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searp
Seattle, Washington

Nice new hotel but location is average

4.0 of 5 bubblesReviewed 2 Dec 2019
Nice new hotel. All the service people were very nice and accommodating. Breakfast spread was good but there was no change in the menu. Breakfast area also got crowded when tour groups would all come at the same time. Rooms were nice & modern but there was lack of storage space. Nice view of Kyoto Tower at night.

Location was average. Nothing nearby. One KM walk to nearest train or bus station which is ok as long as it is not raining. Of course dragging suitcase from train/bus stations makes it inconvenient.

Overall the stay was pleasant & enjoyable.
Date of stay: November 2019
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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Quest13863681157, マネージャー at Oriental Hotel Kyoto Rokujo, responded to this review
Responded 27 Dec 2019
Thank you very much for your generous review.
I am delighted to hear that you enjoyed your room experience at ORIENTAL HOTEL KYOTO ROKUJO.
Our staff pledge to provide the finest personal service and facilities for our guests who will always enjoy a warm, relaxed yet refined ambience.
We look forward to welcoming you back soon.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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7 - 12 of 30 reviews
Reviewed 29 November 2019

First things first: the design of the hotel from the outside to the lobby with the inner garden is stunning. Sadly the rooms are a bit more standard in their design, but they do offer some nice elements in details. If you're looking towards the inner garden you'll have to put up the normal paper blinds and then release the inner dark blinds, otherwise it will be very bright in your room. It's not really obvious that there are other blinds behind the blinds. There's a small inlet which blows in air at all times into the room. During my stay in November that air was freezing cold. Staff kindly taped it over. If you're in a normal room with beds, the cold air hits you right on the head (turning your pillow is of course an option). The breakfast was very nice, but it had no changes whatsoever during our 4 night stay, which made it quite boring after day 2. There is a convinience store close by and a family restaurant, but other than that the closest restaurants are a ten minute walk away. In exchange the hotel is in a very quite alley in a very nice old-fashioned part of town. If you can live with the mentioned small inconviences, it's a very nice hotel.

Date of stay: November 2019
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
1  Thank Firsa99
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Quest13863681157, マネージャー at Oriental Hotel Kyoto Rokujo, responded to this reviewResponded 27 December 2019

Thank you very much for your generous review.
I am delighted to hear that you enjoyed your room experience at ORIENTAL HOTEL KYOTO ROKUJO.

First, good sleep is important things of comfortable stay.
we are sorry for you had not have comfortable sleep.
About breakfast,we are trying how we can make the guests satisfaction.
Your comment has already been shared by all of staff, and we will improve our level.

Once again, thank you for your comments and we are looking forward to welcoming you back in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago via mobile
Google Translation

Date of stay: May 2024
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 December 2023 via mobile
Google Translation

Date of stay: November 2023
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
オリエンタルホテル 京都六条, お客様サービス / フロント オフィス at Oriental Hotel Kyoto Rokujo, responded to this reviewResponded 10 December 2023
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Reviewed 21 August 2023 via mobile
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Date of stay: August 2023
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
オリエンタルホテル 京都六条, お客様サービス / フロント オフィス at Oriental Hotel Kyoto Rokujo, responded to this reviewResponded 10 December 2023
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 August 2023 via mobile
Google Translation

Date of stay: August 2023
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
オリエンタルホテル 京都六条, お客様サービス / フロント オフィス at Oriental Hotel Kyoto Rokujo, responded to this reviewResponded 10 December 2023
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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