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“Great location and staff”
Review of Dotonbori Hotel

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Dotonbori Hotel
Ranked #7 of 339 Hotels / Ryokan in Osaka
Certificate of Excellence
Reviewed 18 December 2013

The hotel is really saved by its helpful attentive hardworking and English speaking staff as well as its location. When we complained that the room was too hot (due to central heating), the staff provided a cooler within minutes. When I asked that our luggage be stored for a couple of hours, a staff was instantly on hand with tags before I could finish my sentence. Location-wise, the crossing of Midosuji dori gets you to Dotonbori (Ganko sushi/Sushizanmei/katsu kushi etc), and Shinsaibaishi (Daimaru food hall/Ganko sushi & tonkatsu/daiso). The hotel is also within walking distance of Doguya (cookware shops) and Kuroman Market (Sanpei has nice reasonably priced sushi, sashimi, crabs, scallops etc) . Other than the pluses of its staff and location, this is a rather old hotel. While clean and maintained, it is also worn and the reception hall looks untidy and crowded because so much is happening there (multi-coloured chairs, cultural activity, coffee vending area, computer usage etc). The room is certainly clean and looks like its been recently refurbished though the choice of shiny peach coloured wallpaper and cherrywood coloured floor dates the place and gives it a jaded feel. The bathroom is also old, yellowed and very small. I do like the shower head though. It has a button that allows you to turn off the water instantly without fiddling with the taps. Hotel guests are also well supplied with amenities - coffee making facilities (though the pot is really small), shower towels, free wifi. etc. We also used and liked the laundry facilities. While I completely appreciated the efforts of staff and management and do not consider the SGD125 per night I paid to be unreasonable, this hotel really needs an overhaul.

  • Stayed: November 2013, travelled as a couple
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Thank KayaToasted
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
道頓堀ホテル, フロント at Dotonbori Hotel, responded to this reviewResponded 23 December 2013

Dear Guest,

Thank you very much for having stayed in our hotel and for your comments.
Our hotel is a little bit old and the rooms are rather small as you might find.
Instead, we are always trying to meet the needs of the guests providing our hearty services.

The hotel is now planning to refurbish the rooms next year,
so when you come to Osaka again, please choose our hotel and enjoy the comfort.

We are looking forward to your next visit in the future.
Thank you very much.
Uro / Front Desk

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136 - 142 of 641 reviews

Reviewed 14 December 2013

We were impressed when we arrived at about 10am with our room ready, definitely didn't expect this in a very popular hotel and city. Location, as mentioned many times is superb, close to the action and transport facilities. When you are in Osaka, you have got to stay in Namba. Another thing that impressed us in this hotel are the small little things (that don't really cost the hotel a lot of money) e.g. free coffee, tea, ice, provided for the guest, without being asked for. They even have free Asahi beer and tempura on Tuesday afternoons and a luggage weighing scale on each floor. They have massage chairs in the lobby which we didn't use as we were out most of the times. This is definitely one of the best hotels we have stayed in in Japan. Will definitely come back!

  • Stayed: December 2013, travelled as a couple
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Thank Jeffrey08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
道頓堀ホテル, フロント at Dotonbori Hotel, responded to this reviewResponded 17 December 2013

Dear Guest,

Thank you very much for having stayed in our hotel and for your comments.
We are very pleased you had a comfortable stay in our hotel.

Here in our hotel, we are trying to meet the needs of the guests providing such as free coffee and tea, free Japanese noodles 'Ramen' and beer at night, 5-min. free phone call, and rental bicycle, and so on.
So when you come to Osaka again, please choose our hotel and enjoy all these services.

We are looking forward to your next visit in the future.
Thank you very much.
Uro / Front Desk

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Reviewed 10 December 2013

Stayed in Single standard room.
Staff is really considerate to help me check-in earlier than 3pm. Many freebies.
Provide bamboo plank to massage feet after hours of walking & shopping in Namba area. (Like!)
I used the free bicycle rental service, it was a good experience cycling around Namba.
There is also free photo-turn-postcard service. Leaves me with good memories.
Really near to Namba subway station (super easy to get around Osaka, Shinsaibashi Shopping streets, Dotonbori River Cruise, Americamura and more..
Recommended for city lovers!

Room Tip: choose non-smoking room if available or you will smell cigarette smoke all day
See more room tips
  • Stayed: October 2013, travelled solo
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1  Thank HanaKeit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
道頓堀ホテル, フロント at Dotonbori Hotel, responded to this reviewResponded 13 December 2013

Dear guest,

Thank you so much for your review of our hotel.

Although many free bees are provided , free photo-turn-postcard service is our original one and is very popular with the guests.
We do hope every guest will have a photo -turn -postcard with good memories.

Thank you again the kind words and positive comments and we look forward to welcoming you back to the Dotonbori Hotel.

