When we reached the hotel there is no bell service in the ground floor so we get the luggage carrier by ourselves and when we are in the middle of putting our luggage in the cart a lady staff suddenly appeared from nowhere and impolitely start removing our luggage from the luggage carrier and later telling us that we could not use the cart. We all wondered why? Aren't the luggage carrier use for carrying luggages? She left us without assisting us .( These types of hotel staffs should be kick out of their jobs) The lobby of the hotel is big and new but when you get in the room OH MY GOD! it is small and so outdated !!! Old furnitures, old everything and no coffee. Do not check in at this hotel because of the name Sheraton -- the standard of this hotel is too far from what you can expect from the Sheraton chain of hotels.
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- Also Known As:
- Sheraton Osaka
- Osaka Sheraton