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“The rooms are not worth the prices”

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Kobe Meriken Park Oriental Hotel
Ranked #7 of 118 Hotels / Ryokan in Kobe
Certificate of Excellence
Singapore, Singapore
Level Contributor
36 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“The rooms are not worth the prices”
Reviewed 22 July 2011

Cons:
1. This is the first hotel that I've been that charges staying guests to use their pool. & the charge is around USD10. which is exhorbitant considering the hotel rooms isn't cheap to start with.
2. The TV is tiny. For a supposedly 5star hotel, the TV is LCD,but only 26inch which was hard to watch in quite a big room. The only cable channel available was CNN, even local channels were few and most of channels were just static & noise.
3. There is no LAN cable in the room and you have to ask from the reception if you need to use internet, even though it is stated that it is free. WIFI signal was very weak.
4. No free bottled water in the room, there is a mini bar though. The convenience store is very far away but there is a minimart at the 1st floor lobby.
5. Bedspread/furniture is generally old/wornout. The rooms seem to be stuck in the same design/furnishings as 20 years ago.
6. AIrconditioner was so warm! The temperature stuck at 25degrees with no ventilation at night when we were sleeping and I kept waking up in the middle of the night covered in perspiration.
7. Breakfast is not included.

Pros:
1. Great toiletries - shampoo & conditioner was of good quality.
2. The hotel provided a free shuttle bus to the Sannomiya station.
3. All the rooms are ocean view, although there was a difference in whether you got the mosaic ferris wheel view or the industrial area view.
4. Bathrobes & bedroom slippers were provided.

Overall there are more cons than pros, I would try not to stay there again as it isn't worth the price just for the ocean view.

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
8 Thank JocelynK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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855 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (43)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Vancouver, Canada
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 December 2010

This hotel located near the Mosaic shopping mall and is not too far away from downtown Kobe (Sannomiya station). There are 2 shuttle buses (free of charge for hotel guests) running between the hotel and the bus terminal near Sannomiya Station or the Kobe JR station. We stayed in the "sea-view" room which got a nice view of the harbour and the park nearby. The buffet breakfast provides both Japanese and western dishes and we loved the varieties especially for the Japanese breakfasts. The staff are friendly and helpful...most of them can speak simple English and we didn't have any trouble in getting direction and information on shopping & eating information.

  • Stayed October 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lamajam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cheshire,uk
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 23 September 2010

picked up from the train station and delivered to the door and then check in, nothing is to much trouble in this hotel.
looks like a cruise liner when you look across the harbour.
brilliant service (suppose its the norm in Japan).
retaurants excellent, good variety of western and japanese.
if you are looking to get married they have brilliant wedding facilities
try the all you can eat, drink night overlooking the port (beer machines are great for helping yourself).
great hotel!!!

  • Stayed August 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank geoffjane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai
Level Contributor
13 reviews
7 hotel reviews
Reviewed 22 June 2010

Located on the bank of Kobe creek surrounded with colourful structures all around. The beauty at night is spellbound. One shall definitely fall in love once come across.

  • Stayed October 2009, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank braveheartMumbai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangkok, Thailand
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 11 July 2009

The Meriken Park is located on the pier and within walking distance to Habor Land food and shopping area. It's got a beautiful view of the water and gives the feeling of being on a cruise ship. However, the rooms are cramped and smells of tobacco. The carpet is very worn and dirty.

Unfortunately, the hotel is very full and the staff is overstretched. There was a very loud party going on that filled the hotel with cheering and drunken laughter. We requested twin rooms (2 twin beds) but were given doubles (1 full sized bed) instead. The staff seems agitated when we requested for twin rooms but complied in the end. There are limited staff who can speak English. The concierge gave us contradicting information and has very difficult to understand. The other staff members were not as helpful or welcoming as in other hotels we have stayed in Japan.

  • Stayed July 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Travel_Sh0es
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
illinois
Level Contributor
58 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 28 May 2009

I stayed 3 nights at Kobe Meriken Park Oriental Hotel duirng a business trip in December 2008. Overall the hotel is very nicely kept. The staff was exceptionally helpful, given my inability to speak Japanese. The rooms are smaller than USA hotel rooms, but are large by Japanese standards and are fully equipped. The restaurants are a little pricey and there are much better choices in Kobe.

  • Stayed December 2008, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank joeman123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
63 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 14 April 2009

We attended a family wedding in this hotel. It is beautiful inside and the staff were brilliant and very tolerant of our lack of english. The food was excellant but we always got a shock when we saw the bill! There was a shuttle bus to take you to and from Kobe. The rooms were disappointing in comparision to the rest of the hotel but ok. The facilitated us having a baby in our party and were overall very helpful. Overall a good experience though.

  • Stayed April 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michelle P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kobe Meriken Park Oriental Hotel

Property: Kobe Meriken Park Oriental Hotel
Address: 5-6 Hatobacho, Chuo-ku, Kobe 650-0042, Hyogo Prefecture
Region: Japan > Kinki > Hyogo Prefecture > Kobe
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
Ranked #7 of 118 Hotels / Ryokan in Kobe
Price Range (Based on Average Rates): £
Hotel Class:4 star — Kobe Meriken Park Oriental Hotel 4*
Number of rooms: 319
Official Description (provided by the hotel):
Urban resort hotel surrounded by the sea; on site restaurant featuring French & Asian cuisine; theatres & shopping within 1 mile. Parking: 11 ... more   less 
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