I REALLY wanted to rate this hotel higher, but for several glaringly bad points, I just can't.
The hotel has a great location in KL, and once you step off the street into its walled gardens, you're instantly impressed, especially for the price! Just walking into the garden you instantly feel a tranquility from the street, even though it's less than a meter away.
The courtyard is decorated like a Buddhist garden, with lots of statues and friezes on the walls. It's nice. Everything looks clean and the entrance way up to reception is pleasant; but this is where it starts to go awry...
Firstly I was early to check in by 3 hours. Initially I was told that I couldn't check in, and it wasn't until I pushed and asked for a room that the receptionist said one was available (at an extra RM30). I was given the key and room number, but no instructions on how to get there, or how to connect to the hotel WiFi, so after hunting for my room, I had to go back to reception so someone could show me where it was. I stay in a lot of hotels, and have a pretty canny understanding of how hotel room numbers work, but this place baffled me!
I got into the room and pretty much went straight to sleep; the excessive beers with my boss on Changkat the night before were really starting to kick in, and my brain felt 3 sizes too big for my skull... I woke up around 2pm and could not get back to sleep - the curtain across the window was thinner than wet tissue and the sun was blinding (bear in mind my hangover was also kicking up a gear to DEFCON2). This is when I noticed that the communal area was right outside my window! Some guy is sitting there smoking, and I can see him clear as day through the tissue curtain! Likewise, I'm sure he could see me too, so I was glad I'd got under the covers. I'm sure it's mandatory these days for every hotel to have the kind of blackout curtains which could survive the blast from a nuclear blast, no...?
Stealthily, I retrieved my underwear from the floor and popped them on, covering my modesty, then started to organise my life.
Storage space is a little basic, so if you've got anything more than a pair of shorts, 3 x t-shirts and some flip flops, you'll be left with a room looking like a Chinese laundry. Fortunately, I'm a bloke, and can fit 10 days worth of clothes into a messenger bag for a holiday away with the misses, so this wasn't too much of a problem. But be warned: if you're a traveler passing through with your life on your back, or my misses, who usually packs enough garments for a weekend break to clothe a reasonably sized African nation for a month, you're going to struggle.
The rooms are very clean - certainly no problems there - and more importantly, the shower is modern and comes out in a proper jet!
I'm not sure if this is a problem for all the rooms, or just mine, but the walls were very thin, so I could hear a mouse fart across the street. This became a problem later that night when I tried to sleep, as people were retiring for the evening and there was a steady procession of passersby that evening (probably trying to sneak a peek through my tissue paper curtains...).
Like I said before, the hotel has a great location, and when I got peckish around 11pm, it was a 2 minute stroll up the road to the Nagasari restaurant who serve up an awesome masala dosa and chicken tikka. By this time, my hangover had reduced itself to bearable levels, so I popped over to Pisco across the road to see some pals and have a quick beer before bed. BIG MISTAKE - I hung around too long with my pals, and it wasn't long before they were kicking us out at 2am, having worked on the hangover that I'm now coping with <insert sympathy here>.
I got back to the hotel and got into bed, making sure there were no peeping toms outside my window. I drifted off into a nice sleep - the beds and pillows are comfy - and I was just starting to have a nice dream about what I was going to have for breakfast the next morning, when all of a sudden - I WAS STRUCK BY NIGHT SUN!!
I'm not exaggerating... The light that I was bathed in was enough to warrant factor 50 sun block, and I worry for my eyelids today which I believe may start peeling later.
Turns out there was a power cut to several of the rooms, and the night sun that was giving me the wonderful tan at 3:30am was the emergency escape lights. I'm not entirely sure who thought it would be a good idea to blind the patrons of the hotel in an emergency, but they clearly didn't go to MIT.
I wrapped a towel around my waist and went outside to investigate. To be honest, I'm not too sure why I bothered with the towel, as I'm pretty sure half of KL had already seen my bare backside through the tissue curtains already... Upon entering the courtyard I met some guys running around who informed there was a power cut, but had no idea how long it would take to fix. Even though I had a little whine and a moan, no one offered me any form of compensation, like maybe a late checkout...?
Long story short, the power was fixed around 4:15am and the night sun was extinguished. My alarm went off for work at 7:30am, but I emailed the boss, citing irreparable 3rd degree burns to my retinas to bag myself the morning off, and went back to sleep. Touch.
This could be a great little hotel, but there were just a few things that annoyed me. Once these are addressed, I would stay here again.