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“Beautiful, modern hotel in an awesome location”
Review of Cross Hotel Osaka

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Cross Hotel Osaka
Ranked #10 of 342 Hotels / Ryokan in Osaka
Certificate of Excellence
Reviewed 14 April 2012

It was a bit of a hike from the JR train station -- would've caught a taxi next time. Reception was dark and trendy and smelled awesome, though the staff were the most stand-offish of all the hotels in Japan we stayed at. They acted like they had better things to do and were not friendly at all.

We were lucky enough to get a room on the 14th floor and could see some of the Dotonbori area from our room. It was a wonderfully comfy room with a massive bed. Large wardrobe, big TV, desk area, pj's, fridge, kettle, room temperature control all there. The bathroom had the Japanese-style washing area with a big tub nearby. It was segregated from the main bathroom by a glass door. Bottles of water and all the toiletries you could want were provided.

No free wi-fi throughout the hotel was our only complaint. Our mobile phones seemed to refuse all other free wi-fi connections in Osaka as well so we were without internet access the whole time we were there. Paid $AU293/night, for a Superior Double Room so not the cheapest either.

  • Stayed: April 2012, travelled as a couple
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Thank gk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 14 April 2012

Walked into the lobby, saw a shot selling macarons and cupcakes and heard good beats coming from the music store...I was sold. Fun hotel, great location, decent sized rooms and nicely kitted bathrooms. Nice extras like a heated mirror in the bathroom and a bottle of fabric freshener in the closet. Really can't complain too much about this hotel. For those familiar with Starwood's W hotels, this place had a similar feel, only with a lower price tag.

  • Stayed: April 2012, travelled solo
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Thank ndh_ama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 April 2012

This was our favourite hotel during our recent stay in Japan. Great location and near to the Doutonbori area. Lots of great bars/restaurants and shopping near by.

Due to the amount of luggage we had, we opted for a taxi from Osaka station. It worked at 1350 yen to the hotel.

The staff were great here, although they were sticklers for the 3pm check in (as were all others hotels in Japan). However, they were happy to lock away our luggage and we popped out for some lunch.

We didn't opt for the breakfast option, however there is a Lawson shop next door, where we stocked up on breakfast foods, that we kept in the room fridge.

The hotel room was very modern, stylish and well equipped.

My only real complaint (and this applies to all the hotels we stayed in, in Japan) is the lack of WIFI. For such a tech country, free WIFI is very hard to find.

  • Stayed: April 2012, travelled as a couple
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Thank DunEidean1320
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2012

This hotel is perfect. Great value for money. I have stayed here twice, so far.

Good location (walking distance to Doutonbori area), modern and fashionable room with a big bathroom and large TV.
Other hotel would charge twice, or at least 1.5 times more for this class of rooms/service.

Airport bus to KIX stops right in front of the hotel as well.

I highly recommend this hotel to everyone.
I cannot think of any minus points.

  • Stayed: July 2011, travelled as a couple
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Thank Sunny_world_traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Hong Kong, China
11
Reviewed 25 March 2012

Everything is good. It will be much better if wifi is provided.

  • Stayed: March 2012, travelled as a couple
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1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 March 2012

this hotel locates in the best-est location. it is so central and makes everything so convenient. even though the room is a bit small, but not too small, and i like it clean & stylish. will definitely stay here if we visit Osaka again.

  • Stayed: February 2012, travelled as a couple
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2  Thank Jolly L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 February 2012

Our first time to Japan, and the tour company arranged us to stay here for the first night in Japan. The tour company made the right choice, as it has made a pretty good impression for our first visit to Osaka, more so, Japan.

The hotel is located right in the middle of the Osaka city, food, shopping are just minutes away. Our stay was towards the end of winter, so walking around the Mido-Suji street is quite pleasant and nice.

Do take note that the hotel's lobby is not accessible by tour buses, other than cars, so unless one is using the cab (travelers to Japan), one would need to push the luggage across a lane, which when we arrived was quite busy.

Many cyclists around Osaka City and some of them ride the bikes really fast. So just got to be a bit careful.

Things I like about the hotel:-
1. The modern Japanese bathroom. Small and packed with many advanced features. I have heard from many friends about how convenience it is to clean, well, I experienced it now :)

2. Everything you need to stay like home, the bathroom provides everything, from hair shampoo, condition and body shower gel. Face wash was a pleasant surprise, made by SHISEIDO. I like the arrangement sequence, check it out when you are here.

3. Pyjamas, kind of nice. Maybe this is unique in Japan.

4. Food around the hotel & attractions. I like the neon lights billboards in Japan, just so unique in its own way. So one must come to Dotonbori, which is a large scale downtown along the south bank of the Dotonbori-gawa Canal. Osaka is known as the gastronomists' town, and thus the entire area of Dotonbori is thronged with an unbelievable number of restaurants and amusement facilities.

Well, hope this short review helps.

Enjoy your stay in Osaka!

大阪、日本での滞在をお楽しみいただけます。

Room Tip: Non-smoking, in case the room would smell bad.
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  • Stayed: February 2012, travelled as a couple
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5  Thank SamuelTan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cross Hotel Osaka

Address: 2-5-15 Shinsaibashisuji, Chuo-ku, Osaka 542-0085, Osaka Prefecture
Phone Number:
Region: Japan > Kinki > Osaka Prefecture > Osaka > Shinsaibashi / Nanba / Tennoji / South Area
Amenities:
Bar / Lounge Restaurant Suites Wheelchair access
Hotel Style:
#6 Romantic Hotel in Osaka
#8 Luxury Hotel in Osaka
#21 Business Hotel in Osaka
Price Range: £106 - £298 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cross Hotel Osaka 4*
Number of rooms: 229
Reservation Options:
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Also Known As:
Osaka Cross Hotel

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