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“excellent situation in Kyoto” 4 of 5 bubbles
Review of Hotel Granvia Kyoto

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Hotel Granvia Kyoto
Ranked #15 of 360 Hotels / Ryokan in Kyoto
Certificate of Excellence
Surrey
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“excellent situation in Kyoto”
4 of 5 bubbles Reviewed 10 May 2014

This hotel is typical of all 5* hotels the world over. However, it has a super position above the main railway station and next to the bus stops in Kyoto. The rooms are of excellent size and very comfortable and the location makes travel very easy. Several restaurants within the hotel complex along with the usual shopping outlets. A shopping mall with plenty of very reasonably priced restaurants within walking distance and an excellent base from where to explore the surrounding towns. Plenty to do and see within Kyoto itself and ease of transportation make this an excellent choice.

Room Tip: The rooms at the back of the hotel overlook the railway station which is quiet and we were not distu...
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  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sally P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,771 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (348)
Date | Rating
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  • Chinese (Simplified) first
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  • English first
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  • French first
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English first
Melbourne, Australia
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 9 May 2014

Located on top of JR Kyoto station, the view was to die for, Kyoto tower outside your window at night and the busy station during the day. A very good base to explore the city and OSaka. there are a lot of restaurant under the station which is cheaper.

  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank larryofmel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 7 May 2014 via mobile

We stayed here for our honeymoon and were pleasantly surprised we got upgraded to a king size room. Such a gorgeous, large room for Japan, the view was amazing on the 12th floor and near the lifts. Can't fault this hotel at all, the location is superb as we travelled by train always so it was very convenient. Couldn't recommend this place any higher.

Stayed May 2014, travelled as a couple
Helpful?
1 Thank EleniChara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johor Bahru, Malaysia
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 6 May 2014

Choose this hotel due to its premium location, right above the train station, it is convenient to move on to other destination. We choose to stay at Granvia Floor with Kyoto Tower view, The room is spacious, with huge bed, did request a humidifier. And place in room when i step in. Even the room are dated, but very clean and well manage. Room with bathtub, bidet, water flow is big, shampoo and shower gel are great to use.

Did try to visit the Granvia Lounge, but always close when visit, so no comment for lounge. Front desk are helpful, willing to help and attend all our needs. Expecially we came from tropical country without proper clothing at freezing cold March.

Room Tip: Choose the room near lift.
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  • Stayed March 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank eeleng911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
141 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
3 of 5 bubbles Reviewed 6 May 2014

We have just returned from a one week stay at the Hotel Granvia, Kyoto. We had a perfectly adequate if unremarkable experience. We loved the springtime gardens and temples of Kyoto and, overall, the Hotel Granvia provided us with a reliable base to explore this fascinating city.

The hotel is located within JR Kyoto Station Building Complex which is very convenient for accessing the city’s bus and rail network. This makes it a good location for someone’s first trip to Kyoto. The downside is that the hotel is not located in a very attractive part of town.
The lobby is frantic and was far too dark for me during the day – I felt this crucial area of the hotel was not a design success in any way. Check–in and the concierge services were both highly professional.

Our room was tastefully decorated if a little on the dull side – cream on cream on cream with a green carpet. Our room did have a lovely view south over Kyoto towards Osaka. The hotel has 535 rooms located on nine floors – this can mean you can have quite a walk to your room from the bank of six lifts. I should point out that the army of housekeepers were unfailingly efficient and polite. Laundry services were also very good and very cost effective. The one really annoying aspect of our room was the muffled sound of the train chimes that constantly ran all day and into the evening. I was glad to leave them behind after a week! Maybe ask for a room that doesn’t overlook the train station.

We had one dinner on arrival and breakfast every day at La Temps on the ground floor – this restaurant is really to be avoided at all costs and seriously diminishes the overall experience of the hotel. Poor quality food, poor service and in desperate need of expanding and refurbishing – totally underwhelming. We only returned because we had prepaid for breakfast and didn't want to waste time searching for an alternative breakfast option. On two mornings we had to wait for up to half an hour for a table. Admittedly the wait won't kill you - it's just tedious when you are on holiday in a wonderful town and keen to get going. My advice is get there by 7.30am – you have been warned…

On the other hand we had multiple very good dining experiences at both La Risata (the Italian Restaurant) and Roppongi Rogairo (the Chinese Restaurant). The food, presentation and service at both these restaurants were of a very high quality.

We loved Kyoto and will return one day to experience the famous autumn foliage. Will we stay at the Hotel Granvia again? – probably not.

Room Tip: A room that doesn’t overlook the train station
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  • Stayed April 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Venustas96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canberra
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 5 May 2014

Wasn't sure about staying in a hotel right by the station but what a good choice and no noise. So convenient for getting around on buses or trains and no shortage of places to eat if you didn't want to venture too far after a tiring day. The staff were so helpful and the size of the room perfect. Would definitely stay there again.

  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank IreneCanberra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ireland
Level Contributor
143 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 bubbles Reviewed 4 May 2014

Stayed one night. Perfect as the hotel is accessible from the station. Right in downtown Kyoto. Room was nice and as you'd expect from this type of hotel. Bit disappointed that you had to pay to use the swimming pool. We booked very late and the room price was excessive for what you get. However, it was a late booking and was during Golden Week, so that probably pushed the prices up. We would stay again if the price was right.

  • Stayed April 2014, travelled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank GT-MPB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Granvia Kyoto

Property: Hotel Granvia Kyoto
Address: Shiokojisagaru, Karasumadori, Shimogyo-ku | JR Kyoto Station Central Gate, Kyoto 600-8216, Kyoto Prefecture
Region: Japan > Kinki > Kyoto Prefecture > Kyoto > Shimogyo-ku
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 360 Hotels / Ryokan in Kyoto
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Hotel Granvia Kyoto 4.5*
Number of rooms: 535
Official Description (provided by the hotel):
Beautiful 15-story hotel atop Kyoto Station - Broadband connection in all guest and banquet rooms - Easy access to Kansai Airport. ... more   less 
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