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William L

Amazing place to stay and super relaxing bath

5.0 of 5 bubblesReviewed 2 weeks ago
Such a lovely place, everything was so nice from the beds to the traditional house and outdoor bath. Staff so nice and helpful.

Also enjoyed the complementary local snacks and drinks from Kyoto.

Walking distance to main area with shopping and markets but situated in a more quiet area.

Would highly recommend.
Date of stay: May 2024
Trip type: Travelled as a couple
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Kano Hirotoshi, 支配人 at Nazuna Kyoto Nijojo, responded to this review
Responded 2 weeks ago
Thank you for your review.

We are glad you enjoyed our facilities and services.
Kyoto still has much to offer, so please come back again.

We welcome you anytime.

Nazuna Kyoto Nijo-jo
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (142)
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3 - 8 of 142 reviews
Reviewed 2 weeks ago via mobile

We were on our honeymoon and we couldn’t have asked for a better experience.
Everything was amazing.
The dinner was great and they prepared an excellent special vegetarian version.

The rooms are very comfortable and tranquil. The hot tub was also super pleasant.

Would definitely recommend.
The service was top notch, this has been the kindest hospitality we’ve experienced.

Date of stay: May 2024
Trip type: Travelled as a couple
Thank joaqu_nh107
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kano Hirotoshi, 支配人 at Nazuna Kyoto Nijojo, responded to this reviewResponded 2 weeks ago

Thank you for choosing our hotel for your important anniversary and for your wonderful review.
We are delighted to have you as our guests.

Thank you for your compliments on the dinner served in the Irori kitchen, which is one of our hotel's specialties.

If you have a chance to visit Kyoto again, we would appreciate it if you could use Nazuna once again as a destination and place to relax.

Nazuna Kyoto NIjo-jo

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

This was our first visit to Kyoto and first time staying in a ryokan and wow, this was better than we could have imagined! The staff went above and beyond to ensure we had the most pleasant stay. It was the best service we have ever had at any hotel ever!

The room was spacious, beautiful, and clean and had lovely amenities for us during our stay. We stayed in the Gyokuro room on the top floor with two incredible baths and plenty of space. It was lovely!

We had the sukiyaki dinner, Japanese breakfast, and Ochazuke and would highly recommend it all! The dinner and breakfast were both intimate experiences filled with delicious food, relaxing environment, and gracious hosts. The presentation of the food and the taste of each dish was amazing!

This was the perfect way for us to relax and recharge as we continue to explore Japan. Highly recommend booking with breakfast and dinner and prepare to stay from check in to checkout - you won’t want to leave the property once you are here!

Special thank you to Mana, Akara, and Shota for making this the highlight of our trip. Your warmth and hospitality made us feel so special. We so greatly appreciate each of you and hope we can one day come back again!

Date of stay: May 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Kayla C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kano Hirotoshi, 支配人 at Nazuna Kyoto Nijojo, responded to this reviewResponded 2 weeks ago

Thank you for your review.

We are glad to hear that you were satisfied with our innkeeper services.
We also appreciate that you enjoyed our dinner, breakfast and night snacks and all the food.

Nazuna is a Kyoto-based hotel.
We will be waiting for you when you come to Kyoto as we will treat you cordially at any of our hotels.

We welcome you anytime.

Nazuna京都二条城

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Reviewed 3 weeks ago

We were visiting Kyoto with my kids 22 and 20yr old. We really enjoyed the Ryokan experience. The rooms were large . We had 2 beds and they arranged 2 futons in the sitting room. The private baths were very relaxing after the long walks of sight seeing. My kids enjoyed the dinner and the breakfast. The staff was very friendly and spoke good English.

Date of stay: May 2024
Trip type: Travelled with family
Thank Amnisha P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kano Hirotoshi, 支配人 at Nazuna Kyoto Nijojo, responded to this reviewResponded 2 weeks ago

Thank you for your review.

We are glad you enjoyed our service and food.
We will definitely share your comments with our staff.

Please be sure to visit us again when you come to Kyoto.

Nazuna Kyoto Nijo-jo

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

My partner and I spent a night here for our last night in Kyoto and it was undoubtedly the most amazing place we stayed at so far. Our one regret was only booking this for one night instead of the three we spent here. The room we wanted here was booked out for our first day in Kyoto, so it was a bit out of our control but let this be a heads up, book the room you want early on!!

We stayed in one of the rooms with the open air bath and it was beautiful! This ryokan was incredibly spacious and clean, it has every household item that you need and more, every room has AC, the beds were comfortable and spacious, and the location is quiet and peaceful. In addition, the staff is very friendly and helpful and available ant any time if you have a question.

We did not opt for any of the meals provided by this location, so can’t speak on that topic.

We’ve never stayed at a place quite like this one, but this was different and special. The price is steep compared to your typical hotel, but believe me when I say it’s worth it.

Date of stay: April 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Fernando F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kano Hirotoshi, 支配人 at Nazuna Kyoto Nijojo, responded to this reviewResponded 4 weeks ago

Thank you for your review.

We are very happy to hear your kind words.
We are glad that you chose our hotel for your precious trip to Japan.
We hope you will stay longer next time.

We have 5 rooms in total at Nazuna Kyoto Nijyogami, all of them are different types of rooms. We hope you will try our other rooms as well.

We hope to see you again.

Nazuna Kyoto Nijo-jo

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Reviewed 4 weeks ago via mobile

Nazuna is an absolutely gorgeous ryokan within steps of the beautiful Nijō Castle. The staff is extremely welcoming and hospitable from the moment you set foot inside the lobby. The room size and amenities are the best I’ve ever seen. If you are considering staying here for a romantic relaxing night in Kyoto you are in for an amazing experience.

Date of stay: May 2024
Trip type: Travelled as a couple
Thank Jay M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kano Hirotoshi, 支配人 at Nazuna Kyoto Nijojo, responded to this reviewResponded 4 weeks ago

Thank you for your review.

We are very happy to hear your kind words.
We look forward to seeing you again on your anniversary or any other special occasion.
Let's talk a lot about Japan!

Nazuna Kyoto Nijo-jo

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