We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Amazing city, amazing people, excellent hotel!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 14 more sites!
PARKROYAL Serviced Suites Kuala Lumpur
Ranked #18 of 346 Hotels in Kuala Lumpur
London
Level 4 Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Amazing city, amazing people, excellent hotel!”
Reviewed 23 July 2014 via mobile

This is our first (of many hopefully!) review on tripadvisor.

Went for our honeymoon from the 12th to the 20th of february.

Our room was on the 28th floor with mesmerising views of the city; we got the KL tower (minara) but not the petronas.

The room was clean and spacious, same with the bathroom.
We both liked the decor, the room felt welcoming and clean (the missus is very particular about hygiene!)

Staff were always helpful and just as welcoming as the room, even the room attendant/cleaner was super courteous.
Lots of complaints about cabs before our trip - cab stand right outside the hotel, the doormen were really courteous and made you feel like special guests and the cab drivers were good too.

Before we went on our trip we saw quite a few reviews complaining about the breakfast - we thoroughly enjoyed it! Sometimes we would miss having lunch outside because we stuffed ourselves at brekky!

Location is perfect, bang in the middle of everything.

What more can we say? We would highly recommend parkroyal serviced suites on jalan nagasari, we're hoping to come back to malaysia for our anniversary, will go to langkawi but definitely will spend a few days in KL before heading back to good old blighty!
So if management get to see this can we have our same room please!!

The missus said it best.. Other hotels will have a lot to live up to because parkroyal serviced suites is the standard for us now!

Thank you very much parkroyal serviced suites, hope to see you soon...

Stayed February 2014
Helpful?
1 Thank OrganyzedKaos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teekay1021, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review, 23 July 2014
Dear Valued Guest,


Thank you very much for taking time to write on Tripadvisor. We truly appreciate your wonderful feedback made on our location, product and most important our services.

We are glad to learn that the overall product & services had met your expectation. We shall strive further in continuing to improve the staying experience of our guests.

Thank you very much for providing us this valuable feedback. We highly appreciate your support. We shall look forward to welcoming you back again soon.


Warmest regards,
Teekay Goh - Acting General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,934 reviews from our community

Traveller rating
    1,210
    563
    107
    32
    22
See reviews for
719
594
102
187
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (391)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
airdrie
Level 4 Contributor
44 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 22 July 2014

Spent four days here as part of a longer trip to Malaysia. Very spacious and comfortable two-bed apartment, with lots of room for three adults and very well equipped. Loved the roof-top pool with its views of the Petronas Towers, nice furniture and plenty of towels. Great free wi-fi too. Lots and lots of places to eat and drink only a short walk away - both traditional (including Jalan Alor) and Western - and handy for access to the monorail, although we walked to the Towers and to the Pavilion and Berjaya Times Square shopping centres. Staff were very helpful but would echo the comment maybe about a slightly wider selection at breakfast (could be as it is apartments and not a hotel as such?). Overall, though, a great stay!

  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
2 Thank legionnaire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teekay1021, Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review, 23 July 2014
Dear Valued Customer,


Greetings from Hot & Sunny Kuala Lumpur!

Thank so much for choosing PARKROYAL Serviced Suites Kuala Lumpur as your preferred family vacation home.

We are delighted to have you and your family staying with us and most importantly we have met your expectation in our service delivery.

I have also taken note on your comments about " wider selection in our continental breakfast," in fact, we are already reviewing a new menu with our chef and should be implementing it before the last quarter of the year. I appreciate your comments for our improvement.

Once again, thank you so much for staying with us and taking time writing such a beautiful feedback in TripAdvisor.

We look forward welcoming you and your family again in your next visit to Kuala Lumpur.


Yours sincerely,
Teekay Goh - Acting General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 July 2014

We stayed for 2 nights in a 2 brm apartment with 2 ad and 2ch (12&8).
Great location and esp loved the views from the rooftop pool!
Staff were incredibly friendly and attentive.
We will definitely be back!

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Pan Pacific Hotels Group

Helpful?
1 Thank Lisap1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teekay1021, Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review, 23 July 2014
Dear Valued Guest,


We are delighted to be your preferred accommodation in Kuala Lumpur. Thank you for spending some time to write your experience at our hotel in TripAdvisor.

We deeply value your relationship with our property and are committed to providing you and your family with the highest level of service simply because our guests deserve the very best.

Once again, thank you for sharing your experience with us. If you have any other comments or suggestions, please feel free to contact us.


Yours sincerely,
Teekay Goh - Acting General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 July 2014

Highly recommend to families. We travelled with 2 children aged 12yrs & 9yrs and the 2 bedroom suite was spacious, luxurious with big comfy beds. The staff were very professional, friendly & helpful. Both pools were fantastic for the kids and adults alike. Great location. We stayed on a stopover from Europe on our way home but would like to stay again for a longer period next time.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Pan Pacific Hotels Group

Helpful?
1 Thank Julie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teekay1021, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review, 23 July 2014
Dear Valued Customer,


Thank you for selecting PARKROYAL Serviced Suites as your family vacation home during your recent visit to Kuala Lumpur.

We are glad that you and your family had a memorable experiences and our team were able to meet up to your expectation. I am sure they will be very happy and motivated to see your comments in TripAdvisor.

