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“Didn't live up to our expectations”
Review of Watazen

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Watazen
Ranked #51 of 376 Hotels / Ryokan in Kyoto
Certificate of Excellence
Reviewed 6 April 2014

We stayed in Kyoto for a few days and decided to spend our last night there in a ryokan. We chose Watazen because it was easy walking distance from the hotel we had been staying and because it had received good reviews. The room is large and sparse as you would expect and the futons very comfortable for sleeping. We had seen reviewers talking about meals they had enjoyed at Watazen but when I enquired at the desk I was told that there was no food and nothing could be ordered. Maybe it's part of a package only deal? The tea and coffee maker was actually a flask of hot water which was, naturally only luke warm in the morning which was disappointing. Everyone was polite as all staff have been everywhere we have gone in Japan. I guess we expected a bit more for the price which was quite a bit more than we had paid for a hotel in the same area. Can't check in until 4pm and then you have to be out by 10 so not much time to enjoy the room. View was of the building across the road. Pretty clean apart from a long black hair in the shower recess which wasn't ours.

  • Stayed: April 2014, travelled as a couple
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Thank travellight_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
watazen, フロント オフィス マネージャー at Watazen, responded to this reviewResponded 14 May 2014

Thank you for your staying at Watazen.
We are so sorry for making your uncomfotable.
We are going to check the clening more.

We hope we can serve you next time when you travel Kyoto.
Thank you for your comments.

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116 - 122 of 294 reviews

Reviewed 6 April 2014

A wonderful location with kind and helpful staff. We walked to many places. The walls are a bit thin so you do hear other guests. Additionally, the smell of traditional Japanese breakfast permeates the entire place each morning. Basically grilled fish smell. They have a laundry room so it's great to take advantage of that if you're light packers as we are.

Stayed: April 2014, travelled with family
Thank kidhauler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
watazen, フロント オフィス マネージャー at Watazen, responded to this reviewResponded 2 May 2014

Thank you for your staying at Watazen.
We are so sorry but, you don't like smell of griled fish.
We offer special Kyoto style breakfast, guests cook dry fish on the table.

If you plan to come Kyoto in nearfuture, please stay at Watazen again.

Thank you for your comments.

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Reviewed 31 March 2014 via mobile

This hotel is a gem. I stayed for three nights with my son and we could not have asked for anything better. The rooms are large, the futons are comfortable, the spa bath downstairs is clean, the breakfast was fantastic and the staff were extremely cordial. Many nice little touches. You are within walking distance of Gion, Southern Higashiyama and lots of stores and restaurants as well as convenience stores. It's on a small, quiet street and has a very authentic feel. I would definitely stay there again.

Ken A.
Ned York, NY USA

Stayed: March 2014
Thank KGA-NYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
watazen, フロント オフィス マネージャー at Watazen, responded to this reviewResponded 12 April 2014

Thank you very much for you staying at Watazen.
Our location is typcal down town of Kyoto.
We are so glad that you enjoyed Kyoto and Watazen.

We are looking forward to seeing you again in ear future.
Thanks again.

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Reviewed 30 March 2014

This place is right next to Nisiki Market and the Shopping Arcade, less than half a block away, and is only around 4 blocks from Sanjo and Karasuma Stations.

I recommend getting their breakfast deal. Not only was is super cheap, but it was sooooo good! Very traditional tastings and different every other day!

  • Stayed: March 2014, travelled as a couple
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1  Thank Quickbike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
watazen, フロント オフィス マネージャー at Watazen, responded to this reviewResponded 12 April 2014

Thank you very much for your staying at Watazen.
We are glad to hear you that you like Watazen's breakfast.
We hope we can serve you next time when you travel Kyoto again.
Thanks again.

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Reviewed 14 March 2014

We had a very warm reception and the Kaiseki dinner was AMAZING!
I had a lot of questions about Japanese food and our guest kindly answered all of them.

It was a great experience. I really recomend Watazen Ryokan.

  • Stayed: March 2014, travelled with friends
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Thank Jbbi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
watazen, フロント オフィス マネージャー at Watazen, responded to this reviewResponded 16 March 2014

Thank you for your staying at WATAZEN.
We are very happy to hear that you loved Japanese Kaiseki.

We hope we can serve you again when yo travel Kyoto next time.
Thank yo again.

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Reviewed 19 February 2014

Watazen is a nice Ryokan in a great location in Kyoto.
The staff are friendly, the rooms spacious and their dinner and breakfasts are very traditional. I'd say the highlight was the meals - they were delicious and something definitely outside what I would normally choose (dried fish and rice for breakfast - sounds weird but was great). The dinner served in your room is certainly worth doing.

The location is right near the Niskihi food markets (which are excellent), and it's walking distance to both the bus terminal and several stations - including the tram line that goes to Arashiyama.

The hotel itself looks a little dated, but the rooms are very traditional, my only criticism would be that some of the fixtures seemed a little old - that low table you see in the pictures is plastic and ours was a bit worn. It has an Onsen in the basement which is excellent, and almost always deserted when I visited.

My only other recommendation is that it's not really suitable for children - we had an 8 month old who loved the fact that everything was low and he could trash the whole room! If you're not into co-sleeping you will have issues to - Japanese babies sleep between their parents, so no cots are offered!

  • Stayed: February 2014, travelled with family
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2  Thank Fest_mkiv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
watazen, フロント オフィス マネージャー at Watazen, responded to this reviewResponded 16 March 2014

Thank you for your staying at WATAZEN.
We are very glad that you enjoyed Japanese traditional meals.
We are so sorry that the Japanese room is not fit your very young child.
In Japanese room, we prepare flower arragement on "Tokonoma" (alcove).
We hope your experiences in Japan was something pleasant to look back on.

We are looking forward to seeing you again.

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Reviewed 19 February 2014

Nice traditional ryokan, placed in a good area at walking distance from shopping and restaurant districts. Staff was very helpful and they made the overall experience easier by providing maps and suggestions on how to reach the main Kyoto attractions. Warmly suggested.

  • Stayed: February 2014, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Thank rijkaard15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
watazen, フロント オフィス マネージャー at Watazen, responded to this reviewResponded 21 February 2014

Thank you for your staying at Watazen.
We are so glad that you satisfied our location and informations.
We hope your experience in Kyoto and Japan was enjoyable.
We are looking forward to seeing you again in Kyoto.
Thank you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Watazen

Address: 413 Izutsuyacho, Rokkaku Sagaru, Yanaginobaba, Nakagyo-ku, Kyoto 604-8113, Kyoto Prefecture
Region: Japan > Kinki > Kyoto Prefecture > Kyoto > Shinkyogoku Shopping District , Kawaramachi / Karasuma / Shijo Omiya
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
#14 Top resorts Hotel in Kyoto
Price Range: £108 - £345 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Watazen 3.5*
Number of rooms: 24
Official Description (provided by the hotel):
WATAZEN is a Classical Japanese Inn with modern amenities, located in the center of Kyoto. It has been a familiar inn for many travelers to Kyoto since [Tenpo Gannen](1830). Today, many people enjoy our traditional harmonious atmosphere in central Kyoto. We are confident that our excellent service and cuisine will make your visit to Kyoto a memorable one. Please enjoy Kyoto and relax at WATAZEN. The cost is from 6300JPY - per person. ... more   less 
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Also Known As:
Watazen Hotel Kyoto

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