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“Clean, convenient, Good value”

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Mandarin Court Hotel Kuala Lumpur
Ranked #175 of 349 Hotels in Kuala Lumpur
Reviewed 10 May 2014

I first received a room on the 14th floor that appeared to be a smoking room, so do request for a non-smoking room, if you desire. (I wish the reception staff had asked, though.) I was re-assigned to a room on the 15th floor very quickly. We discovered the sink was leaking. A call to the reception and five minutes later, someone was knocking on the door to have it fixed.

The room on the 15h floor didn't have the stale stench of cigarette smoke and was clean and I had a side view. The front view affords views of the KL Tower and Petronas tower.

It is a stone's throw away from the Majarajalela LRT station, which is about 3 stops from Bukit Bintang station. Right next to the station is Grid 9.

Grid 9 is highly rated here, so I popped in to have a look. While the rooms at Grid 9 are new, they are much smaller rooms, and not that much cheaper. The Mandarin Court Rooms have a bit more space for luggage etc without two people having to crawl over each other. However, the Queen room and the equivalent twin sized room will not accommodate a third bed.

Further value is created by the hotel's own carpark which is free for hotel guests. The second car costs RM3 per day. The validation process is a bit cumbersome, requiring validation at the reception desk, then the autopay machine.

A buffet breakfast is provided. Generally, nasi lemak, scrambled eggs, sausages, baked beans, fruit, cereal, juices are offered. However, I did not try the breakfast at all for the two days that I stayed there.

Petaling Street (Chinatown) is an easy 7 minute walk away. The only problem is you will have to make one crossing over an overhead bridge.

There are local street food options in the morning just to the right of the hotel past the red and white building. At night, there are restaurants on either side of the hotel. The Hokkien Noodles at the far end of the road (less than 5 minute walk) on the left of the hotel, past the two petrol stations, is worth a try. As is the Ikan Parang fish cake, which is excellent.

Wifi in the hotel worked well enough. There is basic cable TV with BBC news and a movie channel or so. During a thunderstorm, this was disconnected from time to time. There is room service, but I did not try this.

In the bathroom, a basic shampoo-conditioner, bath gel and bar soap are provided. No hand towels, though. Towels were white and not frayed. While fixtures weren't new, they were clean. Water drainage was fast, no pooling of water in the tub.

There is a small roof top pool that closes at 7pm, which doesn't make too much sense since hotel guests are generally are in hotels early in the morning and after 5pm at least, so that's when such facilities are needed. If there wasn't an ugly wall in the way, the view from the rooftop pool at night is quite nice with KL tower and the Twin Towers lit up.

Staff are polite, reasonably friendly, speak good English, competent.

I do have one complaint though. Every day, I had to have my keycard to the room re-magnetised. I always came back after a day and couldn't get back into my room. Furthermore, when you ask for a new key, they merely ask for the room number, but do not verify the guest's name. This, for me, is a serious security flaw. A few simple follow up questions would be a quick and easy fix and I hope the hotel will do this soon.

Room Tip: Ask for a non-smoking room if you are a non-smoker.
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  • Stayed: May 2014, travelled with family
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10  Thank worddict
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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17 - 23 of 59 reviews

Reviewed 23 February 2014 via mobile

We stayed 2 nights here and would highly recommend to friends whom want to come to kuala lumpur.

This hotel located strategically nearby China Town and Bukit Bintang, with affordable price to stay, the hotel staffs were nice too.

If you want me to point out one negative, i would say the room's air conditioning was too strong, but that can be turn off, and you'll enjoy your soundful sleep.

Stayed: February 2014, travelled with friends
1  Thank ChinchillaC111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 November 2013

overall the service was very very good. The Manager gone out from the Hotel to get us a cab. Front desk service was excellent! Room was a bit old and not that clean. The maid staff on the floor rude and cant even speak proper english. Management has to send maid staff for proper training include customer service. Wearing a kind of "slipper jepun" and entering my room. A budget place even mantained very well. Hope can see some changes in future. Stayed with my partner who having a seminar at Dewan Bahasa.

Room Tip: owesome front view
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  • Stayed: November 2013, travelled as a couple
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1  Thank ChanKumaran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 November 2013

This hotel has very good location (near monorail station, Seven Eleven store,...) Old fashioned but still clean. Every staff is very friendly and helpful. You can ask the housekeeper for cheaper laundry service behind the gas station and ask them for things like toothbrush, sewing-kit,... . My room on 9th floor has amazing view outside.
Some failures: the wifi could not reach in our room (same situation on 8th floor),poor restaurant but I prefer to explore the food outside, water gets clogged in wash-basin,

  • Stayed: November 2013, travelled on business
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2  Thank Ruby T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 October 2013

check in there last week, wedding function nearby the hotel.quick check in.merely 5 minutes by interesting guy, he writing upside down.room clean.but old fashioned...value for money.near monorail which recommended if you going to mall like times square, pavillion and klcc compared driving or taxi.

Room Tip: front view with excellent view of twin tower.
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  • Stayed: October 2013, travelled with family
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2  Thank markyweb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 October 2013

I have stayed in this hotel with my friends recently and I was pleasantly surprised. The hotel was very clean and comfortable and the staff were very helpful and friendly. They were kind enough to show me the directions and alternative ways to my destinations with much patience.
The hotel was also in a good location, close to the Monorail station and that makes it easier for me to go shopping at Times Square and Bukit bintang. Besides, getting a taxi there is so convenient.

My only slight criticism was there were little variety of food for breakfast. Please do not have high expectations towards the decorations of the room and furniture there.Hey, what do you expect from a budget hotel like this, its fine by me!

Overall its a wise choice to stay here for the amount of budget i have.I will definitely come back again to this hotel!

  • Stayed: September 2013, travelled with friends
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3  Thank Jasmine L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 September 2013

Neat and clean and free from noise and disturbance. Located at good place.The room and bedding were good as in clean and comfortable.Breakfast was ample and a variety, too. All shift Managers and hotel staff on duty were very helpful and kind. Its near the Maharajalela Monorail Station ( about 200m). Walking distance to Chinatown...Nice place to relax. walking distance to China Town and central market.. Near to monorail and 1 stop away from Bukit Bintang area. Easy access to KL Sentral. Staffs are very polite and ready for assistance all the time.

  • Stayed: September 2013, travelled on business
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2  Thank zainabedi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mandarin Court Hotel Kuala Lumpur

Address: Mandarin Court Hotel Kuala Lumpur 55 Jalan Maharajalela, Kuala Lumpur 50150, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #175 of 349 Hotels in Kuala Lumpur
Price Range: £22 - £30 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mandarin Court Hotel Kuala Lumpur 3*
Number of rooms: 240
Official Description (provided by the hotel):
Located very near to Monorail Station(Maharajalela), Stadium Merdeka and China Town,Mandarin Court Hotel has a wonderful view of Kuala Lumpur City and breath taking rooftop swimming pool. Each accommodation come with the bathtub, Breakfast, Complimentary sheltered parking and WiFi connection.We are eagerly waiting to serve you at our level best. Welcome to Malaysia as 2014 is our Visit Malaysia Year. ... more   less 
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