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“Clean mid-range hotel. Very good value and surprisingly good location.” 4 of 5 bubbles
Review of Palace Side Hotel

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Palace Side Hotel
Ranked #78 of 363 Hotels / Ryokan in Kyoto
Munich, Germany
Level Contributor
54 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
“Clean mid-range hotel. Very good value and surprisingly good location.”
4 of 5 bubbles Reviewed 14 June 2010

The Palace Side Hotel is a no-frills, clean mid-range hotel with very competitive pricing and surprisingly good location. Compared to similarly-priced basic business hotel chains like Toyoko Inns or Super Hotels, rooms are larger, services are more wide-ranging, and staffs in general speak better English.

The hotel is located literally across the street from Kyoto Gosho (Imperial Palace Park). This by itself is no particular merit, since the surrounding area has few other attractions and is devoid of significant nightlife or shopping. That’s why the majority of hotels are in the Downtown (Shijo-Kawaramachi), Southern Higashiyama (Gion), and Kyoto Station area. But people don’t go to Kyoto for nightlife; they go there for history and culture. And for those who go to bed early and start the day early to fully enjoy the temples and shrines, the hotel offers a surprisingly good location as a base camp. This is because, in addition to the nearby (5 to 7 minutes walking, depending on your gait) subway Marutamachi station, the Karasuma-Marutamachi intersection has four bus lines that lead to pretty much all the attractions.

For instance, bus #202 goes to Southern Higashiyama (Kiyomizu-dera and Gion). Bus #204 serves both Northern Higashiyama (Ginkaku-ji and Heian-jingu) as well as Kinkaku-ji area. Bus #93 leads straight to Arashiyama, and #10 stops at Sanjo Keihan station, the jumping-off point for Ohara and Hiei-zan to the North, and for Fushimi and Uji to the South. Of course you can take the subway for a short ride to Kyoto Station area or Nijo-jo.

The Karasuma-Marutamachi intersection also is a good place for stocking up on water and quick-bites. A few convenience stores, among them a Circle-K on the Southwestern corner, as well as a market is there (though the market closes relatively early). There is also a McDonald’s, right next to the Circle-K, for quick breakfasts.

The hotel itself is clean, quiet, and well-maintained, with a competent 24-hour staff. Every staff member we met had sufficient command of English, and one of them was a native speaker, willing to dish out travel advice. The facility and amenity are on the more basic side; this is not a luxury resort. Rooms are spacious for a Japanese city hotel, though bathroom is quite small. We found that it is actually less expensive to make reservations directly through their website (http://www.palacesidehotel.co.jp/english_site/), perhaps because they operate on a very simple pricing scheme. Especially for longer stays, this hotel becomes a truly attractive bargain.

In summary, the Palace Side Hotel is an ideal choice for budget-conscious avid sightseers, with a helpful staff and good connection with public transportation system. It is geographically centrally located in historic Kyoto, and thus reduces the average time spent on the move to and from the sights, though Kyoto Station does have more extensive bus and train networks. We do recommend this hotel.

  • Stayed June 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
6 Thank Dessertmon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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327 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (36)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Washington DC
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 18 March 2010

I stayed here for a week and used the hotel as a base to take day trips via the JR lines and shinkansen. This was my first trip to Japan. I am pleased with the time that I spent at the Palaceside Hotel. I had a room with a comfortable bed, adequate lighting, window looking out toward the park and street, and Internet access with a cord for my laptop in the room. Bathroom had toilet, sink, and small tub with shower.

By American standards, the room was small, but it was very functional and I was pleased with it.

The breakfast downstairs was quite good.

I did carry a heavy bag and took the subway and it was several blocks' to walk up a lot of stairs in the subway.

You do a fair amount of walking here especially if you are taking the subway.

I ate at the 24-hour McDonald's a couple of times, right near the Marutamachi subway entrance (exit 2/same for hotel) and also a family type of restaurant above a convenience store near the subway as well. There is a restaurant downstairs in the hotel too.

The area is overall very quiet which was nice at night time.

I did laundry twice in the 2nd floor laundry room which had washers and dryers (coin operated). I also got food from the Lawson market near the subway entrance. I had a refrigerator in my room and a tea pot, which I was too busy to use.

The lock on the door was a chain lock and you turn your key in to the front desk when you leave each day. Other reviewers have noted that fact as well.

I did not really have any valuables with me so it was not a concern.

