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“Stay at the b-Kobe instead ” 2 of 5 bubbles
Review of Sannomiya Terminal Hotel

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Sannomiya Terminal Hotel
Ranked #24 of 118 Hotels / Ryokan in Kobe
Sunshine Coast
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Stay at the b-Kobe instead ”
2 of 5 bubbles Reviewed 14 June 2014 via mobile

The location is good. However our room was overpriced and under air conditioned. The B-Kobe is also in central Kobe, is 1/2 the price and is better value.
Unless booking well in advance hotel accommodation on Friday and Saturday night can be hard to find.

Stayed June 2014, travelled as a couple
Helpful?
Thank Bob A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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229 reviews from our community

Traveller rating
    54
    118
    44
    8
    5
See reviews for
30
31
65
74
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
London, United Kingdom
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 bubbles Reviewed 29 May 2014

We stayed there for our last night in Japan.
You cannot fault the location as it is the centre of Kobe and you have access to the JR line, the bus for Kansai airport and also all the shops and restaurant around Sannomiya.
My main complaint was that we were charged about Y25,000 for one night excluding breakfast. Exactly the same price as our friends. They ended up with a beautifully refurbished room and we had a one of their old rooms. having worked in a big hospitality brand I found it very weird that they would be charging the same price for the two rooms as clearly they didnt off the same level of luxury. I mentioned this to the receptionist which referred me to the manager. I didn't really care about staying in the old rooms but was quite shocked that they didn't have a price difference. The manager wasn't apologetic at all which surprised me a lot.
Moral of the story is that if you stay in this hotel, whose location is spot on, please make sure to ask for a newly refurbished room as you will be charged the same price anyway!

  • Stayed May 2014, travelled with friends
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank MandarinYB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leicestershire
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed 10 April 2014

Small rooms, with some noise both from other hotel guests and traffic noise from down by the station.
For a business hotel it was quite typical Japanese, but not somewhere to stop for any length of time.

  • Stayed April 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank LeicestershireGreens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nantes/France
Level Contributor
53 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 21 October 2013

This hotel is located directly in Sannomiya station.
This location is very convenient as you have a lot of restaurant around;
If you have a flight from kansai Airport, you can either take the Limousine bus or the port Liner (I prefer the boat).
The room are big enough and the breakfast is correct.
I recommend this hotel.

  • Stayed October 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank PIERRE2NANTES
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nanaimo B.C.
Level Contributor
210 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 222 helpful votes
5 of 5 bubbles Reviewed 18 May 2013

The Sannomiya Terminal Hotel is a basic but nice hotel in the main downtown area of Kobe. For Japanese standards the rooms are quite large although the bathroom is small. The rooms are very clean and comfortable. Staff is pleasant, helpful and friendly. I don’t think you can beat the value. There are a couple of restaurants in the hotel and the one on the lobby level serves a very nice breakfast. The hotel is located in downtown Kobe right above the Kobe train station. This makes connections to the subway system and regional rail lines convenient. Kobe also has a monorail trail system called the Port Liner, which travels from the main station out to the University, the airport and some of the cruise ship ports.
The train station complex is full of shops and restaurants which make it easy to purchase your meals near to the hotel. Outside the hotel are numerous restaurants, which vary in price from fast food the super expensive.
If you are arriving on the JR Shinkansen you don’t arrive at the Kobe train station itself but at the Shin-Kobe station which is a long way away. So you will need to catch the Kobe subway train to the Kobe Station. This is easy to do as the subway is located directly in the Shin-Kobe station.
We enjoyed our stay at the Sannomiya Terminal Hotel and I would rate it a bit above average, especially for the price.

  • Stayed October 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank TravellerNanaimoB_C_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kobe, Japan
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 3 May 2013

This hotel is situated in the heart of Kobe, Sannomiya. This location is very convenient for getting around in Kobe, as all train companies and subways go through Sannomiya Station. The rooms are average, but the cleanliness is great (it is, after all, in Japan), and every floor have laundromats and vending machines. The staff is very helpful, and most of them speak English quite well.

I did not try the hotel's restaurant and breakfast offer while I stayed here, as there is a nice and relatively cheap café/bakery on the ground floor, beneath the hotel. However, I know that smoking indoors in Japan is still normal, and so I am guessing that there are areas in the hotel's restaurant where you are allowed to smoke. The room floors are also divided between "smoker floors" and "non-smoker floors". Because I made my reservation very late, the only room available were a "smoking room", but I didn't notice that all.

  • Stayed March 2013, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Hedda K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tokyo, Japan
Level Contributor
138 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 bubbles Reviewed 1 April 2013

Right on top of the Sannomiya station, it is extremely convenient for getting around Kobe.
Japanese 'business' hotels offer good value for money and this is no exception. Everything you need packed into a small room, but the rooms are clean and beds are comfortable. With this hotel, it over looked Kobe station and the view was quite pleasant, and you do not hear the noise of the trains.

I would definitely consider this place for my next visit to Kobe.

  • Stayed March 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank carioca500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sannomiya Terminal Hotel

Property: Sannomiya Terminal Hotel
Address: 8-2-1 Kumoi-dori, Chuo-ku, Kobe 651-0096, Hyogo Prefecture
Region: Japan > Kinki > Hyogo Prefecture > Kobe
Amenities:
Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
#14 Business Hotel in Kobe
Price Range (Based on Average Rates): £
Hotel Class:3 star — Sannomiya Terminal Hotel 3*
Number of rooms: 190
Reservation Options:
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Also Known As:
Sannomiya Terminal Kobe

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