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Namba Oriental Hotel
Ranked #27 of 339 Hotels / Ryokan in Osaka
Certificate of Excellence
Reviewed 9 April 2014

Located in the middle of the Namba area. There are many places to eat at, including Western foods, and Japanese foods. The hotel staff were very pleasant and spoke enough English so that we could communicate with them . We arrived before check-in time, (4.P.M.) and they stored our luggage for us. We came back at 3 P.M. and were given the key to our room at that time. The hotel is and easy walk from the Namba subway or train station, but you must exit the underground station at B21 exit. Come up the escalator to the undercovered Namba walk and walk straight ahead about a half block, and hotel is right there on the left hand side just after McDonalds. This is a real busy area, many people shopping and buying food. The hotel is clean and friendly and would recommend this hotel to anyone who is going to Osaka. The room is a fair size for Asian standards and the beds were quite comfortable.

  • Stayed: March 2014, travelled as a couple
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Review collected in partnership with this hotel
2  Thank couple454
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NambaOriental, Manager at Namba Oriental Hotel, responded to this reviewResponded 11 April 2014

Dear Guest,

Thank you for the wonderful review, and for taking the time to share your experience with us on TripAdvisor.

We're very pleased to learn that you have enjoyed your stay with us as you were able to take advantage of our location. Your laudatory comment about our staff was very appreciated and always help us to continue to strive for better quality. Also we're so thankful what you generously mentioned regarding the direction to our main entrance from the station through Namba Walk. Yes, we are located in the busiest place of town and the direction which was given on your comment must be very helpful for our future guests.

Once again, thank you very much and we're very looking forward to welcoming you again in the future.

Sincerely Yours,

From all the staff,
Namba Oriental Hote

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243 - 249 of 668 reviews

Reviewed 5 April 2014

First of all, the location is suberb in the heart of Namba. It is also right next to the Namba railway station where you can catch the airport train "rap:t" to Kansai International airport.

Rooms not exactly big, but ok size in Japanese standards. Clean and decent. Staff was not impolite or rude, but bit less attentive and helpful what I have grown to expect in Japan on my previous visits.

During the stay internet was not working (tried with ipad, iphone, samsung cell phone). When asked the staff was told wifi is working properly and problem must be on my side. Not sure what was wrong but anyway in the end was not able to connect even once during my 3 nights stay.

  • Stayed: June 2013, travelled with friends
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Thank Lauri R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NambaOriental, Manager at Namba Oriental Hotel, responded to this reviewResponded 5 April 2014

Dear Guest,

First of all, thank you for choosing Namba Orienta Hotel for your home away from home. We're glad that you we able to take advantage of our location and had no problem to get here from Namba station. Hope you had a great memorable trip in Osaka as well.

Regarding the service that you've received, please accept our sincere apology for having failed to deliver the service level which you had expected from us. We take this issue seriously and of course your valuable feedback has been shared with all the staff as we continually strive to improve our service.

We sincerely hope that we may have another chance of welcoming you back to Namba Oriental Hotel in the future to see the improvement.

Sincerely Yours,

From all the staff,
Namba Oriental Hotel

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Reviewed 1 April 2014

Located right in the middle of the Namba area, close to McDonalds.The hotel is an easy walk from the Namba subway or train station and close to the coliseum for sumo wrestling. Rooms are small and beds were the Asian style - hard, but the room itself was very comfortable. Great hotel for a short stay right in the middle of town.

  • Stayed: March 2014, travelled as a couple
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Thank OUsooner13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NambaOriental, Manager at Namba Oriental Hotel, responded to this reviewResponded 2 April 2014

Dera Guest,

Thank you very much for choosing to stay with us and sharing your experience with the future travelers to Osaka! We're delighted to know that you took advantage of our location! We hope you had fun at Sumo Wrestling place as well and it would be our pleasure if you had a great memorable stay in Osaka.

Thank you again and we're sincerely looking forward to your next visit.

Sincerely Yours,

From all the staff,
Namba Oriental Hotel

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Reviewed 20 March 2014

Location of hotel is freat and easy to access to sight seeing place and shopping area. Namba station is just round the corner.
Front desk service are nice. Room is big with large size bed and clean. A beautiful garden is very impressive.

