Just came back from a 4 day stay at Osaka Marriott Miyako Hotel. It was a pleasant surprise to know we would be staying in the current tallest building hotel in Japan -- Abeno Harukas. The view was awesome!
The hotel is connected to the Tennoji Station which is the first stop of the Haruka/rapid airport train from Kansai Airport. There is also an option to take the Airport Limousine Bus from Kansai Airport. Keep in mind that the last bus trip is at 8:30 pm.
Service however needs improvement. Staff seem to be struggling with the English language. Majority of the guests I observed were from Mainland China so I am not sure if learning the English language is a priority. There were plenty of staff standing around in the lobby area but I do not see them helping with the luggages both during check-in and check-out. Were they just hired to fill in staff positions or were these people truly trained in the hospitality trade, I wonder. When we arrived at the 1st floor of the building, there was no one from the hotel to direct arriving guests to the 19th floor check-in area. The service is way below our pleasant experience with Conrad Tokyo. We did not bother to try the hotel restaurants and instead dined in the other establishments at Abeno Harukas. Floors 12, 13 and 14 of the building were restaurant floors open from 11 to 11 pm. There are also less expensive dining establishments at the basement 2 of the building open from 10 to 8:30 pm.
There are other hotel options in Osaka. I am open to staying in the Umeda or Namba area on my next visit.
- Official Description (provided by the hotel):
- Opened in March 2014, Osaka Marriott Miyako Hotel is located on the high floors of Abeno Harukas building featuring direct access to Tennoji Station. Luxurious rooms feature free Wi-Fi, and guests can enjoy 360 degree views of the city from the panoramic view point on the 58th floor. The spacious air-conditioned rooms feature Sealy beds, a coffee machine, an electric kettle and a minibar. Ironing facilities, a safety deposit box and an en suite bathroom are included in each. Located above the 38th floor, all rooms offer stunning city views. Guests can work out at the fitness centre or shop at the Kintetsu Department Store located on the lower floors of the building. A free-use business centre is on site, while a museum and outdoor terrace can be enjoyed on the 16th floor. Luggage storage and concierge services are offered at the 24-hour front desk. The restaurant on the 57th floor offers Japanese and Western meals, as well as Teppanyaki grill dishes. A buffet restaurant featuring a bright open kitchen is available on the 19th floor. Miyako Osaka Marriott Hotel is a 10-minute train ride from Namba Station and a 20-minute train ride from Osaka/Umeda Station. Tennoji Zoo is a 10-minute walk and Universal Studios Japan is a 30-minute train ride away ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Ebookers, TripOnline SA, Traveltool, S.L.U., Odigeo, Priceline, JAPANiCAN, Ctrip TA, Rakuten, TravelUp, Agoda, Evoline ltd, Hotel.de, HotelQuickly, getaroom.com and Cancelon so you can book your Osaka Marriott Miyako Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.