
I hope it will be helpful to you again.

Kobe port tower hotel

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Reviewed 9 August 2012

great positioning, awesome staff, wh wanted to make sure the stay was perfect, good rooms good beds great internet, close to china town.. and close to main shopping area .. definately would stay again!!!

  • Stayed: August 2012, travelled with friends
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1  Thank ReaseS4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
abestcorporation, Front agent at Kobe Port Tower Hotel, responded to this reviewResponded 15 March 2014

Thank you for staying at kobe port tower hotel.

And we felt extremly happy because of your comment.
we will get continue on improve ourself, and provide better service to custmor from anywhere in the world.
Thank you for your exlent comment.

Kobe port tower hotel

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Reviewed 1 week ago via mobile
Google Translation

Stayed: September 2017, travelled with friends
Thank shigeki5674
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago
Google Translation

  • Stayed: September 2017, travelled on business
    • Value
    • Location
    • Service
Thank もりのともさん
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile
Google Translation

Stayed: August 2017, travelled with family
1  Thank 和美 井
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 weeks ago via mobile
Google Translation

Stayed: November 2016, travelled with family
Thank y m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kobe Port Tower Hotel

Address: 6-1 Hatobacho, Chuo-ku, Kobe 650-0042, Hyogo Prefecture
Region: Japan > Kinki > Hyogo Prefecture > Kobe
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites
Hotel Style:
Ranked #58 of 118 Hotels / Ryokan in Kobe
Price Range: £40 - £272 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Kobe Port Tower Hotel 3*
Number of rooms: 161
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