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“Good time spent”

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Sri Tiara by Far East Hospitality
Certificate of Excellence
Gurugram (Gurgaon), India
2 reviews
“Good time spent”
Reviewed 2 May 2014

I stayed here for around a period of around 3 weeks on a business travel. The best part about our stay was the friendly staff. We just needed to make a call to the guardhouse to get a taxi for ourself and it would be there within 5 minutes usually.
Since we had a service apartment, the kitchen was equipped with all the amenities.
Other than that the suite planning with spacious rooms and cleaniless could be put as the top diffrentiators.
Would definitely recommend irrespective of you travel purpose to KL.

  • Stayed April 2014, travelled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Varun245
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Irene K, Manager at Sri Tiara by Far East Hospitality, responded to this review, 20 May 2014
Dear Mr Varun

We thank you for your great feedback and valuable support .

Please let us know on your next visit to KL, Malaysia so that we can welcome you again.

Once again, we are happy your stay at Sri Tiara Residences has met with your expectations.

Regds

Irene Khan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

125 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (30)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • Japanese first
  • Any
English first
Australia
Level 3 Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 16 April 2014

Don't take the pictures as a guide, apartment condition, fittings and features vary greatly. The apartments aren't very well maintained and are quite aged. But for the price, you can't really be too choosy!

This is pretty much the best value 2 or 3 bedroom option in central KL, but:
- You WILL need a car
- You WILL need to know your way around or have a GPS
- You WILL need to be pretty self sufficient (bring your own bottled water, food, maps etc)
- This is not a romantic option unless you get the penthouse
- Good for business or families

Staff are helpful when they are around, but receptions hours are limited. Gate staff are great, always friendly and happy to help! Car park is easy to access and has lots of spaces available.

Look around for deals, prices vary greatly across the many websites it is listed on.

Overall, comfortable and easy, but not luxury or new. Would return, but now know what to expect.

Room Tip: All apartments have a great master bedroom and a smaller 2nd or 3rd room. If you can afford it, cont...
See more room tips
  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank geordieb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Irene K, Manager at Sri Tiara by Far East Hospitality, responded to this review, 20 May 2014
Dear Mr Geordie

Warm Greetings from Sri Tiara Residences!

We thank you for your helpful review on your recent stay with us.
On the upkeep & maintenance of our apartment, we have gone into a CARE program which we will continually endeavour to ensure our apartments are continually well maintained.
New fittings and furniture are constantly being requisited.

On our operation hours , we have extended from 8am-8pm daily ( Mon- Fri) instead of 9am - 6pm effective this year in March 2014. Our staff in guardhouse can reached via intercom from the apartments. They are equipped to assist guests in any way possible after office hours.

Please let us know on your next visit to KL and I will personally ensure to provide you the best apartment available then.

Thank you.

Warm and sincere regards

Irene Khan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur
Level 3 Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 5 January 2014

When we moved to Malaysia last year, we had a few weeks of temporary housing to look forward to before we moved into a permanent home. We move around quite a bit and travel with our dogs everywhere. We had been told that temporary housing with our dogs would be impossible in Malaysia, as it's a Muslim country. I did some research and found Sri Tiara and they allowed us to have our large dog with us. It was fantastic! It is an older property and the furniture is starting to look it, but our apartment was immaculate and the cleaning staff were amazing. Everyone was very friendly and there was a green space to walk the dog as well as some area outside the complex. Location was great right by Mid Valley mall so we were able to shop and buy food for cooking or takeaway. If you're looking for a shiny new property, don't come here, but if you have a family or dogs, this is a great stopping ground! The pool area was fabulous too!

  • Stayed October 2013, travelled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ibis R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Irene K, Manager at Sri Tiara by Far East Hospitality, responded to this review, 9 January 2014
Dear Valued Guests Mr & Mrs Ibis

Thank you for sharing with us how wonderful your last stay was at Sri Tiara Residences.
We are so happy that you find our apartments clean and pet friendly.

We look forward to welcoming you in the near future if you do come to Kuala Lumpur again.

Warm Regards

Irene Khan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 11 December 2013

Firstly thank you for the pleasant experience at sri tiara in dec last year for my family. Staff was friendly, place was clean an peaceful. We are returning again this saturday for a week stay with my family and aged parents this time for them to relax and enjoy what we had enjoyed at sri tiara. Looking forward to a pleasant stay again!

Sidenote: The last time we stayed the pipe in the toilet was leaking all the way, couldnt get them repaired. I am sure the management has done the maintenance promptly after we left :)

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hayatiyusoff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Irene K, Manager at Sri Tiara by Far East Hospitality, responded to this review, 9 January 2014
Dear Ms Hayati Yusof

We are so happy that you have had a wonderful and memorable stay with us last year and we really look forward to see you again. However as I looked through your profile in our system, you might have registered under your family or spouse name for arrivals.

We thank you for your feedback and look forward to welcoming you back soon.
Please do not hesitate to meet us up and we would like to ensure your stay is as wonderful as last year if not more.

Warm Regds

Irene Khan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cairo, Egypt
Level 4 Contributor
32 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 29 November 2013 via mobile

The location is absolutely perfect
1-It is walking distance from 2 big shopping malls
2- Near train & bus station
3- it takes only 20 min by taxi to get to KLCC.
The cost of stay is convenient compared to the hotel rates especially if you plan to stay more than a week in Malaysia

The service is average is average
Units cleaning service is twice a week
So you may experience some hygiene issues.
Laundry may be an issue that you need to look after.
Overall it is convenient for long business trips and longer family holidays.

