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Hyatt Regency Kyoto
Ranked #9 of 406 Hotels / Ryokan in Kyoto
Certificate of Excellence
Reviewed 16 February 2014

My husband and I stayed at the Hyatt Regency Kyoto for 3 nights over the summer and had a great stay. The hotel came highly recommended by my cousin who works in the travel industry. Prior to our arrival, we contacted the hotel for sightseeing suggestions and the manager himself, Mr. Yokohama, replied with a number of temples and shrines that were must-sees - basically a complete itinerary! The suggestions all proved to be perfect and the sights were unbelievable. Upon arriving to the hotel, we were greeted by very lovely staff. The hotel was very tranquil yet modern at the same time. It was immaculately clean. Our room was very comfortable and the decor was simple, modern Japanese style. We found the breakfast buffet to be perfect and delicious (amazing iced coffee!) and the hotel helped arrange lovely dinners and activities for us, including an evening tour of Gion where we caught glimpses of the most beautiful maikos. We had drinks in the hotel bar, which was very nice as well. Mr. Yokohama ensured our stay was perfect! Thank you, Mr. Yokohama, and your staff for showing us how much beauty, serenity and amazing hospitality that Kyoto has to offer! We hope to one day be back and will definitely stay at the Hyatt again.

  • Stayed: August 2013, travelled as a couple
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1  Thank melanie457
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,084 - 1,090 of 2,514 reviews

Reviewed 11 February 2014

We stayed 5 nights in early February and could not have wished for more. Some may say its not centrally located but given the size of Kyoto we found that almost every place we wanted to visit was either a 10-15 minute walk or taxi ride away. Not being in the middle of the city made it a really
quiet and relaxing stay.

The rooms were spacious and well design with great bathrooms. The superstars for us were the Concierge.....they were just outstanding! Every request was handle with great courtesy and efficiency.

Oh and there's a great bar in the basement too! We will definitely be back.

  • Stayed: February 2014, travelled as a couple
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Thank hakeemwjt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 February 2014

Kyoto sites are quite dispersed, so regardless where you stay there will be quite a number of "trips" across town. The advantages of this hotel on the eastern side of the town are
- a 15+ minute walk or a five minute taxi (or slightly longer bus) ride from the JR station
- modern and - a huge plus in Japan - spacious rooms which offer sufficient wardrobe space
- a relatively large bathroom, with seperate toilet, and a large shower area with a tub, again not common in most Japanese Hotels.
- the quietness of the area and
- its vicinity (next door) to Sanjusankendo Tempel.
It is not far from the river and you can even walk (about 20min) north to the Gion and Karawamachi area.
The service is "usual Japanese", i.e. polite, efficient and most of the staff speak sufficient English.
So if you look for a convenient, quiet location and prefer to be able to unpack your suitcase and to be able to turn around in your sink and shower without hitting a wall, this is the place to be!
The only outage was that we had reserved a non-smoking room, at check-in before lunch the receptionist told us that they have reserved a non-smoking room, but when we were shown to the room in the afternoon it was a smoking room. They corrected the mistake quickly and served us coffee in the meantime, but one "point" less in the overall rating....

  • Stayed: February 2014, travelled as a couple
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1  Thank MJN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 January 2014

I have stayed here twice for business. Both times I have stayed in the back of the hotel away from the street The rooms are quiet comfortable and very modern The hotel staff is extremely helpful and always have someone who speaks English at the desk. It is a short cab ride to the train station and easy walking distance to several temples.

Room Tip: Ask for a room that faces the back of the hotel.
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  • Stayed: January 2014, travelled on business
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Thank Cards-fan109
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 January 2014

It's been over a year since I last visited the Hyatt Regency Kyoto but it's still my favourite hotel. Not only do I love the standard energy saving features and comfort of the room, but the service is impeccable! Typically, hotel buffet breakfasts are your standard run-of-the-mill, but I still find the Hyatt's selection vast and satisfying. I also love The Grill and find the hotel lobby absolutely breathtaking in design.

  • Stayed: October 2013, travelled with family
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Thank Ashley E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 January 2014

If you know the Hyatt standard, this is it. We were looking for a hotel that was away from the train tracks and the heart of Kyoto, for the sake of a little extra sleep. I booked it online through TripAdvisor, which connected me to a Japanese site that enabled me to get a steal on our would-be $300 room for only $180, with a king size bed good enough for my 6'4" husband and my 5'8" self.

We have become accustomed to the Japanese size hotel rooms, but this is the largest room that we have ever stayed at in Japan. The bed was huge, the pillows were comfy, the room was spacious, and the shower was great. Two main restaurants can be found in the lobby: The Grill (steak and things) and an Italian restaurant, Trattoria. [The Italian dinner was nice; it cost us 12, 500 yen. The Grill offered a cold or full buffet for breakfast, which cost us 3, 289 yen per person, and was great! I opted to make an open salmon sandwich with the fresh croissant, salmon, and cream cheese. Very worth it, in my opinion.]

We drove our rented full size van, a Vellfire, and only paid 1, 500 yen for 24 hours, the cheapest amount that we have paid anywhere in Japan. Finding the designated parking area was a breeze, as was navigating toward the elevator and to the check-in counter. No maze. The staff were amazing from check-in to check-out and anyone who assisted us spoke English. Upon check-in, we were escorted to our rooms. Upon check-out, the concierge provided a map and pointed out everything that we asked about.

Notes: the famous Sanjusangendo (1,000 statues) is right across the street and there is another temple at the south end of the street. A bus stop is also right outside The Grill restaurant, which can take you to the train station/main bus area in Kyoto. I suggest purchasing a day pass for 500 yen. There are so many things to do in Kyoto, and although Hyatt might be out of the way, it's a good place to return to at the end of the night and also a good starting point. I also suggest looking at a map before deciding where to stay in Kyoto--it can be a lengthy process, but I usually drop in the address in Google to see where the hotel is in relation to everything else.

Room Tip: We booked a room with a king size bed. I don't know if these rooms are larger than a single, dou...
See more room tips
  • Stayed: January 2014, travelled as a couple
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2  Thank exquisitektc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 January 2014

Usually stay at the Granvia Station hotel which on this occasion was full - tried the Hyatt but did not realise how far out of the way it was - hotel was very good, clean and modern however I thought it was a bit overpriced for what was on offer.

  • Stayed: December 2013, travelled on business
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Thank WerdnerR302
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hyatt Regency Kyoto

Address: 644-2 Sanjusangendo-mawari, Higashiyama-ku, Kyoto 605-0941, Kyoto Prefecture
Phone Number:
Region: Japan > Kinki > Kyoto Prefecture > Kyoto > Kyoto Station
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#2 Business Hotel in Kyoto
#4 Spa Hotel in Kyoto
#5 Luxury Hotel in Kyoto
#7 Romantic Hotel in Kyoto
#7 Family Hotel in Kyoto
Price Range: £207 - £427 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hyatt Regency Kyoto 4.5*
Number of rooms: 187
Reservation Options:
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Also Known As:
Hyatt Regency Kyoto Hotel Kyoto
Kyoto Hyatt Regency
Hyatt Kyoto

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