Once again, thank you staying at the PARKROYAL Serviced Suites Kuala Lumpur. The Team and I look forward to welcoming you and your family soon.


Yours sincerely,
Teekay Goh - Acting General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level 6 Contributor
220 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 20 July 2014

We contacted the hotel prior to landing in Kuala Lumpur and requested for a room with a good view and we were given a room with a view of the Twin Towers (25th floor). We booked a 1 bedroom suite and it was great. The hotel amenities are in great shape and we had a comfortable stay.

The breakfast Buffet can be a bit better as there are not many options for vegetarians and the seating area is a bit crowded.

Its located about a km away from Raja Chulan station.

Room Tip: Take a higher floor. We stayed in room 2506 and it had Twin Tower view.
See more room tips
  • Stayed July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank travellerajat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teekay1021, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review, 22 July 2014
Dear Valued Customer,


Greetings from hot & sunny Kuala Lumpur!

Thank you for choosing PARKROYAL Serviced Suites as your preferred accommodation during your recent visit to Kuala Lumpur.

We are so glad that you and your partner have an memorable experience with us. Your positive feedback will further enhance our team's spirit and motivation. I have also personally taken note on your comments about our continental breakfast and will speak with the relevant party involved.

Once again, thank you so much. We look forward welcoming you and your partner again in near future!


Yours sincerely,
Teekay Goh - Acting General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Victoria, Australia
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 18 July 2014

Rooms were spacious, we had one bedroom apartment, full kitchen, very well appointed, king size bed. Staff were exceptional, nothing was too much trouble. Breakfast was included which had lots of choice. We arrived early in the morning and they directed us to their lounge area and the room was ready at 11.ooam instead of 2pm.
On the day of departure we could use pool and shower and the hotels facilities as we did not leave until 5.30pm. We would highly recommend

Room Tip: One bedroom apartments were very spacious.
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
2 Thank Julie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teekay1021, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review, 22 July 2014
Dear Lovely Guest,


Thank you so much for choosing PARKROYAL Serviced Suites during your recent visit to Kuala Lumpur.

It was with great pleasure having you with us. We are so happy that you have enjoyed your stay and left us such a wonderful comments in TripAdvisor. Our team will be overwhelm when I share it with them.

Once again, thank you staying at the PARKROYAL Serviced Suites Kuala Lumpur. We look forward to welcome you and your partner again soon.


Yours sincerely,
Teekay Goh - Acting General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 July 2014

This hotel is good for long business trip stay as the rooms are big with kitchen facitlites and even for Leisure stay. Very near to shopping malls, restaurents and also pubs to chill and have a beer. Staffs are friendly and courteous.

  • Stayed June 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ganesan V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teekay1021, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review, 22 July 2014
Dear Sir,


Greetings from PARKROYAL Serviced Suites Kuala Lumpur!

Thank you so much for staying with us recently during your business trip to Kuala Lumpur.

We are delighted to received your positive comments and hope you will stay with us again during your next business/leisure trip to Kuala Lumpur.

Once again, thank you very much! We look forward welcoming you again soon.


Yours sincerely,
Teekay Goh - Acting General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Kuala Lumpur hotels
0.5 mi away
Traders Hotel, Kuala Lumpur
Traders Hotel, Kuala Lumpur
#9 of 346 in Kuala Lumpur
9,808 reviews
0.3 mi away
Lanson Place Bukit Ceylon Serviced Residences
0.4 mi away
PARKROYAL Kuala Lumpur
PARKROYAL Kuala Lumpur
#35 of 346 in Kuala Lumpur
3,345 reviews
Show Prices
Show Prices
Show Prices
1.4 mi away
The Majestic Hotel Kuala Lumpur
0.3 mi away
Fraser Place Kuala Lumpur
Fraser Place Kuala Lumpur
#23 of 346 in Kuala Lumpur
1,740 reviews
4.1 mi away
Capri by Fraser, Kuala Lumpur / Malaysia
Show Prices
Show Prices
Show Prices

Been to PARKROYAL Serviced Suites Kuala Lumpur? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about PARKROYAL Serviced Suites Kuala Lumpur

Property: PARKROYAL Serviced Suites Kuala Lumpur
Address: No. 1, Jalan Nagasari | off Jalan Raja Chulan, Kuala Lumpur 50200, Malaysia
Phone Number:
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Family Hotel in Kuala Lumpur
#6 Business Hotel in Kuala Lumpur
#7 Romantic Hotel in Kuala Lumpur
#18 Luxury Hotel in Kuala Lumpur
Price Range (Based on Average Rates): £
Hotel Class:5 star — PARKROYAL Serviced Suites Kuala Lumpur 5*
Number of rooms: 287
Official Description (provided by the hotel):
PARKROYAL Serviced Suites Kuala Lumpur is perfectly located in the heart of the city centre, adjacent to the famous Jalan Alor and Bukit Bintang, and within walking distance to the city's main business, retail and entertainment districts. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Pan Pacific Hotels Group, Expedia, Booking.com, Agoda, Hotels.com, TripOnline SA, Ebookers, HotelQuickly, Evoline ltd, getaroom.com and Cancelon so you can book your PARKROYAL Serviced Suites Kuala Lumpur reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Parkroyal Serviced Suites Kuala Lumpur Hotel Kuala Lumpur

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing