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Kevin F
Hong Kong, China

Wonderful Stay and Angel Host

5.0 of 5 bubblesReviewed 2 May 2024via mobile
Ryokan Mugen is simply perfect. I took my mom on a trip to visit Kyoto and wanted to give my mom an authentic Japanese style residence experience. This is exactly what I wanted. My mom is also very happy. The room and all amenities are all high quality and top notch. The style of this Roykan which is more than 160 year old definitely brought us back to time.

The host Tomen San and her husband are so kind and helpful. They are God given gifts to any guests who visit Kyoto area. Tome San was very attentive to guests and showed such respects to my mom. She also helped on making reservation with good local restaurants and introduced hidden attractions not frequented by regular tourists. One more thing, she prepared great Japanese breakfast. She speaks perfect English and make life so much easier. Her husband is also kind to make sure we hit the right direction when we went out.

Overall the stay is fantastic and I highly recommend her place. This place only has 4 rooms so that you will definitely get inner peace. Perfect for couples or a family.
Date of stay: May 2024
Room Tip: Ask host to give you her secret travel tips
Trip type: Travelled with family
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2 - 7 of 42 reviews
Reviewed 9 April 2024

Tome, the owner of Mugen, is an exceptionally lovely person who is keen to make your stay as comfortable as possible. I had stayed at Mugen several years ago when it was newly opened, and I was welcomed back with お帰り (okaeri) - 'welcome home'.
It's an exceptionally lovely place to stay. It's a beautiful restored machiya, once belonging to a kimono merchant, located in the quiet lanes to the west of the Imperial Palace gardens.
As a solo traveller, my single room is warm, inviting, comfortable, with great facilities, and with a beautiful view across to the restored storehouse and garden.
I wouldn't hesitate to stay here again!

Date of stay: April 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank littletern
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 January 2024 via mobile

We recently stayed here for six nights. It was sublime. The room was very comfortable, as was the downstairs dining area and the whisky bar room. The Japanese breakfasts were so good we did not even try the Western option. Tome was a friendly and engaging hostess, generous with her perceptive tips and assistance about local sights, travel and dining (as well as about whisky). Her charming hospitality is very much part of the magic of this wonderful place. It is well located in a quaint suburban centre away from the crowds, equidistant and easy walking distance to Nijo Castle and the Imperial Palace. Travel about town from there was very simple on Kyoto’s excellent bus and rail system. Get yourself an IC card from a rail station on arrival so you can just tap on and off public transport (our Suica card, acquired on arrival in Tokyo, worked fine in Kyoto).

Date of stay: January 2024
Trip type: Travelled as a couple
Thank justjim2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 November 2023

This ryokan is simply something special. A sanctuary away from the crowds of Kyoto, hidden among its residential streets. The rooms and common areas are beautifully designed and the bathrooms are modern and spacious. Most importantly, Tome san and Kazu san are the kindest, most helpful hosts you imagine.

Tome san’s local ‘dinner map’ for guests is such a brilliant idea and her help with making reservations each day meant we had some delicious evening meals in welcoming family-run restaurants. She has built a little network of restaurants around the ryokan, which adds to the local community feel you experience when staying here. She will also help you to plan your days so you get the most out of your time, with advice on lesser-known spots to visit and which buses to catch and when.

We have wonderful memories of spending the evenings chatting with Tome san in her stylish and well-stocked bar which is reserved only for guests.

I have so much admiration for Tome san and what she has created in Mugen. She brought her vision to life and created something truly special. I didn’t know there was a place in my heart for a little ryokan in Kyoto! I hope we can visit again and again. またね …

Date of stay: October 2023
    • Location
    • Rooms
    • Service
Thank jenniferj365
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 December 2022

The owners are very kind and professional. You will receive the best service from the moment you book this hotel. They will even help you plan your trip or book the restaurant for you (Normally, this is very difficult if you cannot speak Japanese)

Room tip: The view is astonishing
Date of stay: December 2022
    • Value
    • Sleep Quality
    • Service
Thank thitis2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 February 2020 via mobile

Secluded in the quiet residential streets this gem of a ryokan is beyond expectation. A feeling of home settles within as you enter the ryokan. Once inside calming scents and light jazz music immediately gives you that comfort feeling you are staying with family or friends. The interior decor is clean, crisp, and enhanced Japanese style architecture with exposed beams, bamboo and stone flooring. Shoes are retired and Japanese slippers worn after you enter, adding to the vibe. The rooms are very well kept, reinforced and quiet. The breakfast is spot on with small dishes of Japanese foods served on traditional trays with unique dishware. Presentation is artistic and colorful with some cute and quirky humor in the chopstick holders. An evening bar is found just past the courtyard and perfect for that relaxed nightcap and casual conversation with the evening staff. Although, the feeling is more of family and friends as that is exactly how you are treated from the moment you arrive or depart.

Date of stay: January 2020
Trip type: Travelled with family
1  Thank 5mytime
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