I first received a room on the 14th floor that appeared to be a smoking room, so do request for a non-smoking room, if you desire. (I wish the reception staff had asked, though.) I was re-assigned to a room on the 15th floor very quickly. We discovered the sink was leaking. A call to the reception and five minutes later, someone was knocking on the door to have it fixed.
The room on the 15h floor didn't have the stale stench of cigarette smoke and was clean and I had a side view. The front view affords views of the KL Tower and Petronas tower.
It is a stone's throw away from the Majarajalela LRT station, which is about 3 stops from Bukit Bintang station. Right next to the station is Grid 9.
Grid 9 is highly rated here, so I popped in to have a look. While the rooms at Grid 9 are new, they are much smaller rooms, and not that much cheaper. The Mandarin Court Rooms have a bit more space for luggage etc without two people having to crawl over each other. However, the Queen room and the equivalent twin sized room will not accommodate a third bed.
Further value is created by the hotel's own carpark which is free for hotel guests. The second car costs RM3 per day. The validation process is a bit cumbersome, requiring validation at the reception desk, then the autopay machine.
A buffet breakfast is provided. Generally, nasi lemak, scrambled eggs, sausages, baked beans, fruit, cereal, juices are offered. However, I did not try the breakfast at all for the two days that I stayed there.
Petaling Street (Chinatown) is an easy 7 minute walk away. The only problem is you will have to make one crossing over an overhead bridge.
There are local street food options in the morning just to the right of the hotel past the red and white building. At night, there are restaurants on either side of the hotel. The Hokkien Noodles at the far end of the road (less than 5 minute walk) on the left of the hotel, past the two petrol stations, is worth a try. As is the Ikan Parang fish cake, which is excellent.
Wifi in the hotel worked well enough. There is basic cable TV with BBC news and a movie channel or so. During a thunderstorm, this was disconnected from time to time. There is room service, but I did not try this.
In the bathroom, a basic shampoo-conditioner, bath gel and bar soap are provided. No hand towels, though. Towels were white and not frayed. While fixtures weren't new, they were clean. Water drainage was fast, no pooling of water in the tub.
There is a small roof top pool that closes at 7pm, which doesn't make too much sense since hotel guests are generally are in hotels early in the morning and after 5pm at least, so that's when such facilities are needed. If there wasn't an ugly wall in the way, the view from the rooftop pool at night is quite nice with KL tower and the Twin Towers lit up.
Staff are polite, reasonably friendly, speak good English, competent.
I do have one complaint though. Every day, I had to have my keycard to the room re-magnetised. I always came back after a day and couldn't get back into my room. Furthermore, when you ask for a new key, they merely ask for the room number, but do not verify the guest's name. This, for me, is a serious security flaw. A few simple follow up questions would be a quick and easy fix and I hope the hotel will do this soon.
- Official Description (provided by the hotel):
- Located very near to Monorail Station(Maharajalela), Stadium Merdeka and China Town,Mandarin Court Hotel has a wonderful view of Kuala Lumpur City and breath taking rooftop swimming pool. Each accommodation come with the bathtub, Breakfast, Complimentary sheltered parking and WiFi connection.We are eagerly waiting to serve you at our level best. Welcome to Malaysia as 2014 is our Visit Malaysia Year. ... more less
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