If I ever get to come back to Japan, I would stay here again. The price was reasonable as well.

  • Stayed March 2010, travelled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank KARW40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zurich, Switzerland
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 17 February 2010

We got into this hotel around 1.30 am. It was surprising how kind the staff was.
We weren't lucky with the previous hotel, so we decided to come to this one, which was very close. Our room was very clean, and very good value for what we paid! Internet is free too! When I go back to Japan, I will definitly stay here again!

  • Stayed July 2008, travelled with friends
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank himawari87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 13 December 2009

Yes, the rooms in the Palace Side Hotel are basic, no-frills and very ordinary. Despite the (occasional) complaint about the size of the rooms, we found it perfectly alright and it was in fact one of the bigger rooms we had in Japan. They were clean, tidy and exactly what we were looking for.

The hotel is located in a great area, right next to the Kyoto Imperial Palace, a short walk from the Marutamachi subway station and a bus stop accompanied by a police box (just in case you need directions). Nearby, theres also a photography shop, and a MacDonald's (just in case).

Despite that, the hotel's greatest asset is its staff (fully english-speaking too). Their superb service made it the highlight of our stay - providing directions and offering help. Undoubtedly the best hotel during our trip to the country!

  • Stayed December 2009, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank twenshien
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
istanbul
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 2 December 2009

We stayed for 3 night in Kyoto in Palace Side Hotel, during the autumn leaves period.
The hotel is a very good value, all the other hotels I looked up were either full or highly priced.
Clean, nice hotel, with very friendly staff
Rooms are ok, not small at all.
Location is good, walkable to Gİnza if you are willing to walk for 30 minutes. But try renting a bike from the hotel, it is very much fun! We cycled around all day, to the temples, did shopping, had street food and even cycled to our restaurant in Gion at night. Everyone are using bikes in the city so, it is very safe even to leave your shopping bags on the bikes basket while you are in a restaurant.

  • Stayed November 2009, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank abuda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 28 November 2009

You can't beat Palaceside's location right next to the Imperial Garden of the Ancient Palace. My research center in Kyoto recommended it on its own--there were no other options presented. Of course I thought something must have been amiss, so I went searching for three months before my trip and discovered that to get more than what Palaceside offered, I basically would have to pay double. In the end I trusted the 25 year experience of the center that has been bringing in foreigners to Kyoto for that period of time.

Please note that I stayed there for 4 weeks, and it did become like a second home--very much like living in a very decent dorm in a University.

Now with the specifics. And I will start with the lone negative--there is no wireless service or broadband in the room. The four broadband slots in the lobby are usually free from midnight to 8am--when all the other guests are off to bed. So that's when I went online. Borrowing and returning the ethernet cord became a part of my routine. There were days discourteous guests failed to return the cords so no internet for me.

Housekeeping religiously cleaned my room everyday and changed my sheets, at my preference. They also refilled my teapot daily, the one perk that came close to warm hospitality like in a B&B.

Front Desk can beat the staff of any 5 star hotel in Europe and the U.S. with their professionalism. Everyone can tell these are well educated staff members. It makes the world of difference how a guest feels. The room might have been small and basic, but the staff was a touch of heaven.

I did not sample anything from the restaurant--a sacrilege when one considers Kyoto is the gourmet capital of Japan, with chefs practically descended from the ancient Imperial chef of yesteryears.

So enjoy Kyoto during the day, and rest well at Palaceside.

  • Stayed July 2009, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Bali4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 17 November 2009

We stayed in a few Tooyoko Inns during our time in Japan, and this hotel seemed just that little bit better than that chain of hotels, and a touch pricier. Well worth it though.

The only downside for me was the location - while it wasn't bad, it wasn't great for walking access to the main sites of Higashiyama and Gion. However it was close to subway and bus stops which made things a little easier.

  • Stayed November 2009, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank trentus72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Palace Side Hotel

Property: Palace Side Hotel
Address: 380 Oukakuencho, Kamigyo-ku, Kyoto 602-8011, Kyoto Prefecture
Region: Japan > Kinki > Kyoto Prefecture > Kyoto > Nishijin District , Kawaramachi / Karasuma / Shijo Omiya
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
#5 Best Value Hotel in Kyoto
Price Range (Based on Average Rates): £
Hotel Class:3 star — Palace Side Hotel 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Palace Side Kyoto
Hotel Palace Side

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