When I read the platitudes this hotel had received, I thought this must be one really outstanding property. We agree with most reviewers on the facilities but were somewhat disappointed from the outset. Having checked in after a very long flight, we were looking forward to a swim in the attractive pool featured on the Okura's website. It was one of the reasons we chose this hotel. On arrival at the pool we were told it would cost us around AUD $47 pp. for a swim because we weren't members of their health club! But if we joined there would be a discount. The whole notion of paying for a swim in your hotel we found quite unusual. Where was this mentioned anywhere in their promos?
The hotel room and bathroom were very clean and about the same dimensions as you would expect to find in the majority of Asian Hotels. We had a nice view over a portion of the harbour which I would advise everybody to request.
We tried both the hotel Japanese breakfast one morning and the American breakfast another. Both were very good and the cost was about AUD$24 per person. Unfortunately because of the hotel location there are not many other cheaper alternatives nearby as most shops do not open until 1100 hours. A 15 minute walk takes you to the Motomachi shopping area but the choice is somewhat limited around breakfast time.
On the whole, this is a nicely presented property with typically polite and well-drilled staff but I certainly can not rate it as amongst the best we have stayed in Asia.
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