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“Poor cleanliness at Rakuzen Desa Parkcity”
Review of Rakuzen

Rakuzen
Ranked #2,523 of 4,287 Restaurants in Kuala Lumpur
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Restaurant details
Dining options: Reservations
Description: Rakuzen is committed to providing genuine Japanese food at affordable prices, in cosy ambience, such that patrons of all levels and ages can enjoy dining with us in a warm, friendly, welcoming & homely environment. Our menu provides a wide selection of sushi, sashimi and range from seasonal dishes to exclusive personalized omakase sets, to give our patrons a very unique Rakuzen dining experience.
Reviewed 6 May 2014 via mobile

Rakuzen DPC's sushi counter was showing water stains and dirty counter/display joints from water condensation outside of the refrigerated sushi display. There were ants crawling on the counter and insects flying around. The water condensation inside the sushi display rung alarm bells to food hygiene standards especially when raw fish were involved. In addition a couple of the sushi & kitchen chefs were regularly distracted from food prep by their mobile phones. Food standards matched the hygiene standards which is sad as Plaza Damas' good reputation can be in jeopardy due to one renegade outlet. Poor experience.

Thank Stephanie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (88)
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30 - 34 of 88 reviews

Reviewed 20 April 2014 via mobile

We wanted a private room for 10. The room was comfortable, spacious and the food was adequately portioned. Good value for informal gatherings

Thank PHamsrt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2014 via mobile

Been here a few times. Food is consistently good.

Had the rainbow rolls, some Cali rolls, eel, tofu- all really good.

Excellent choice of deserts too.

Highly recommended!

Thank nolanar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 March 2014 via mobile

Went to Rakuzen G Tower Kuala Lumpur after bit been there for a year. Excellent food and good service highly recommended

Thank JimmyKL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 February 2014

had dinner here tonight but what makes a patron more pissed off is non available items on the menu. If the server actually told us what was available and not available on the menu it would have been a good night. We tried to order some of the rolls they have but they say they are out of avocado. ok then we tried ordering the cold soba they are also out of that.......... thinking third time lucky we ordered the salmon belly alas also unavailable, what is so wrong if the server told us these items are actually not available before we looked at the menu instead of standing there waiting for the order and answering not available everytime we chose something........... oh well thats the standard of service here in malaysia.

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    • Atmosphere
    • Service
    • Food
1  Thank Jarrod A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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