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“Good hotel”
Review of Hotel Okura Kobe

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Hotel Okura Kobe
Ranked #4 of 117 Hotels / Ryokan in Kobe
Certificate of Excellence
Reviewed 6 November 2013

Choose this hotel a bit by chance, not doing so much research, but they offered a good rate so we went with it. A great bonus was that they had the shuttle bus from the train station and we also got a room upgrade to a big corner room. Another great surprise was that they had free wifi which we couldn't see from the website when we ordered. Service was great and breakfast was buffet style with enough to choose from for everyone.

  • Stayed: October 2013, travelled with family
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2  Thank Dag_r20132013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 5 November 2013 via mobile

The location is excellent and the view is fantastic if you get a room facing the harbor. The only problem is the interior which is outdated and it looks like a cheap motel.
Otherwise we had a fantastic stay, they offer a free shuttle service to and from JR Sannomiya Station and during the weekend they offer an additional shuttle to Shin Kobe Station.
The staff speaks English which is always a plus.
For dinner and entertainment I recommend going around Sannomiya using the shuttle service.
A fair price for the hotel is around $120.

Stayed: November 2013, travelled as a couple
1  Thank TucTucMtl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 November 2013

Although the hotel could do with a complete refurbishment the important things are still present; cleanliness and customer service. Not particularly convenient by public transport, I would like to see another shuttle bus that operates between the closest subway station and back.

Room Tip: Rooms on the north side have a view of the mountains (but also the highway).
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  • Stayed: October 2013, travelled as a couple
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1  Thank BiarritzTaxi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2013

This hotel is getting on in years although it has been kept in very good condition. It is very Japanese style with many staff to handle all your needs, and everyone is quite helpful.
The price can be a bit high for what you get but it is almost worth it just for the view. 10 minutes walk and you are in Chinatown or in a large mall.
Breakfast is pretty good and a bit expensive but worth it.

  • Stayed: August 2013, travelled with family
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1  Thank yariyamachi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 June 2013

This hotel is the best choice in the city in my opinion of course. Rooms are spacious and comfortable with good equippment. Staff service is very polite and they can help you with everything. Some rooms have view for highway, so it isn't good choice, be careful.

  • Stayed: February 2013, travelled on business
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Thank Unforgiven11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2013

It's difficult to find the shuttle bus at Kobe when we arrived, but it did not affect our good mood regards to experiencing our first Okura. We enjoyed very nice stay here though the pool was under maintenance when we stayed. The hotel helped collecting our Amazon packaging before arrival and we opened up the boxes like children exicitng about unkown presents.
The room is about standard with goreous lobby.
It was just ridiculous this hotel charged mineral water in the frig when we checked out.

  • Stayed: June 2013, travelled with family
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Thank taylorsmt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 April 2013

My family and I travelled to Kobe late March 2013, specifically during the Catholic Holy Week. My son's Japanese friend recommended & booked us at Hotel Okura. Though the high rise hotel is a bit dated, its amenities & staff are excellent. We were so happy & comfortable during our stay, we travelled to the outsikirts to enjoy the sakuras in full bloom. Shopping downtown was also most enjoyable, we didn't have to travel to Osaka to fulfill that capital "S" (for shopping) in our itinerary. We looked forward to our daily breakfast, with our choice of omelette done while waiting. Bathrooms & bedrooms were squeaky clean, we couldn't ask for anything more. The distance from the hotel to downtown was adequately addressed by the shuttle service, taxi service was always available. We enjoyed walking back to the hotel at the end of the day, enjoying the sights and the weather. I would love to return to Hotel Okura one day.

Room Tip: Request for room with a waterfront view.
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  • Stayed: March 2013, travelled with family
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1  Thank Greenmeadows
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Okura Kobe

Address: 2-1 Hatobacho, Chuo-ku, Kobe 650-8560, Hyogo Prefecture
Phone Number:
Region: Japan > Kinki > Hyogo Prefecture > Kobe
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 117 Hotels / Ryokan in Kobe
Price Range: £61 - £305 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Okura Kobe 4*
Number of rooms: 475
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