This small boutique hotel is located in the best part of Kyoto (Gion) in my opinion for overseas guests. The service prior to arrival was second to none...helping & advising with transport/transfers/restaurants/sightseeing etc etc. Perhaps found the service once we arrived a little over the top but hey, shouldn't complain about that.
We had the smallest room which I found a little dark (no natural light as we were in the middle of the building) & a little cramped but with everything that we needed.
The breakfast area could only accommodate a limited number of guests so had to have a set time each day...heard other guests being told that they would have to leave (politely) as other b'fast guests were due. A bit odd as there is actually room to accommodate more tables. Breakfasts were good however. Happy hour each day is wonderful...drinks & nibbles although I didn't find this communal area very comfortable but it was in keeping with the hotel/building.
They advertise a laundry service but when we needed some clothes washed they said that wasn't possible on a Sunday.
I really liked this hotel but not quite 5 star & very hard to compare with other hotels as it is very unique. Would I stay there again & would I recommend to others....yes.More