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“Had to check out early - don't be fooled by "New"”
2 of 5 bubbles Review of New Osaka Hotel

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New Osaka Hotel
Ranked #202 of 298 Hotels / Ryokan in Osaka
Vancouver, Canada
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Had to check out early - don't be fooled by "New"”
2 of 5 bubbles Reviewed 24 April 2012

While it is a convenient location next to the Shin Osaka train station (walking distance) don't be fooled by the "New" in its name. We originally booked two stays there, before and after travelling to southern Japan, but after 1 nights stay, we had to cancel our reservation and re-book for a nicer hotel. It was more than small, did not feel clean, and the what would be called a window felt like a port hole or a jail cell. I even slept in my clothes as I did not want to sleep in the complimentary pyjamas and did not let my feet touch the floor without shoes. Suffice to say, it was not a good sleep (small double bed). I would not recommend no matter how much of a budget one is on, and definitely would not stay there again.

On a positive note - there was complimentary breakfast in the lounge off the lobby - which had an array of "western foods".

While waiting in the lobby to check out I noticed on the tv photo slideshow of what looked like a nice hotel - and after realizing it was the same hotel, I learned how photos can be deceiving. Wish I had photos to post - but did not even bother wasting any photos at this place!

  • Stayed May 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank mkay604
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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243 reviews from our community

Traveller rating
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    108
    36
    10
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (6)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Prague, Czech Republic
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed 16 April 2012

The hotel is very conveniently located (just few steps from Shin-Osaka station) if you pass through Osaka on your way to/from Kansai International Airport. The common areas of the hotel are fancy, the rooms however are simple, small (the rooms in Japan are generally small) and rather outdated. The room where I stayed had NO closet - there was just a clothes rack with few hangers in the center (!) of a full-sized mirror. The bed was fine but due to hot room and, I guess, nerves (I had an early flight and was afraid of not hearing my alarm clock) I did not sleep well. Complimentary toothbrush with tiny -paste, razor, shampoo and shower gel can be found in the bathroom.
The hotel has 2 restaurants - italian restaurant-bar (in the lobby; a small note: if you don't want to eat in the middle of a smoke cloud be sure to ask for a table in non-smoking area) and chinese restaurant (13th floor).

  • Stayed April 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tix13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aurora
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 8 April 2012

Stayed here for 4 days and enjoyed my stay! The hotel lobby was extremely fancy! The staff was very nice and helpful, their English was good. The hotel is right next to the Osaka Station, and you can find many restaurants around the hotel. Inside the hotel there are 2 restaurants, one on the lobby (the food was okay, not really Japanese food at all), and on the last floor there was a fancy Chinese restaurant with a gorgeous view. The hotel serves a delicious breakfast, with many different items to eat! The hotel rooms are small and so are the bathrooms, but they are equiped with many things; books, tea set, flip flops, robes, razors, shaving cream, shampoo, conditionair, body soap, tea, tv, tooth brushes, and tooth paste. The hotel was very comfortable, and would stay here again.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kit K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Townsville, Australia
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 16 February 2012

stayed one night as flew in to osaka to go the next day to tokyo so great to get to the train although its a weird walk via the underpass... the rooms were a bit dated but clean. small but the price was ok considering. would only stay if passing through

  • Stayed July 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank angienilsson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mount Barker, Australia
Level Contributor
78 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 bubbles Reviewed 7 November 2011

The rooms were a little bit small but very clean and nice staff. Was perfect for what I wanted ie I arrived late at night on the express train from Kansai airport and the following morning was leaving to Tokyo with the Shinkansen so this hotel was in the perfect location near Shin-Osaka station. Would recommend for this purpose

  • Stayed October 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank laurence_baillie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clintonville, Wisconsin
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 29 April 2011

My first to the land of Japan, I found myself staying at New Osaka Hotel, the staff was friendly and kind trying to help me not knowing Japanese they did a great job. Everything is much smalled then what I am used to, but I slept well. I found that I was very comfortable in this hotel and would return. It is so close to Osaka Station and Shopping there was no need for me to rent a car.
The food in Japan is amazing, I hope many of you can visit there.

One thing - the rooms are very small and if you are traveling with someone would say you should each get your own room :0)

See you again in 2012!

Room Tip: one person per room, you will be more comfortable
See more room tips
  • Stayed November 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank VickiKoch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
52 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
3 of 5 bubbles Reviewed 19 March 2011

Abt 5 mins wak from the stn. Btw the rlwy stn is pretty large so give 10 extra mins just to navigate from the platform to the exit! The rooms were medium size, clean, and tv had some English channels. Breakfast was not bad,

but I ate at other places for lunch and dinner - many eateries closeby and at the station.

As is the norm in most hotels in Japan, staff was very polite. Here, some of the reception spoke English too.

  • Stayed May 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank timetohangupmyboots
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about New Osaka Hotel

Property: New Osaka Hotel
Address: 5-14-10 Nishi-nakajima, Yodogawa-ku, Osaka 532-0011, Osaka Prefecture
Region: Japan > Kinki > Osaka Prefecture > Osaka > Shin Osaka / North Area
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
Ranked #202 of 298 Hotels / Ryokan in Osaka
Price Range (Based on Average Rates): £
Hotel Class:3 star — New Osaka Hotel 3*
Number of rooms: 301
Reservation Options:
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Also Known As:
New Hotel Osaka
Osaka New Hotel

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