  • Stayed: March 2014, travelled solo
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Review collected in partnership with this hotel
2  Thank MichaelA8325MN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NambaOriental, Manager at Namba Oriental Hotel, responded to this reviewResponded 25 March 2014

Dear Guest,

Thank you very much for your laudatory comments and sharing it with the future travelers to Osaka! We're delighted to know that you had a great stay as taking advantage of our location and our service. Also, thank you for mentioning about our patio! It meant a lot to us since we put a lot of effort into it for our guests to relax and experience seasons in Japan. Thank you again and we sincerely look forward to welcoming you back again in the future.

Sincerely Yours,

From all the stuff,
Namba Oriental Hotel

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Reviewed 12 March 2014 via mobile

my family and I are very satisfied with the service provided by the staff. Everyone is so helpful especially when getting around osaka and navigating thru the subways and railways, the people at the reception speaks very good English. the room is very cozy, everything is complete..If ever we come back to osaka we will definitely go to namba oriental hotel.

Stayed: March 2014, travelled with family
Thank Vina T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NambaOriental, Manager at Namba Oriental Hotel, responded to this reviewResponded 13 March 2014

Dear Guest,

Thank you for choosing Namba Oriental Hotel as your home away from home for your recent trip and for your laudatory review on our staff!

We're delighted to know that you had a wonderful trip in Osaka and we sincerely hope to welcome you back in the future!

Sincerely Yours,

From all the staff,
Namba Oriental Hotel

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Reviewed 6 March 2014 via mobile

The location was great! Close to shopping and food (just 5 minutes walk away from the shinsibashi suji shopping district, as well as Namba station)
Hotel size was good, enough space to fit two large suitcase on the floor while it was open.
Clean and friendly staffs.

Stayed: February 2014, travelled with friends
Thank Phuong V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NambaOriental, Manager at Namba Oriental Hotel, responded to this reviewResponded 7 March 2014

Dear Guest,

Warmest greetings from Osaka! Thank you for choosing Namba Oriental Hotel as your home away from home for your recent trip and for taking the time to post and share the wonderful review with other Tripadvisor travelers!

We're delighted to know that you were able to take advantage of our locaion and your comment has been shared with all the staff.

Thank you again and we sincerely hope to welcome you back in the future!

Sincerely Yours,

From all the staff,
Namba Oriental Hotel

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Reviewed 20 February 2014

Very satisfied with this hotel! Staff made us feel welcome, they were helpful, English is good. The location was superb, shops right outside, the subway station a few minutes away. Modern hotel, good facilities. Very satisfied- a big thank you to Namba Oriental staff!

  • Stayed: February 2014
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1  Thank crystalw94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NambaOriental, Manager at Namba Oriental Hotel, responded to this reviewResponded 22 February 2014

Dear Guest,

Thank you very much for choosing Namba Oriental Hotel for your home away from home and taking your time to share your experience with other TripAdvisorer!

We are delighted to read your laudatory comments about our staff. Our staff strive to provide each guest with indelible memories in Osaka based on our original concept -The Five Senses- and we are very glad to meet your expectations this time.

Your valuable feedback is truly appreciated and we look forward to the opportunity
to welcome you back to Namba Orinetal Hotel on your next visit.

Thank you again and hope you're having wonderful days at home.

Sincerely Yours,

From all the staff,
Namba Oriental Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Namba Oriental Hotel

Address: 2-8-17 Sennichimae, Chuo-ku, Osaka 542-0074, Osaka Prefecture
Region: Japan > Kinki > Osaka Prefecture > Osaka
Amenities:
Business Centre with Internet Access Restaurant Airport Transportation
Hotel Style:
#21 Family Hotel in Osaka
#24 Business Hotel in Osaka
#29 Romantic Hotel in Osaka
Price Range: £96 - £257 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Namba Oriental Hotel 3.5*
Number of rooms: 258
Official Description (provided by the hotel):
Well known as an 'oasis of the city', Namba Oriental Hotel offers you a quiet and relaxed time after you step into the building from the exciting city of Namba. Feel the most comfort from our hospitality. ... more   less 
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Also Known As:
Namba Oriental Osaka
Hotel Namba Oriental

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