I've been coming to Osaka several times a year for business and pleasure. i've tried numerous hotels in the city, and I can tell you that this is one of the best hotels in terms of location, room size & quality and value in the city.
But it's the service that sets this hotel apart. They really do try to be as helpful as possible. And this is gladly provided in a quiet, reserved way that sets Japanese customer service apart from other countries'. On my most recent visit, when booking the hotel online, it showed full. I took a chance and called the ANA Crowne Plaza directly, and was delighted when they were able to find a room!
I got there expecting to be in the broom-closet, but not a bit of it; the room was just as good as I'd remembered; refurbished, and spacious. Great choice of breakfasts too, by the way - both western and Asian.
I'll be back!More
- Free Wifi