Nikko Hotels is a Japanese chain of hotels. However, with a chain hotel like Hilton or Sheraton one always knows what to expect. Nikko Hotels differ in quality, style and setup per hotel. The Nikko Hotel in Sasebo (South Japan) is a simple, no thrills, dated, 100% tourist oriented place. The Nikko Hotel in Fukuoka is luxurious, modern and lucious place. Nikko Osaka is somewhere inbetween.
Nikko Osaka is located in a striking building in the heart of Osaka. High class fashion and jewelry brands have shops in the same street. However, when I arrived there was no one to welcome me. Even when I walked up to a bellboy outside he merely pointed at the entrance but did not offer any assistance, eventhough I was obviously struggling with very bulky and heavy luggage. Once inside I ended up in a little shopping mall. Where's the hotel? Again no help from the bellboy, even when I exchanged puzzled looks with him. It was a lady from a restaurant who escorted me to the central lobby, which turned out to be on the second floor.
Check-in was swift and curtious, but again no thrills. Like many Japanese hotels, guests are not allowed into their room until check-in time at the Nikko. This meant the central lobby was filled with unattended luggage from guests who showed up early, went to town and had to leave their luggage in the hotel lobby because they were not allowd into their rooms yet. What an eye sore!
My room (#1422) was tiny and simple. There was a faint smell of cigarettes (I reserved a no smoking room) and there's very little luxury. No complimentary water bottles, no robe, not even an attempt at any style. There is a safe deposit box in the room, but it is too small for the average laptop computer or DSLR camera. So even when I didn't have to work, I still had to carry all my valuables with me every time I left the hotel. Considering the stiff price I paid, this is disappointing. Room service is available, but there's not a single vegetarian or vegan meal on the menu. In other words: I was forced to eat outside the hotel every single day (carrying that heavy backpack with the laptop and camera equipment with me).
Wifi and cable Internet are available (for free) and it worked fine throughout my stay. The laundry service isn't as expensive as in other hotels and same day service is the default policy. As expected: my cloths looked brand new when I received them back from the laundry service.
There are three restaurants in the lobby. The guests are issued with vauchers for breakfast. While breakfast isn't half bad, it certainly isn't top class. The bread tasted like it was at least a day old. When one shows up late, much of it is already gone. And do stay away from the union bread, it looks like plain bread but it tastes disgusting.
Nikko Hotel Osaka is mainly a place for holiday makers. If you spend each day in the city and your hotel is just a place to sleep, then the Nikko Hotel Osaka is a decent choice. If your hotel is your home away from home, then this isn't the place to be. Prices on booking sites can vary during time and perhaps I had a very bad deal. I've seen prices of hotels double or being cut in half within a week (I take my time picking a hotel). Had the price been fair, I would not have had any complaints. But in my case Hotel Nikko was a tourist class place at business class prices.
After settling the bill I left the hotel a bit disgruntled. And then... at the very last moment of my stay, I met two interns from my home country. They immediately assisted me with my bagage and even walked me to the platform of the subway station. They answered all questions I had about Osaka, my transfer to Tokyo and hotel Nikko. In mere minutes they basically provided all service and courtisy the other staff of the hotel didn't. A silver lining to an otherwise unsatisfactory stay!
- Official Description (provided by the hotel):
- The Hotel Nikko Osaka faces the main avenue, Midosuji and is directly connected to Subway Shinsaibashi Station. The hotel stands as the landmark of Osaka's central area, Minami, where you will find popular places such as Dotonbori, shopping districts, brand-name shops,Amerika mura,Donkihote, Universal Studios Japan (R) etc. The location is also convenient for access to Kyoto,Kobe and Nara. At Hotel Nikko Osaka you will find restaurants and lounges that allow you to enjoy the changing colors of gingko trees lining Midosuji Avenue throughout the different seasons. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, KNT-CT Holdings Co.,Ltd.(YOKOSO Japan), Expedia, Hotels.com, Agoda, Rakuten, TripOnline SA, JAPANiCAN, Ebookers, Evoline ltd, HotelQuickly, 5viajes2012 S.L., HotelsClick, getaroom.com and Cancelon so you can book your Hotel Nikko Osaka reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.