I stayed in GTower hotel for a 2 day business trip to KL. The hotel is clearly positioned towards business travellers, so I was expecting a hassle-free stay. On the plus side, the hotel does have a nice outdoor infinity pool on the same floor as check-in, with views of the twin towers. The rooms are comfortable and spacious.
However, there were lots of small details that were not done right. Everytime you wanted to use the wireless connection, you had to re login, which on an iphone / ipad is a real pain; reception and IT dept were not interested in resolving it; check-in and check out were long and cumbersome; slippers were "out of stock", which was inconvenient for tramping through the corridors to the pool; and instead of having HBO or any movie channels, they only had paid-for movies, which I thought was really cheap.
- Official Description (provided by the hotel):
- Tranquility made possible, even in the heart of a busy city like Kuala Lumpur. At GTower Hotel, we care fo the smiles you get, to the pillows you lay your head on, to the green technology we use, bringing you the satisfaction and comfort you deserve. Let our serene ambiance and wholesome services take you on a ride, to a new level of hotel-stay experience. ... more less
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