Your hotel staff service manner is very bad. They are so cool when speak to hotel guests. They dont perform their professional, hospitable, helpful & welcome to hotel guests. This is my 2nd time to stay withure your hotel, hwr, the hotel service is worst than last year, i am totally disappointed with that. I will consider whether make reservation again in future.
- Official Description (provided by the hotel):
- Conveniently located in Namba, central Osaka, Hotel Monterey Grasmere Osaka is a modern hotel that held its grand opening back in the summer of 2009. There are many popular areas within walking distance of the hotel, which is also directly connected to Namba Station. The guest rooms, located on floors 24 through 31, are designed in the image of a British manor house / stately home. ... more less
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