We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
8 people are viewing this hotel
Booking.com
£221
Fully refundable before Thu, 30 May
Priceline
£245
Fully refundable before Thu, 30 May
Go to your Happy Price
Agoda.com
£194
Multiple ways to pay
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
マフィ
Kawaguchi, Japan

The top of lifestyle hotels!

Review of Ace Hotel Kyoto
5.0 of 5 bubblesReviewed 4 Dec 2020via mobile
staffs were friendly and helpful for us. thank you for excellent hospitality!
 location was perfect. easy connect both subway line. so
I recommend pass ticket
you can get at subway station.
you may think "stay fee is little
bit expensive" but you can save
traveling fee without taxi.
enjoy KYOTO use your feet!

英語全集中も力尽きてきたので、日本語にて。
久しぶりに京都に参りましたが
素敵なお店が沢山増え、見応えがございました。リノベされた町屋風のコーヒー店はとても居心地が良かったです。エースホテルはんも、同じ様な雰囲気をお持ちで感心いたしました。
 いつかまた、利用させて頂きます。
Date of stay: December 2020
Trip type: Travelled as a couple
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
マネージメント エースホテル京都, オーナー at Ace Hotel Kyoto, responded to this review
Responded 9 Dec 2020
マフィさま

この度はエースホテル京都にご宿泊をいただきありがとうございました。
また、場所やサービスに至るまでお褒めの言葉をいただき、重ねて御礼申し上げます。

烏丸御池駅に直結する当ホテルは、マフィさまがおっしゃって下さったように便利な地下鉄を使い様々な観光名所へと気軽にお出かけいただける立地です。同じ敷地内の新風館の豊富なテナントはもとより、近隣には様々な用途に合わせて訪れることができるレストランやお店がたくさんあります。

次回お越しの際にはぜひプランをお聞かせください。
行先に合わせたフレンドリープレイスをご紹介します。

総支配人
ニコラス ブラック
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Nearby Hotels
Booking.com
£146
  • Vio.com
    £132
  • Agoda.com
    £121
  • Priceline
    £131
1.7 miles from Ace Hotel Kyoto
Free Wifi
Pool
Booking.com
£160
  • Priceline
    £133
  • Expedia.com
    £176
  • Vio.com
    £147
0.5 miles from Ace Hotel Kyoto
Free Wifi
Restaurant
Booking.com
£63
Fully refundable
  • Priceline
    £59
  • Agoda.com
    £52
  • Vio.com
    £60
1.9 miles from Ace Hotel Kyoto
Free Wifi
Restaurant
Booking.com
£88
Fully refundable
  • Priceline
    £75
  • Vio.com
    £66
  • Hotels.com
    £80
1.3 miles from Ace Hotel Kyoto
Free Wifi
Restaurant
Booking.com
£104
  • Expedia.com
    £117
  • Agoda.com
    £79
  • Priceline
    £116
1.8 miles from Ace Hotel Kyoto
Free Wifi
Restaurant
Booking.com
£225
Fully refundable
  • Hotels.com
    £309
  • Vio.com
    £168
  • Priceline
    £213
0.7 miles from Ace Hotel Kyoto
Restaurant
Room service
【蓮花の湯】瞑想の湯(男性)
Booking.com
£90
  • Priceline
    £88
  • Agoda.com
    £83
  • Vio.com
    £85
1.4 miles from Ace Hotel Kyoto
Free Wifi
Restaurant
Booking.com
£59
  • Priceline
    £54
  • Trip.com
    £45
  • japanican.com
    £67
1.7 miles from Ace Hotel Kyoto
Free Wifi
Free parking
Booking.com
£40
Fully refundable
  • Priceline
    £33
  • Agoda.com
    £30
  • Vio.com
    £35
2.1 miles from Ace Hotel Kyoto
Free Wifi
Restaurant
Booking.com
£61
Fully refundable
  • Priceline
    £68
  • Hotels.com
    £57
  • Vio.com
    £59
3.9 miles from Ace Hotel Kyoto
Free Wifi
Free parking
View more hotels in Kyoto
Reviews (298)
Filter reviews
298 results
Traveller rating
273
17
1
4
3
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
273
17
1
4
3
Show reviews that mention
All reviews stumptown coffee kengo kuma rooftop bar cool shops hotel complex cool hotel favorite hotel karasuma oike station across the river great hotel room was spacious spent nights a wonderful stay the location is perfect sight seeing nishiki market enjoyed our stay
Selected filters
Filter
Updating list...
130 - 135 of 298 reviews
Reviewed 22 November 2020

We dined at both Piopiko and Mr. Maurice. I loved the vibe of the restaurant/bar at Piopiko and the service was excellent. We tried a selection of drinks, apps, tacos and tostadas. The ahi and hamachi tostadas were my favorite. Clean and bright Mexican flavors that I missed while dining in Japan! Maurice was also excellent. Get the mushroom pasta and pork chop for two! Beautiful lobby and rooms with hand crafted elements and many historical features throughout. Everything you’d expect from an Ace Hotel with elevated details perfect for the Kyoto experience. Location is ideal for visiting historical sites, shopping and dining.

Date of stay: November 2020
    • Sleep Quality
    • Rooms
    • Service
Thank amytW9583KX
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
マネージメント エースホテル京都, オーナー at Ace Hotel Kyoto, responded to this reviewResponded 25 November 2020

Dear amyT,

Thank you for sleeping with us.
We are thrilled you had a chance to try both of our restaurants. Piopiko is such a treat for our guests and locals for a place to play and experiment with Mexican cuisine married with local ingredients. Mr. Maurice's pork chop is mind-blowing, especially when paired with any of our house-made pasta (the mushroom pasta is a particularly nice choice). On your next visit, you should make a reservation with our Morning Glory package which includes breakfast at Mr. Maurice, also not to be missed. Please don't hesitate to reach out to us if you need anything for your next stay.

See you soon!
Nicolas Black
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 November 2020

My two night stay was one of the most memorable hotel stays in recent memory. The warm and attentive staff were incredibly gracious with just the right amount of casual, which is such a treat in Japan, especially Kyoto, where service staff can often be overly formal. There is just so much attention to detail in the execution of this hotel, from the eclectic vinyl music curation in the rooms (each with their own turntable!), to the commendable no plastic initiatives. They have really gone above and beyond to connect with and become an essential member of the creative community...no small feat for any outsider in Kyoto, It’s a testament to the passion put into the effort. Amazing margaritas at the taco spot, brilliant breakfast at Maurice, world class coffee at Stumptown, shopping bazaar connected to the hotel. I found myself spending more time in the hotel than I care to admit for visiting a city such as Kyoto. They have a lot of really cool events and parties such as bean bag movie nights etc. Can’t wait to go back. Can’t recommend enough.

Date of stay: October 2020
    • Sleep Quality
    • Cleanliness
    • Service
Thank 905chacef
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
マネージメント エースホテル京都, オーナー at Ace Hotel Kyoto, responded to this reviewResponded 8 November 2020

Dear 905chacef,

Thank you for sleeping with us. We are thrilled to hear you had a great time with us.

Ace Kyoto aims to not only be an amazing hotel but a place for the international and local creative community to call home. We are blown away daily that our love letter to Japan is embraced and celebrated by such amazing guests and friends. Please do not hesitate to contact us for your next visit. Also, we have some great packages like Dawn to Dusk which offers earlier check-in and later check-out times so you can spend more time with us.

See you soon!
Nico Black
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 October 2020

Ace Hotel Kyoto is a fantastic hotel. They accept pets, and that's not easy to find here in Japan. I really wish other hotels all over the country will follow suit. All the staff were extremely helpful and friendly all the time, when we left, we were already planning out next visit to Kyoto and Ace.

Date of stay: September 2020
    • Value
    • Location
    • Service
Thank IvsonSouza
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Yoshimoto Maki, 営業 at Ace Hotel Kyoto, responded to this reviewResponded 12 October 2020

Hi there!
Thank you for sleeping with us and leaving us a note. It sounds like you used our Fetch promotion, which allows your furry loved ones to stay with you at our hotel. Also, we love dogs, so we are happy that our guest's pets get to stay with us for a little while. For your next booking, try our Dusk to Dawn promo which allows you to check-in as early as 7 am and as late as 7 pm so you can come and go as you please. We look forward to seeing you again hopefully very soon. Take care!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 October 2020

We had a great stay at the hotel. A cool, warm vibe with great, friendly service which is unusual for Japan. We particularly loved that we were able to bring our dog and that the staff treated us and the puppy so kindly! We will be back for sure!

Room tip: Use the keyword Fetch to fine the puppy-friendly rooms and deals
Date of stay: October 2020
    • Sleep Quality
    • Rooms
    • Service
Thank H9445FBjasonc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Yoshimoto Maki, 営業 at Ace Hotel Kyoto, responded to this reviewResponded 12 October 2020

Hi there!
Thank you for sleeping with us and for dropping us a sweet comment. Ace is a huge fan of dogs, which is why we have our Fetch promo which allows your little cutie to stay with you while you enjoy Kyoto. On your next visit, you should try our Morning Glory promotion that gives you a discount on one of our delicious breakfast sets in Mr. Maurice. We look forward to seeing you again hopefully very soon. Take care!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2020

拘りを物凄く感じ、空間・演出・スタッフの対応どれをとっても素晴らしかったです 何より、ダイバーシティをしっかり推進されていると感じました 京都の土地柄、世界各国の色々な人種の方が来られると思うので、京都・日本のカルチャーを発信していくには素晴らしい場所だなと思い、わたくし自身もこのような空間とメンバーと共に働いてみたいと思いました この度は本当にありがとうございました

I felt incredible,and the space,production,and staff's correspondence were all wonderful. Above all,I felt that diversity is being promoted firmly I think that the land pattern of Kyoto and people of various races from all over the world can come,so I think that it is a wonderful place to convey the culture of Kyoto and Japan, and I myself with such space and menbers.I wanted to work This time,Thank you very much

Date of stay: July 2020
Trip type: Travelled with family
Thank Gyakusou
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
エースホテル京都 マネージメント, Owner at Ace Hotel Kyoto, responded to this reviewResponded 28 July 2020
Google Translation

Gyakusouさま

この度はエースホテル京都にご宿泊いただきありがとうございました。
またエースホテル特有のコンセプトやカルチャー、スタッフに至るまでお褒めに預かり大変嬉しく思います。

今後もまずは安全を最優先事項としつつ、Gyakusouさまをはじめ沢山のゲストにフレンドリープレイスを提供していければ本望です。また近く、Gyakusouさまを家族のようにお迎えできますこと心待ちいたしております。

総支配人
ニコラス ブラック

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews