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“Classic! Worth to Stay There Again”

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Hotel Monterey Osaka
Ranked #40 of 307 Hotels / Ryokan in Osaka
Hong Kong, China
Level Contributor
39 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Classic! Worth to Stay There Again”
Reviewed 10 February 2014 via mobile

The main building has long-history, especially the chapel, which is the hot-wedding venue. Although the room is small, but very elegant and comfortable for a couple. It's located in Soho of Osaka, many A-grade offices near by, it's clean and quiet.

Stayed January 2014, travelled as a couple
Helpful?
Thank Carmen F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
monosa, フロント オフィス マネージャー at Hotel Monterey Osaka, responded to this review, 21 May 2017
Dear Guest,
Thank you very much for your staying at HOTEL MONTEREY OSAKA.
We would also like to say thank you for taking your valuable time to send us your sentiments.
We will further endeavor to fulfill the expectations that you have had for our hotel.
We are looking forward to seeing you again.
Sincerely

Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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720 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (36)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Sydney, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 February 2014

Apart from the excellent location and buffet breakfast I had left some valuable clothing in my room they located it and posted it up to me in Hokkaido which I received in a couple of days, very much appreciated !!

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jomorising61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
monosa, フロント オフィス マネージャー at Hotel Monterey Osaka, responded to this review, 21 May 2017
Dear Guest,
Thank you very much for your staying at HOTEL MONTEREY OSAKA.
We would also like to say thank you for taking your valuable time to send us your sentiments.
We will further endeavor to fulfill the expectations that you have had for our hotel.
We are looking forward to seeing you again.
Sincerely

Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Queensland, Australia
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 16 January 2014

Hotel Monterey Osaka is a peaceful very comfortable hotel with easy access to JR Osaka Station. Unique decor with a hint of 'old world european influence'. After checking in (we were about an hour earlier than checkin time yet we were greeted very warmly and given access to our room straight away) we went to the lift loby, a gorgeous experience like stepping back in time with timber and brass features. When the lift arrives at your floor you have to use your room keycard to access the floor from the lift, this is a great security feature. When opening the door to our room we loved the extra feature of a small extra space, excellent to leave your suitcases, then a doorway on the left leading into our private bathroom and then another doorway in front leading into the bedroom. We had a twin room which had two larger than most single beds each with a bedside table (rare in Japan). Room also had a small round table (big enough for two) with two chairs. A jug was also supplied for making a late night or early morning cuppa (green tea bags supplied). A large screen TV with excellent reception and great choice of Japanese TV (I love the Japanese TV soaps, have no idea what they are saying but it's great viewing). A decent size bathroom with shower/bath toilet and vanity area and an extra large mirror, what more does a girl need? A great window with shutters and a small but reasonable size nook for hanging some clothes (not really big enough to be called a wardrobe, but big enough to hang your clothes for the next day). Every day the room is serviced with meticulous attention to detail, bed linen is changed and fresh sleepwear is provided along with slippers. The bathroom is restocked with all essential items, toothbrushes/toothpaste etc. Take some time to have a look around the hotel as it does have it's own chapel which unfortunately was not open when we went to have a look but regardless the surrounding grounds are definately worth a look.
The location is just perfect for travellers as there is only about a ten minute walk from JR Osaka Station to the Hotel and when you have suitcases, closeness is essential. There is a convenience store and scrumptous bakery nearby also. The only downside was no guest laundry! The lovely lady at the hotel reception desk said we could use the hotel next door laundry or have our laundry sent out (but this is a very expensive option). The hotel next door's laundry was in their carpark and didn't really apeal to us so we handwashed the essentials! When you travel it is essential to have a coin-operated laundry for guests use.
That being said we could not fault the hotel for the room.

Room Tip: Twin room is an excellent option for family / friends travelling together, a little extra space in t...
See more room tips
  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 2013WeAreRed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
monosa, フロント オフィス マネージャー at Hotel Monterey Osaka, responded to this review, 21 May 2017
Dear Guest,
Thank you very much for your staying at HOTEL MONTEREY OSAKA.
We would also like to say thank you for taking your valuable time to send us your sentiments.
We will further endeavor to fulfill the expectations that you have had for our hotel.
We are looking forward to seeing you again.
Sincerely

Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangkok
Level Contributor
66 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 5 January 2014

This hotel is the right choice to stay in Osaka. It is located next to JR osaka station and very closed to Umeda subway station. You can find everything you want in that area. Hotel decoration is nice and very unique. Room is big compared to other Japanese hotels. I chased triple room with extra bed for my son and still have space for my 2 luggages. Room is clean and nice. I very much like this hotel. This hotel should get my 100% satisfaction, except only when I checked out from the room. I left my SONY brand new power bank plugged on the power outlet and forgot to put in my luggage. When I was on the way back to Thailand and realized about thtis, I emailed to ask about this. But hotel said it is not in the room!! I did ask hotel to re-check with housekeeping staff who was in charge of my floor on that day, but hotel still said the same. I knew it was my mistake to leave it in the room, but I am definitely sure it is in the room. So it is just the matter of WHO took it. I am only disappointed about this integrity issue, but can't complain more because it is my fault. Anyway, if i have chance, I will go back again.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank visitlimp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
monosa, フロント オフィス マネージャー at Hotel Monterey Osaka, responded to this review, 21 May 2017
Dear Guest,
Thank you very much for your staying at HOTEL MONTEREY OSAKA.
We would also like to say thank you for taking your valuable time to send us your sentiments.
We will further endeavor to fulfill the expectations that you have had for our hotel.
We are looking forward to seeing you again.
Sincerely

Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney
Level Contributor
63 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 26 December 2013

Hotel Monterey is located nicely close to all of restaurants and shops. The twin share rooms are decent size however the single room is very small.

The hotel is nicely decorated. At the lobby there is a church where some local people getting married there.

The only problem is that the room temperature is not adjustable. We found it a bit too warm and not enough fresh air.

Room Tip: There is no fitness centre and no English tv programs.
See more room tips
  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sisyli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
monosa, フロント オフィス マネージャー at Hotel Monterey Osaka, responded to this review, 21 May 2017
Dear Guest,
Thank you very much for your staying at HOTEL MONTEREY OSAKA.
We would also like to say thank you for taking your valuable time to send us your sentiments.
We will further endeavor to fulfill the expectations that you have had for our hotel.
We are looking forward to seeing you again.
Sincerely

Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hk
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 December 2013

The picture of rooms in the hotel website are truly fairy tale...though the hotel tried its best to keep clean, but the hardware of the hotel is totally disappointing. With no bottled water, no 24hr convenient store nearby, pls dun expect one can relax in the smallest room, even if after far distance walking from metro or jr station. It is more disappointing that the room size of one equipped with queen bed is the same as one with standard double bed, and it is not easy to have space for moving. At last, thanks to the male staff serving me on 10/12 for his arrogance which motivate me to write this review.
Furthermore, pls monterey hotel osaka fix its followup email to visitors, as it is inviting ppl to comment on monterey la seour but not monterey osaka

Room Tip: If u dont care about walking for 10 mins from hotel to jr station, n dont care about small room, it...
See more room tips
  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Petersthh C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
monosa, フロント オフィス マネージャー at Hotel Monterey Osaka, responded to this review, 21 May 2017
Dear Guest,
Thank you very much for your staying at HOTEL MONTEREY OSAKA.
We would also like to say thank you for taking your valuable time to send us your sentiments.
We will further endeavor to fulfill the expectations that you have had for our hotel.
We are looking forward to seeing you again.
Sincerely

Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manila, Philippines
Level Contributor
96 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 25 November 2013

The primary motivation for me to pick this hotel is the location - near the Osaka train hub. Good home base for travels to Kyoto, Nara since it's one train ride to these destinations. Breakfast is fairly sufficient for the price.

The facade of the hotel is rather "un-inviting", I was slightly confused whether I'm in the right entrance or because the first thing that greets you in the ground floor is a garage with no front desk staff in sight. You have to find a small doorway where you will find elevators and a little sign there that says "go up to the 8th floor" to find the front desk. Good thing the sign was in english.

Internet connection is very important for me and I was pleased to know that there is both wired and wireless options. I've been to four other hotels here in Japan in this same period and wireless is not very common inside hotel rooms, so I find having wifi in this hotel a good exception.

Room Tip: This is very near Osaka train station and if you are a light sleeper, select rooms that face away fr...
See more room tips
  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gali_Valiente
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
monosa, フロント オフィス マネージャー at Hotel Monterey Osaka, responded to this review, 21 May 2017
Dear Guest,
Thank you very much for your staying at HOTEL MONTEREY OSAKA.
We would also like to say thank you for taking your valuable time to send us your sentiments.
We will further endeavor to fulfill the expectations that you have had for our hotel.
We are looking forward to seeing you again.
Sincerely

Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Monterey Osaka

Property: Hotel Monterey Osaka
Address: 3-3-45 Umeda, Kita-ku, Osaka 530-0001, Osaka Prefecture
Phone Number:
Region: Japan > Kinki > Osaka Prefecture > Osaka > Osaka Station / Umeda
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
Ranked #40 of 307 Hotels / Ryokan in Osaka
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Hotel Monterey Osaka 3.5*
Number of rooms: 194
Official Description (provided by the hotel):
The hotel imitates the grandeur of the Schonbrunn Palace in Vienna, and captures the Austrian royal court atmosphere that flourished at its cultural peak. Entering the hotel, guests will feel as if they have entered the graceful world of an Austrian royal palace, where nobles and dignitaries relax in comfort and luxury. ... more   less 
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