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“Quiet, professional, and calm”
Review of Kyoto Tokyu Hotel

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Kyoto Tokyu Hotel
Ranked #41 of 366 Hotels / Ryokan in Kyoto
Sydney, Australia
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Quiet, professional, and calm”
Reviewed 27 February 2014

Stayed 3 nights here and were pleasantly surprised by the size of the room, the quietness of the hotel in general and the professionalism of the staff.
The location is not as close as many other hotels to Kyoto station, but the regular run of the shuttle to the station makes this a non issue. Really liked the water features around the foyer area. Bees are firm but not too hard as many Asian beds seem to be.

Room Tip: Non smoking rooms on same floor as smoking...try to get a room far away from the smokers.
See more room tips
  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 60Deborah60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConciergeKyoto, オーナー at Kyoto Tokyu Hotel, responded to this review, 16 March 2014
Dear Guest.

I was delighted to read your feedback following your recent stay with us.
It was happy to read that you enjoyed all the service and facilities we provided you with.
Please do come and see us again when I am sure we will once again meet your expectations.

Best regards,
Concierge.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (43)
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English first
Winnipeg, Canada
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 25 February 2014 via mobile

Had a very enjoyable stay for 2 nights. The hotel is very modern with distinct Japanese touches. Very nice water garden you can relax and view from lobby area and lounge. Staff are very efficient and helpful. Hotel runs complimentary shuttle bus to and from Kyoto station making it easy to get around, and it's close to bus routes for sightseeing.

We always ate out so can't comment on the restaurants, but the menus look delicious.

Beds are very firm!

Stayed February 2014, travelled with family
Helpful?
Thank Simon_Kn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConciergeKyoto, マネージャー at Kyoto Tokyu Hotel, responded to this review, 28 February 2014
Dear Guest.
Thank you so much for your kind comments following your recent stay with us.
Please do come and stay with us again in the near future when I am sure we will meet your expectations once again.

Kind regards,
Concierge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brussels, Belgium
Level Contributor
52 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 8 February 2014 via mobile

The hotel is well located near the station, has a spectacular innercourt, and the rooms are just perfect.
The staff is friendly and take all the time to show you the nice places to visit and to eat.
Good value for the modest rate.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pflamend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConciergeKyoto, マネージャー at Kyoto Tokyu Hotel, responded to this review, 10 February 2014
Dear Guest,

Thank you so much for your kind comments following your recent stay at Kyoto Tokyu Hotel..
I was delighted to read that you found the service and facilities the best you have encountered and it is very much appreciated to see this feedback. I have shared your kind words with the team.
I look forward to welcoming you back to Kyoto Tokyu Hotel in the future.

Kind regards,
Concierge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 1 February 2014

This has been my first trip to Japan and Kyoto was my first stop. We managed to book a king size room for a reasonable $130 AUD per night (60 in advance, however) so between 2 of us it was a reasonable price. Upon arrival we were greeted warmly at the door and reception desk by friendly staff that spoke and understood english quite well when compared with what we had experienced so far.
Our room was quite spacious and the bed very large, the room and bathroom were smaller than what we are used to in Australia, however this was something I was warned about before arriving in Japan so it wasn't too much of a shock for me.

The hotel offers a shuttle service to Kyoto station which runs every 15 minutes (usually. There is a period where it only runs every half hour) and the last shuttle leaves Kyoto station for the hotel at 8:30.
While this is convenient and is a great service by the hotel, another star could have been earned here if the hotel had been situated closer to the station (about 20 minutes walking where it is now, so not altogether bad) or if the shuttle bus were to continue running to and from the station later into the evening.

However, our experience at this hotel was very pleasant and I would definitely stay here again if the opportunity arose.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IndiaDwyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConciergeKyoto, マネージャー at Kyoto Tokyu Hotel, responded to this review, 3 February 2014
Dear Guest,

Thank you for your excellent review of your experience at Kyoto Tokyu Hotel..

We are pleased to know that you had a great stay with us and that you appreciated the warm and friendly atmosphere of the hotel from the moment you arrived.
We will be sure to share your review and pass on your thanks to the team here. I look forward to welcoming you back to Kyoto Tokyu Hotel in the future.

Kind regards,
Concierge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong, China
2 reviews
Reviewed 29 January 2014

Kyoto is a lovely city, a city with heritage and tranquility. If you have never been to the city before, Kyoto Tokyu Hotel is the safest bet for hotel accommodation that offers luxury, friendliness and convenience. The direction on their website is clear and I had no trouble finding the shuttle bus. The staff are friendly and command good English that cater all my sightseeing needs. The room is spacious and clean and provides a great view. The only problem I have had is the lack of wifi in the hotel room. Wifi is only available freely in the lobby area. However, they do provide free internet access if you have a laptop with you. All in all, the hotel can really relax me as I felt like I was at home. The location is great and offer free shuttle service to JR station which is the focal point of travel in Kyoto and you can go anywhere from there. This hotel is highly recommended and I will definitely come back for the hospitality and tranquility. After all, a vacation is to get away.

Room Tip: This hotel really looks after you.
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  • Stayed January 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steve W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConciergeKyoto, Manager at Kyoto Tokyu Hotel, responded to this review, 30 January 2014
Dear Guest,

Thank you for your excellent review of your experience at Kyoto Tokyu Hotel.
It gives us great pleasure to read that you found all of our team to be warm and friendly during your stay.
We are also so happy that you always feel well looked after and at home. That is exactly how we want you to feel as it is your home away from home.

We look forward to welcoming you back to Kyoto Tokyu Hotel in the future.
Kind regards,

Concierge.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tallinn, Estonia
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 22 January 2014

This hotel suits best for business trips. The facilities at the hotel are standard though doesn’t do fair justice to the prices. The rooms (as most people rightly pointed out at reviews) are smaller than normal and the bathrooms even smaller, though it had some great complimentary products for the customers. The location of the hotel however adds brownie points to its credit. It’s a mere 10 minutes’ walk able distance from the Subway station and the JR Rail Station, which is an add-on. I had availed the free shuttle to and from the Hotel to the station in-between 8:00AM to 8:30AM. Though the Hotel claims to a Business category hotel, it doesn’t provide free Wi-Fi, which is a downside. And yes, the prices are definitely above average.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GZKrik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConciergeKyoto, マネージャー at Kyoto Tokyu Hotel, responded to this review, 27 January 2014
Many thanks for taking the time to leave your feedback following your recent stay at Kyoto Tokyu Hotel.
We are appreciated as we use this to review what improvements we can make to our product and service.
If you have any chance to come back to Kyoto, please do come and stay with us again .

Kind regards,
Concierge.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Kyoto Tokyu Hotel

Property: Kyoto Tokyu Hotel
Address: 580 Kakimotocho | Gojo-sagaru, Horikawa-dori, Shimogyo-ku, Kyoto 600-8519, Kyoto Prefecture
Region: Japan > Kinki > Kyoto Prefecture > Kyoto > Shimogyo-ku
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #41 of 366 Hotels / Ryokan in Kyoto
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Kyoto Tokyu Hotel 4*
Number of rooms: 430
Official Description (provided by the hotel):
The hotel's contemporary interpretation of traditional Kyoto values has earned the Kyoto Scenic Beauty Award, as well as the BCS Awards for excellence in modern architecture. From the impressive main entrance, and the courtyard water feature recreating the simple purity of the city's Horikawa River, the atmosphere of quiet composure communicates a sense of calm and relaxation to every guest. ... more   less 
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