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“nice & worth, Thanks Sentral Pudu”
4 of 5 bubbles Review of Hotel Sentral Pudu

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Hotel Sentral Pudu
Ranked #123 of 340 Hotels in Kuala Lumpur
Galle, Sri Lanka
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“nice & worth, Thanks Sentral Pudu”
4 of 5 bubbles Reviewed 3 June 2012

We were at SP from 28th to 31st at 1105 & 1110. It was a nice pleasent experience. Rooms are cozy & comfortable, breakfast is good and staff are helpful esp the front desk & bell boys.
BUT It will be good if someone can teach restuarant staff to smile and greet the customers without having usual Malaysian frowning & non friendly, non smiling faces.
but don't go for the trip organizing desk and don't get the hotel staff to arrange cabs for you.

all in all the hotel is good and worth staying

Room Tip: get a room from an upper floor so you can have a better view
See more room tips
  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank anushaasan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Hotel Sentral Pudu, responded to this review, 2 July 2012
Dear Sir / Madam,

Greetings from Hotel Sentral!

Thank you so much for taking time to share your experiences with other Tripadvisor visitor about your recent stay with us.

I am delighted to know that you enjoyed the location and you enjoyed your stayed with us at Hotel Sentral.

Besides, thank you for pointing to us the issue in regards the unfriendly staffs. We had addressed the issue and hopefully on your next visit, you’ll be able to notice the positive improvements.

We await your return as our esteemed guest on your next trip.

Thank you and best regards.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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437 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (89)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Vietnamese first
  • Any
English first
Bengaluru, India
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 11 May 2012

I stayed with my family on return from genting highlands. This place is very decent and the staff is responsive. They have a lavish spread of breakfast and the resturant is very good. This place is close to Bukit Bintang the shopping centre. We had problems locating the place as there is another hotel by this name and also they have a monorail station by this name called "Pudu Sentral". I suggest avoid "china town" for shopping. It is full of crooks and very cheap people. We had a bad experience here. They sell all fake stuff and charge you a BOMB!

  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank raya1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managerpudu, General Manager at Hotel Sentral Pudu, responded to this review, 31 May 2012
Dear Sir / Madam,

Greetings from Hotel Sentral!

Thank you so much for taking time to share your experiences with other Tripadvisor visitor about your recent stay with us.

I am delighted to know that you enjoyed the location and you enjoyed your stayed with us at Hotel Sentral.

We await your return as our esteemed guest on your next trip.

Thank you and best regards.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Murcia, Spain
Level Contributor
44 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 26 April 2012

The hotel is well situated and not so far away from the city centre by foot. The slight drawback is that there is considerable raod works and construction in the vicinity but this does not distract from the hotel.
The room was spacious, clean and tidy and was more than expected.
The reception staff were brilliant, they were so informative about places to go and see and not like other hotels they negotiated a correct price with the local taxis.
Keep up the good work and I would return there again.

  • Stayed February 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank kevspain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managerpudu, General Manager at Hotel Sentral Pudu, responded to this review, 27 April 2012
Dear Sir / Madam,

Greetings from Hotel Sentral!

Thank you so much for taking time to share your experiences with other Tripadvisor visitor about your recent stay with us.

I am delighted to know that you enjoyed your stayed with us at Hotel Sentral. It is also a great pleasure to receive such a wonderful compliments and I will definitely share to all my colleague and staff.

We await your return as our esteemed guest on your next trip.

Thank you and best regards,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Surabaya, Indonesia
Level Contributor
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 14 April 2012

I stayed here on February 2 - 5 for 3 nights. And all I could say is, THIS HOTEL IS AWESOME!
HIGHLY RECOMMENDED AND WORTH EVERY PENNY YOU PAID FOR IT.

Pro: At first I wasn't so sure about this hotel when I first looked at the building from afar, but after I entered the hotel I was astonished. The interior was amazing and cozy, the internet was VERY speedy, the front desk was unbelievably friendly, the security guard helped me to look for a cab and even negotiated for me to get the best price.

The lifts have opposite-mirrors accent, it was kind of interesting. In the hallway, the lightnings were neat and soft yet bright, every single detail was modern and really homey and luxury. I can't even believe this was actually a 3 stars hotel and the rate is so reasonable!

First impression just right after I entered my room? INCREDIBLE! Very clean, very bright, very pleasant temperature, very modern, very good. I love the concept that the bathroom was using the tempered glass so it gave a modern feel to the bathroom, and the air circulation of the bathroom was really good so the bathroom was completely odourless. The shower, LOVE IT! That was the most pleasant showering experience I've ever have. The heat, the pressure, all of them were just right. There was even a hairdryer at the sink.

The bed is awesomely comfy and really gave me a 5 star sleeping experience, the pillow was so squishy. The TV was LCD TV. I'm in love with the incredibly big window, it gave a very beautiful view and brighten my room even more. There were 2 couches and a small round table that I could use to surfing the internet via notebook and eating.

The Wi-Fi! Oh-so-freakin-sweet. They were SPEEDY, I could download the 27 MB Angry Birds on my Android tablet on just a blink! This was what stole my heart most. Speedy internet access.

Once again, the ambient homey feeling and the cozy lightning ruled it all. I've never slept in a hotel with such homey and cozy and pleasant feelings. It was like I could sleep worry-free. Oh and once again, the amazing service. I forgot to close my door and lock it, then in the middle of the night I heard someone knocking my door, it's the hotel employee that woke me up and gave me a reminder to close the door. Thank god there was such great service, a hotel that cared about the guests most! What else could you ask for?

The hotel restaurant has a very modern feel, and the foods were tasty. I can't complain about anything, because everything in this hotel felt just right!

Con: I tried to call the Room Service to order some foods, but there was no answer. I wonder if the restaurant closed already?

Note: I shared my awesome hospitality experiences at this Hotel Sentral Pudu on the Twitter, A LOT. