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“Dianne and Terry, Melbourne”

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PARKROYAL Serviced Suites Kuala Lumpur
Ranked #19 of 347 Hotels in Kuala Lumpur
Reviewed 29 July 2014

Accomadation here is excellent - better than we anticipated. Close to transport and shopping.
The staff were extremely nice and very helpful.
Breakfast very nice - plenty to eat. I would absolutely stay here again and recommend to all.

  • Stayed: July 2014, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Pan Pacific Hotels Group
1  Thank Dianne T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teekay1021, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this reviewResponded 30 July 2014

Dear Diane and Terry,


It is wonderful to received such a wonderful comments from you. On behalf of the team, we would like to "Thank You" for the lovely feedback and "Thank You" for staying at the PARKROYAL Serviced Suites Kuala Lumpur.

We are very delighted to have you with us and took us with great pleasure serving you.

We look forward to serving you again soon.


Yours sincerely,
Teekay Goh - Acting General Manager

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1,114 - 1,120 of 1,992 reviews

Reviewed 28 July 2014

Number of Travellers: 3 adults
Length of Stay 7 nights
Park Royal Suites were amazing! The studio was big enough for us not to feel cramped, all facilities were modern. kitchen was great - we were able to fill our fridge with drinks and fruits we bought locally. There is also a microwave in the kitchen. It had all the perks of a hotel, with a homely feel. Complimentary juice in the afternoons, library, and games lounge. Breakfast: I must admit the range is not as big as other hotels I have stayed at, but I felt it was sufficient. It would have been great to get a range of different flavoured individual yogurt pots (they only had one flavour). They had an egg station, pastries, toast, fruits, salad and an array of hot foods available.

Facilities: Business centre and free room wifi were excellent. We couldn't complain with two pools (rooftop & level 1). Gym was fantastic - adequate for a workout. There are a few shuttle service (drop offs only) available to different locations on certain days :- Bejaya times square, Chinatown, Central Market. Pavilion Mall. KLCC Shopping Centre. On the Sunday they have a shuttle service to the Mega mall.

Location: was fantastic. Just a stone throw away from all the bars and clubs. It is also a 5 min walk away from Jalan Alor (hawker food) atmosphere and food are pretty good - we ate here most nights. Monorail Raja Chulan is about 5 min walk away and the free shuttle bus isn't too far away either. Pavilion shopping mall is only 10-5min walk, the food court (food republic) is worth a visit too. There are a few other shopping malls in the area only 10min walk away - Lot 10, BB Plaza, Low Yat Plaza.

Staff were all friendly and always happy to help.
we'd go back to the Park Royal Suites!

  • Stayed: July 2014, travelled with friends
    • Value
    • Sleep Quality
    • Service
1  Thank Pinkerton2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teekay1021, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this reviewResponded 30 July 2014

Dear Valued Guest,


Thank you so much for staying at the PARKROYAL Serviced Suites Kuala Lumpur during your recent family vacation to Kuala Lumpur.

We are delighted that you and your family had a memorable experiences with us and connected to the local sight and sound. Your in-depth write up about our product, service and location is fantastic, truly a frequent traveller.

We thank you and your family again for visiting Kuala Lumpur and PARKROYAL Serviced Suites Kuala Lumpur. Hope to see you and your family real soon!


Yours sincerely,
Teekay Goh - Acting General Manager

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Reviewed 27 July 2014 via mobile

Stayed for 3 nights and it was perfect. Having 2 bedrooms with two teenage children was just what we needed. Great location, excellent, helpful staff. Beautiful modern rooms and enough space for everybody. Also very helpful having a washer/dryer.

Stayed: July 2014, travelled with family
2  Thank Mitchell_Mob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teekay1021, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this reviewResponded 30 July 2014

Dear Mitchell,


Thank you so much for choosing PARKROYAL Serviced Suites Kuala Lumpur as your family vacation home.

We are delighted that you and your family had a great time in Kuala Lumpur and a wonderful collection of memories staying at the Serviced Suites.

Once again, thank you very much. We look forward looking forward to welcome you and your family again in near future.


Yours sincerely,
Teekay Goh - Acting General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 July 2014

I can say that everything is convenient except the poor breakfast, spacious studios with comfortable beds,and the kitchen is properly equipped.
the location is very good it is about 7 min to Pavilion mall

  • Stayed: October 2013, travelled as a couple
    • Sleep Quality
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1  Thank Mohd_muneer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teekay1021, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this reviewResponded 30 July 2014

Dear Valued Guest,


Thank you so much for staying at the PARKROYAL Serviced Suites Kuala Lumpur during your recent visit.

I have taken note on your feedback and expectation about our Continental Breakfast and will speaks to our Chef about it. Thank you for highlighting to me.

Other than that, we are glad that you and your partner had a wonderful time in Malaysia and we look forward to welcoming you and your partner again in near future.


Yours sincerely,
Teekay Goh - Acting General Manager

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Reviewed 25 July 2014

Stayed three nights in a 2 bedroom apartment. Modern and well equipped units in excellent shape. Price very reasonable considering the size of the unit and the amenities. First night experienced leaking in one of the toilet ceilings. Brought to attention of front desk who quickly relocated us to identical unit on top floor. Close to Petronas Towers, and shopping malls via enclosed walkways. Killer views from upper floor units, and from the pool area. Good breakfast buffet with egg station.

  • Stayed: July 2014, travelled with family
    • Location
    • Rooms
    • Service
2  Thank HolaCiao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teekay1021, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this reviewResponded 30 July 2014

Dear Valued Guest,


Thank you so much for choosing PARKROYAL Serviced Suites as your preferred family vacation home during your recent trip to Kuala Lumpur.

We are very happy that you and your family had a great and wonderful experience with us. My team were excited to hear about your great comments in TripAdvisor... Thank you!

We look forward to welcoming you and your family again in the near future.


Yours sincerely,
Teekay Goh - Acting General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 July 2014

Ideal for a family if you want separate rooms for sleeping and with the option of self contained, if you want to feed the kids at the suite. It was clean and nicely decorated and conveniently located in Bukit Bintang. We found great options for eating nearby and great shopping within walking distance. The gym was small but well equipped and there were two pools, though we only visited the skypool. This pool was nice but unfortunately there was no cocktail bar! I would definitely recommend to other families.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Pan Pacific Hotels Group
Thank Lucy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teekay1021, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this reviewResponded 30 July 2014

Dear Valued Customer,


Greetings from Hot & Sunny Kuala Lumpur!

Thank you so much for selecting PARKROYAL Serviced Suites Kuala Lumpur as your preferred home-away-from-home!

Nothing is more important than to make our guest feel at home. My team and I are extremely delighted that we have met your expectation.

Once again, thank you so much for staying with us and taking time writing such a beautiful feedback in TripAdvisor.

We look forward welcoming you and your family again in your next visit to Kuala Lumpur.


Yours sincerely,
Teekay Goh - Acting General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 July 2014

Stayed for 7 nights in a 3 bedroom suite with a laundry room as well! Plenty of space for 2 adults and 3 boys (13, 10 and 7) to kick back at the end of each busy day. Fantastic location, just far enough away from Bukit Bintang, to be away from the hustle and bustle, but close enough for easy access!
Enjoyed the food from the local restaurants across from the hotel, with Jalan Alor "food street" within easy walking distance as well!
All major tourist attractions were close by and the hotel staff were able to point you in the right direction if needed.
Hotel staff were very friendly and polite, which made us feel welcome at all times.
Breakfast was more than adequate, my boys loved the "egg station"! Not sure what people expect for breakfast, judging by some of the comments posted? Only minor improvement I would suggest, is for the food to be kept warmer in the baine maries!
Would definitely stay here again when we next visit KL!!!

  • Stayed: July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank WoodyLou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teekay1021, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this reviewResponded 30 July 2014

Dear Valued Customer,


Thank you very much staying at the PARKROYAL Serviced Suites Kuala Lumpur during your recent family vacation.

Nothing is more important than to make our guest feel at home. My team and I are extremely delighted that we have met your expectation.

Once again, thank you so much for staying with us and taking time writing such a beautiful feedback in TripAdvisor.

We look forward welcoming you and your family again in your next visit to Kuala Lumpur.


Yours sincerely,
Teekay Goh - Acting General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about PARKROYAL Serviced Suites Kuala Lumpur

Address: No. 1, Jalan Nagasari | off Jalan Raja Chulan, Kuala Lumpur 50200, Malaysia
Phone Number:
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Family Hotel in Kuala Lumpur
#6 Business Hotel in Kuala Lumpur
#7 Romantic Hotel in Kuala Lumpur
#18 Luxury Hotel in Kuala Lumpur
Price Range: £61 - £118 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — PARKROYAL Serviced Suites Kuala Lumpur 5*
Number of rooms: 287
Official Description (provided by the hotel):
PARKROYAL Serviced Suites Kuala Lumpur is perfectly located in the heart of the city centre, adjacent to the famous Jalan Alor and Bukit Bintang, and within walking distance to the city's main business, retail and entertainment districts. ... more   less 
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Also Known As:
Parkroyal Serviced Suites Kuala Lumpur Hotel Kuala Lumpur

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