Our double room was quite generous by Japanese standards although somewhat compact by those of Australia. We had enough space for easy movement and a comfortable bed.
The staff were very helpful and courteous during our stay and made every effort to aid us with our non-existant Japanese language skills.
The hotel is well located for many of the tourist highlights of Nagasaki and has good access to the local tram system.
The hotel is almost in Chinatown - an extensive undercover shopping arcade.

I have stayed here a few times and it's not like it used to be. Started off porly with no help from staff whatsoever with our luggage. We had to ask for a trolley despite the fact we were struggling.
Stayed on the 8th floor and when we exited the lift there was a strong smell of stale tobacco. The room size was OK but was run down and the curtains were stained yellow.
On of the good things about the hotel was it's very classy bar/resaurant where one could have a nice meal and sit in comfort reading a book. The bars opening times have been changed to 12:00 to 18:00 in the evening, ridiculous. We are staying for 10 nights and will visit friends and family. One redeeming feature is it's location.

The hotel was actually better than I had expected. Just next to China town - nothing much to do there. Hotel staff was very helpful in helping with directions although especially the parking lot staff although he couldn't speak English. Breakfast was good.