Stayed November 2013, travelled on business
Helpful?
3 Thank Soliman0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Irene K, Manager at Sri Tiara by Far East Hospitality, responded to this review, 11 December 2013
Dear Mr Soliman

Warm Greetings from Sri Tiara Kuala Lumpur!

We thank you for your review on your recent stay with us.
We are glad that your stay has been a memorable one . We have taken note that our service did not meet up with your expectations and our team has been briefed on this.
We thank you for highlighting some areas for improvement like our cleaning services and laundry
services. It is through these comments that we can endeavour to see how we can make our place better to equip with their needs and requests.

On laundry services, our minimart at the lobby do offer laundry services and our apartments are also equipped with washing machines and dryers.

Once again do come back to KL and we will be happy to serve you again.

We take this opportunity to wish you a Very Merry Christmas and Happy New Year!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phoenix, Arizona
1 review
Reviewed 27 August 2013

I moved to Sri Tiara in 2007. When my team and I arrived the Management office generously took all of us (about 20 people) to dinner at Madam Kwan’s. I thought it was an impressive gesture of good will at the beginning of a new professional relationship. The management team made an effort to assist us in adjusting to the bundling and the local environment. Over the years, some of the office staff members have changed and some have remained with Far East Management. Every time that I have needed something repaired or replaced they have been efficient and accommodating. The housekeeping staff is kind and hardworking and they made sure my apartment was always tidy and would bring extra towels if I ever requested. Overall, I really liked my apartment, the view from the balcony was great, I liked the location (close to work, easy to get taxis, walk to Brickfields and Mid Valley). Irene, Raj and Affeny were always responsive to my questions and concerns. Thank you so much for a memorable stay during my six years in Malaysia!

  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tracy o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Irene K, Manager at Sri Tiara by Far East Hospitality, responded to this review, 17 September 2013
Dear Ms Tracy

Thank you so much for your review and we are glad that you have had a memorable and wonderful 6 year stay at Sri Tiara.

We do miss you and we continue to cherish you as our valued guest.

We look forward to welcome you back to KL if you do have future trips to Asia
may it be for holidays or business.

Warm Regards

Irene
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 August 2013

Well I was hoping that I had not made a big mistake when booking into the Sri Tiara Residences, after reading the bad comments. Firstly at AUD$100 per night for a 3 bedroom apartment, it was too good to be true. So when I checked into the room, I was quietly disappointed. The apartments are spacious, but in need of a good upgrade! The photos posted on the website is the apartment when it was new. The kitchen is rundown and the water comes out of rusty pipes. The towel racks were broken and the shower screen was old and grotty. If you take it for what it is, it is an affordable place to stay, but do not expect a 5 or even 4 star hotel. The building is over 20 years old, has not had a repaint or freshen up, the management and staff are caretakers and not international hoteliers. If you want a hotel, book elsewhere. But if you'd rather stay in a self-contained apartment than a backpackers hostel, this is the level. If I go away on holidays I like to be spoilt and have the luxuries of a 5 star hotel. So this place was not for me. However I bumped into a group of 6 British university students who had spent the last 2 weeks at the Sri Tiara Residences, and they loved it! So you decide.
To be awarded with a Certificate of Excellence by Tripadvisor for 2013, was not justified.
PS.And it was not conveniently located with ease to public transport

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Honestly2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Irene K, Manager at Sri Tiara by Far East Hospitality, responded to this review, 2 August 2013
Dear Valued Guests

Thank you for sharing with us on your recent stay at Sri Tiara Kuala Lumpur!

We are happy that you find our apartments spacious. We are in the midst getting approval
for an upgrade of the apartments.Works are planned monthly for our apartments for maintenance works and a care program.Our building is scheduled for a repaint of the building this year.

Once we have our upgraded apartments, rest assure you be the first to know so that we can look forward to invite you over to stay with us again in the near future.

We sincerely hope you will provide an opportunity to improve our services which have not met up with your expectations.

Once again thank you for your comments as it is through them we can improve.

Regards

Irene
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sri Tiara by Far East Hospitality

Property: Sri Tiara by Far East Hospitality
Address: 6 Jalan Taman Seputeh, Kuala Lumpur 58000, Malaysia
Phone Number:
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #8 of 264 Speciality Lodging in Kuala Lumpur
Price Range (Based on Average Rates): £
Hotel Class:4 star — Sri Tiara by Far East Hospitality 4*
Number of rooms: 149
Official Description (provided by the hotel):
The first serviced apartment of the group in Kuala Lumpur, Sri Tiara Residences sits on a hillside in the exclusive neighbourhood of Taman Seputeh, and offers easy access to Petaling Jaya, Kuala Lumpur city centre and the Mid Valley Mega Mall. The luxurious residence is set on one hectare of beautifully landscaped surroundings, and provides sanctuary away from the hustle and bustle of the city.All 150 beautifully designed two-and three-bedroom options of this apartment are carefully designed and fitted with spacious living and dining areas, a fully-equipped kitchen and modern conveniences such as complimentary wireless broadband access. Sri Tiara provides round-the-clock security, to provide you with peace of mind for your stay in our residence. ... more   less 
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Also Known As:
Sri Tiara Hotel Kuala Lumpur

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