We chose to stay at this hotel at the end of our tour of Japan, believing we deserved a little bit of luxury before heading home. Well, how surprised were we. This is clearly the best hotel we have ever stayed at. In our opinion, it easily carried a five star rating. The staff are all very friendly, helpful, and polite. They go out of their way to help and assist wherever they can. We ordered room service on our first night after a long train ride and the service was absolutely amazing. The cost to stay at this hotel was excellent.... in fact hard to believe. I can promise that we will be back and without hesitation, this is the one hotel we will be staying at in Kobe. I have never been able to rate a hotel this high before in my life and I am very pleased to have chosen this hotel to do it for.
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