Impressive entrance and restaurant areas with water features and lots of plants, high ceilings and gleaming floor tiles. Rooms are very spacious with big bathrooms (separate shower and toilet which was great!) and huge lounge area off the bedroom which we hadn't expected but appreciated. Bathroom could have been a bit cleaner (a hair in the basin when we arrived!). Beds were comfortable. The service was less good and although staff were polite, it just lacked the edge. We waited ages for a drink on two separate occasions and actually left the pool bar area (having sat down at a table hoping for a drink) as the bar tender was too busy on his mobile phone to even notice we were there even though there was no-one else at all in the bar area. The pool itself was clean (lots of towels available) and a nice area except they were doing some kind of renovations so it was very noisy which was a pity as we were hoping to relax in deck chairs after a long flight. We tried the buffet breakfast one morning, which was not very good so we didn't eat in the hotel again (eg. omelettes made with very tired looking, uninspiring fillings). To be fair, there was a reasonable amount of choice but nothing we ate tasted that good. Easy to get a taxi from the hotel as there were always a few waiting. Reasonable value overall.
- Official Description (provided by the hotel):
- Royale Chulan Kuala Lumpur incorporates contemporary services and facilities and features Malaysia's unique architecture. Guests have the opportunity to relax in one of the 402 rooms and suites or in any of the well-appointed serviced apartments and studio apartments. ... more less
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- Also Known As:
- The Royale Chulan Kuala Lumpur Hotel Kuala Lumpur