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“Location! that's it”

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Hotel Villa Fontaine Shinsaibashi
Ranked #126 of 339 Hotels / Ryokan in Osaka
Reviewed 25 June 2014

I agree with all other reviewers -- this place is about (and maybe only about) location.

Location:
It's right on Shinsaibashi, the busiest covered shopping street at the heart of Osaka. The hotel is 3 minutes' walk from exit #1 (and 1 minute walk via the basement of a commercial building, if you know the short cut). You can walk to Doutonbori in about 10 minutes, 15 mins to Namba, 20 mins to Kuromon market. There's even a 24-hour supermarket called Foodium on Sakai Suji (about 5 blocks east and then 5 blocks south). The 4-storey 100-yen store Daiso is also a couple blocks north of the hotel. You can really shop and drop your goods in your rooms before heading out for more shopping or dinner or karaoke session. It's THAT convenient.

Room:
First off, you have to understand it's a business hotel at a rather frugal rate. It makes no sense to compare it with 5-star establishments. The rooms are small, tired and in need of a face lift. The wall paper is stained. There isn't a wardrobe in the room, but only hangers and a (rusty) rail. There aren't many sockets in the room, but the hotel is thoughtful enough to include a small power strip so that you can at least charge your phone while boiling water and blowing your hair. (Yes, there's a water kettle and a hair dryer in the drawer.) The mattress is nice, but the pillow so-so. The toilet and bath is pre-fabricated in one piece, so that it's the same size as those in Toyoko Inn or other business hotels (i.e. very small). I personally think Toyoko Inn hotel chain is better maintained, but probably also a tad less roomy. Not to mention their less convenient locations.

Breakfast:
The room rate includes breakfast with mostly Japanese fare -- a stew, boiled eggs, coleslaw, deep-fried chicken, croquette, meatballs, grilled fish (mackerel and salmon), miso soup, steamed rice, sandwich bread, milk, coffee, orange juice. Most food is cold, but still a good deal if you want to save a few hundred yens on breakfast. The breakfast is better than Toyoko Inn hands down.

Service:
We didn't experience any problem. Check in and check out were efficiently done. And in fact, a lady at the front desk helped us to switch to a smoking room late at night. She did speak good-enough English for the purpose.

Conclusion:
If you come to Osaka to take it easy and you need roomy space to unwind, this space is not for you. If you just want a bed and won't be in your room other than sleeping hours, you should seriously consider this place. If you're price-conscious and don't mind the less convenient locations, the Toyoko Inn chain may actually work better for you. I do think you get what you pay for at this price. I won't hesitate to give 4 stars and will stay here again.

Room Tip: We stayed once on 2/F (smoking floor) and once on 4/F. All rooms have windows facing the wall of the...
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  • Stayed: June 2014, travelled with family
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    • Location
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3  Thank jaylowe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 14 June 2014

We didn’t do any research on this hotel prior to staying. We only made a quick check on its location on our mobile after a local agent offered a good rate during a travel fair. It seemed that its location near Shinsaibashi train station is a great selling point.

We landed in Itami Airport from Chitose and took the Limousine Bus to Namba Station. We asked 2 Taxis to take us to the hotel but both drivers were not familiar with the hotel. We had no choice but to take the train and used the long staircases at Namba and Shinsaibashi with our luggage in tow. At Shinsaibashi Station we checked a Location Map for the correct exit to the hotel. However, at street level there were no other directional signs to guide us further and we had trouble finding the hotel. We used google map for directions and after a few turns somehow managed to find the hotel. The hotel building is not prominent enough. It’s position is slightly hidden from view by neighboring buildings, and it’s sign is blocked by a tree.

We were attended by 2 serious gentlemen at the lobby. All the basic room necessities and toiletries expected of a decent hotel were met, including complimentary breakfast and wi-fi at the lobby. We didn’t expect too much from this hotel except for a place to sleep during the night and to have breakfast the next morning. We made this hotel as our base to visit Osaka and Kyoto for 4 days.

The roof-covered Shinsaibashi shopping arcade is just a few meters away. We used this arcade daily to go to the train station. The popular canal-side Dotonbori nightlife is also within walking distance.

