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Doccraigie
Greater Manchester, United Kingdom

Lovely hitel

4.0 of 5 bubblesReviewed 16 Nov 2018via mobile
Lovely hotel in a good location. Rooms more than adequate. Usual bathroom amenities provided including hairdryer. Complementary bottles of water daily. Drinks voucher on arrival. Close to Kyoto Station and all sites worth visiting are within walking distance (if you like to walk-I managed 65km in 3 days!!) otherwise great public transport system.
I didn’t sample the breakfast and unfortunately it wasn’t advertised so I was unable to see what they had on offer. Plenty of coffee shops in the vicinity. Starbucks on every corner.

Only slight negative is it is on a busy main road so the traffic can be noisy through the night
Date of stay: November 2018
Trip type: Travelled as a couple
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itoya-hotel, フロント at Kyoto Itoya Hotel, responded to this review
Responded 19 Nov 2018
Hello.

Thank you for sharing the details about our rooms, surrounding area around Kyoto ITOYA HOTEl.
We're sorry about the breakfast and noisy sound at night.
However, we're very honorable you said that lovely hotel in a good location about our hotel.
We're looking forward to visiting our hotel again.

Thank you, Kyoto ITOYA HOTEL

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 11 November 2018 via mobile

But who cares, the place is a delight. Fabulous staff, great breakfast ( but western), and spotless. If you want a bigger room, the twin bed ones are roomier than the queens, by a bunch. A mile from Kyoto Station but lots of buses and subway close. Reasonably priced and decent restaurants close as well.

Date of stay: October 2018
Trip type: Travelled as a couple
Thank Robert B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
itoya-hotel, フロント at Kyoto Itoya Hotel, responded to this reviewResponded 12 November 2018

Dear Robert.

Hello.

Thank you for the review about the place, the staff, the breakfast and so on.
We are glad to hear that. We hope you will choose to stay at Kyoto ITOYA Hotel again.
Thank you. Arigato.

Kyoto ITOYA Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 October 2018

The Kyoto Itoya Hotel is well-located, just a $8 to $20 taxi ride (depending upon traffic conditions) from the Kyoto central train and bus station or, if less encumbered by luggage, a subway ride + a short walk away.

It exhibits all the fantastic characteristics typical of good Japanese accommodation: it is superbly clean; equipped with hi-tech toilet; the staff are super friendly and polite; free dependable WiFi; complimentary bottles of water and, of course, room is not large but has all the major furnishings and amenities to make for a pleasant stay and comfortable sleep (although I am not super keen on the smallish, hardships pillows.

The TV only had a few Japanese-language channels, but it is not reasonable to expect any English-language ones given the number of Japanese-language channels typically available in Australia (ie about zero). The only negative was partly my fault. I had not booked a room including breakfast and on arrival was disappointed to find that all the breakfast spaces (in the modest sized eating area) had been booked. Not a major disaster as there are other food options reasonably close-by but a slight disappointment nevertheless.

Room tip: If you want breakfast it is probably best to book it early.
Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Michael B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
itoya-hotel, フロント at Kyoto Itoya Hotel, responded to this reviewResponded 29 October 2018

Dear Michael B

Thank you for sharing your experience here.
I'm sorry that we just have only Japanese-language channels but we are glad that you enjoyed to stay at Kyoto ITOYA Hotel.
We look forward to your next visit!

Arigatou. Kyoto ITOYA Hotel.

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Reviewed 15 October 2018 via mobile

We stayed at the Itoya for 3 nights and had a lovely time! The hotel is quite small and the rooms are small (proper Japanese standard) but they were cosy and had everything you needed in them. They gave us a welcome drink voucher on arrival which was a nice touch and breakfast was decent .. we did think it was strange they only offered western breakfast but to be honest it did the job and if you did want Japanese breakfast there were a few places you could go round the area instead. The hotel is around a 15 min walk to the Gion district and 10 min walk to the nearest bus stop to do some temple and Shrine visits. It was my birthday when we were there and they were so sweet and wished me happy birthday as soon as we came downstairs, asked if they could take our picture then when we came back later that day they had made a card for me out of that picture with a little gift which I thought was lovely ! I would highly recommend this hotel if you love a boutique style property.

Date of stay: October 2018
Trip type: Travelled as a couple
Thank SamO213
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
itoya-hotel, フロント at Kyoto Itoya Hotel, responded to this reviewResponded 23 October 2018

Thank you for your favorable feedback. It really warms our hearts!
We're really happy that you were pleased with our hotel's boutique and the birthday picture.
We look forward to your next visit!

Thank you. Arigatou. Kyoto ITOYA Hotel.

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Reviewed 27 September 2018 via mobile

Stayed here for 6 nights and it was awesome The room was big enough and bed comfy . Spotlessly clean and air con worked well Central to our needs and would recommend this place to anyone looking for a great location Friendly staff cap off this place Thank you all for a most wonderful stay

Date of stay: September 2018
Trip type: Travelled as a couple
Thank kbensonCanberra
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
itoya-hotel, フロント at Kyoto Itoya Hotel, responded to this reviewResponded 3 October 2018

Thank you for reviewing us.
We're glad that you enojoyed staying at Kyoto ITOYA Hotel.
We look forward to your next visit !
ARIGATO.

Kyoto ITOYA Hotel.

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Reviewed 23 September 2018 via mobile

The hotel is clean and quite.that is because we did not have a room with a window with a view. That was not an issue .the rooms are small as most hotel rooms .the check in was easy and fast .they had all the information including maps .the welcome drinks were non alcoholic. The hotel is close to the subway and markets .if you want a better and cheaper breakfast nearly opposite in a cafe which sells katsudon (pork with rice) it is very nice.the biggest problem is the room key .everytimevyoh go out you have to leacmve the room key .if you want to hurry to go to family mart ; which is very close you have to leave the key .I asked them why and the front desk said " just to say hello?" The reception us on the second floor .I like this hotel , but there are ones just as good near them where you dont have to leave the key.would have gave it 4 stars but the key problem cost then a star

Date of stay: September 2018
Trip type: Travelled as a couple
1  Thank kevinpatrickbarker
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
itoya1221, Receptionist at Kyoto Itoya Hotel, responded to this reviewResponded 29 November 2019

Thank you for the review.

We apologize for the room key. However, we are happy to hear that you enjoyed staying at kyoto ITOYA hotel.
We're looking forward to seeing again.

Thank you,
kyoto ITOYA Hotel


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