Reception
Orio

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Reviewed 1 December 2013

Shower curtains in non smoking room smelled like cigarettes. However, that really was the only negative aspect. The room was dated but clean. As others have mentioned, the location of the hotel is superb, close to eateries, shopping, and nightlife. The staff are attentive and kind. The extra amenities mentioned in other reviews, as well as conveniences like free computer/printer stations and luggage scales make this hotel a very good value and set this hotel above others of its class.

  • Stayed: November 2013, travelled with friends
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Thank Milkaholic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
道頓堀ホテル, フロント at Dotonbori Hotel, responded to this reviewResponded 5 December 2013

Dear Guest,

Thank you very much for having stayed in our hotel and for the comments about the hotel and services.
We hope you had a comfortable stay.

We, hotel staff are always trying to meet the needs of the guests,
and waiting for your visit again in the near future.

Thank you and best regards
Uro / Front Desk

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Reviewed 20 November 2013

Osaka was my first stop in Japan and this hotel didn’t disappoint. This is not a big brand hotel so don’t expect huge rooms and luxury but a really comfy place to stay on an excellent are in Osaka for almost nothing. Rooms are really small but works fine because let’s be honest, no one goes all the way to Japan to stay inside the hotel room. Staff is courteous and speaks good English. You have tons of options of restaurants and shops around the streets. Overall, the Nanba Dotonbori is an excellent option for a very very small price.

  • Stayed: November 2013, travelled with friends
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2  Thank theinsane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
道頓堀ホテル, フロントデスク at Dotonbori Hotel, responded to this reviewResponded 28 November 2013

Dear Guest,

Thanks to your excellent review,We will be encouraged.

No less than eleven staff will speak English for your support.

We would welcome you,if you have chance to stay at Dotonbori Hotel.

Front Desk:Sakamoto

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Reviewed 17 November 2013

Stayed here for 3 nights. Superb location, just minutes away from Namba station, Shinsaibashi, America Mura etc. There is a convenience store right in front of the hotel entrance
(Lawson)as well. Love this hotel because of the freebies! Free ramen noodles and beer at night. They even give the gel plaster for your tired feet everyday for free! Top notch service and helpful staff.

  • Stayed: November 2013, travelled with family
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Thank ilmariAF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
道頓堀ホテル, フロント at Dotonbori Hotel, responded to this reviewResponded 18 November 2013

Dear Guest,

Thank you very much for your stay and comments about your experience in our hotel.
We are very pleased you had a comfortable stay here.
Your comments will be encouraging for us so much.

We are looking forward to your next visit in the near future.
Please do not hesitate to contact us, we are at your disposal.
Thank you,
Uro

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Reviewed 7 November 2013

We stayed at Dotonbori Hitel twice on our three week trip to Japan. The first time was at the beginninh. We flew to Kansai Airport and came straight to Osaka with a train. Dotonbori Hotel was easy to find and you cannot miss the entrance. The front has huge Easter Island head replicas on a street level.

Our room was nice and clean. Hotel has very friendly personnel and they help you with anything. They have a coin laundromat at the back door and guests can use it. Also we could use internet for free.

Dotonbori Hotel is located at the lively street. You can buy foid and beverages from 7 Eleven or choose any nice restaurant on that street. There is awesome sushi places on the same street where you can eat in or take away.

The Japan railway is superb way to take day trips to Kioto, Nara, Hiroshima and Fukuoka.

I can warmly recommend this hotel.

Room Tip: Rooms at front have a better view.
See more room tips
  • Stayed: June 2013, travelled as a couple
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Thank MindyTampere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
道頓堀ホテル, front staff at Dotonbori Hotel, responded to this reviewResponded 9 November 2013

Dear guest

Thank you very much for giving us warmly comments, "Right on spot" is a goog right word

Because Our hotel is located to center to main Nanba city, mainly JR station, Nanka, Kintetu,

subway, If We walk, within a waking area, When you make a small trip, It is eazy to get by,

And also, You gave us a Hotel facility to say a nice comments, We do hope our guest to be

happy, and nice stay,

When you happen to come to Osaka again! We hope to stay our hotel again!

Doutonbori-hotel Front staff Ishii

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Additional Information about Dotonbori Hotel

Address: 2-3-25 Dotombori, Chuo-ku, Osaka 542-0071, Osaka Prefecture
Phone Number:
Region: Japan > Kinki > Osaka Prefecture > Osaka > Shinsaibashi / Nanba / Tennoji / South Area
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#9 Family Hotel in Osaka
#13 Romantic Hotel in Osaka
#18 Best Value Hotel in Osaka
Price Range: £77 - £170 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Dotonbori Hotel 2.5*
Number of rooms: 116
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Also Known As:
Dotonbori Hotel Osaka

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