I was in Japan for 2 weeks and stayed at Kyoto Hana Hotel for 4 nights in late July 2014. It was the best hotel of my trip. I don't normally care to do reviews but this time I kind of feel like they deserve it.
The staff, while I was there, were young, pleasant, friendly, courteous and eager to help. All smiles. You kind of expect that of hotel staff anywhere but the reality is not so. Here, it even feels genuine. There are several examples could give but suffice it to say that I was happy enough to extend my stay by 1 night. Importantly, those that I encountered are able to speak passable English.
Its location I think is excellent, near a nice river. Plenty of places are walk-able from the hotel. 5-10 minutes south to the Gion district. In the northeast are Heian Shrine, Eikan-dō Zenrin-ji etc. To the west, there's Nijo Castle, Nishiki Market, etc. Across the river is a whole shopping arcade with plenty of shops and restaurants. My point is that there are many things to do and places to visit within walking distance from the hotel. Honestly, I am not sure if I'd be able to find a "better location". In my estimation, it is surely better than being around Kyoto station.
Perhaps the one con about it's location is that there are no restaurants in its immediate vicinity that open till late. But there is a convenience store next door and just across the river are plenty of shops and restaurants.
The room is clean, simple and pleasant. I did not feel that it was too small or anything. Considering that we're talking about Japan, it's decent. A nice feature is the foot massager in the room which you do not have to pay to use. Small but adequate cupboard to put your stuff. Free wi-fi available in room, although the connection is sometimes not steady. Did not try their breakfast. Can't say I have any complaints really.
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