On our last night we made arrangement for our luggage to be delivered to another hotel. Two night shift female staff who attended to our request were a friendlier lot. The next morning we checked out early at 6.30 am to do the Tateyama Alpine route and all the necessary documents were already ready for us.

  • Stayed: May 2014, travelled with family
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1  Thank romgozaimas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 May 2014

rooms were much bigger and cheaper as compared to the other VF hotels i stayed at.
love the massage chair and comfy bed!
location is super convenient (just opposite zara). lots of shopping can be done! would love to stay here again

  • Stayed: April 2014, travelled on business
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1  Thank Amelia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 April 2014

Booked this hotel only because of ONE reason... great location. Did not expect much from the services anyway.... We did request for a non-smoking room when making the reservation, however, we were given a 'non-smoking' room (only with the ashtray taken away ??!). The room smelled obviously a SMOKING room before ! We asked for another room but they said that was the only room (type) left !

Also, if you really want help from the reception, get help in the morning instead of in the late evening as morning shift is relatively more helpful and more fluent in English than the night shift !!!

Room Tip: higher floors are less noisy....
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  • Stayed: April 2014, travelled as a couple
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Thank Angela B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 February 2014

Bad manners receptionist, worst Japanese girl ever that I met. Ruin the Japanese good service name!!!! Lost my branded shirt in the room and they claimed that it's NOT their responsibilities. Irresponsible people! Crushed the image of saying Japanese has good service

  • Stayed: February 2014
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Thank Dianating
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 January 2014

We were in Osaka over the New Year holiday. The Osaka Villa Fontaine is very convenient, and is just a short walk from the Shinsaibashi station. Come out from exit no 8. Rooms are generally small, but clean as always (we had stayed at the Tokyo Villa Fontaine in the previous years). Breakfast was sufficient though it was the same every morning. As Villa Fontaine is on the Shinsaibashi shopping belt, there were lots of shops. Minimart nearby to get our bottled drinking water (though the room also provides a heating pot to boil water), many restaurants and shops all around. Hotel staff was helpful by holding our luggage for us while we took a 3-day trip out to Kyoto. As we were travelling with my elderly mum, we had requested our two rooms to be next door to each other, or at least on the same floor. This they did, and on our return from Kyoto, we were given the same two rooms again. We were very happy with their arrangement. Wifi is only available at the lobby, which we hope can be extended to the rooms in future. Overall, we had a good stay at the Osaka Villa Fontaine.

  • Stayed: January 2014, travelled with family
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Thank Weifong28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 November 2013

We had a little difficulty finding the hotel. When we did get to it, the sign outside was a little bit obscured.
We arrived at 2.45pm but they would not check us in until 3pm! My husband had to ask to at least complete the paperwork meanwhile.
The room was small, but not too tiny. There was enough room to be comfortable. The bathroom was small too, but clean, as was the room.
There was an electric leg massager in the room, & after all the walking we did around Osaka, this was actually very welcome & regularly used.
The hotel was a couple of doors away from the shopping street/arcade that leads down to Dotonbori & there were lots of places to eat, have coffee, little supermarkets etc. It was half a block away from Shinsaibashi station. We found it a very convenient location. The walk to Dotonbori was quite easy & interesting along the way.
Breakfast is served in the foyer area, which isn't that large, but it was OK. The breakfast was alright, nothing fantastic, but there were enough things to choose from, even if you didn't particularly like all that was there.
The main thing that I was not happy about was that there was only wifi in the foyer. And the foyer was far from a large lush area with nice lounges. It tended to become a little crowded around 10/11ish.

  • Stayed: October 2013, travelled as a couple
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Thank minxSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Villa Fontaine Shinsaibashi

Address: 3-5-24 Minami Senba, Chuo-ku, Osaka 542-0081, Osaka Prefecture
Phone Number:
Region: Japan > Kinki > Osaka Prefecture > Osaka > Shinsaibashi / Nanba / Tennoji / South Area
Amenities:
Free Breakfast
Hotel Style:
Ranked #126 of 339 Hotels / Ryokan in Osaka
Price Range: £54 - £136 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Villa Fontaine Shinsaibashi 3*
Number of rooms: 90
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Also Known As:
Hotel Fontaine Shinsaibashi

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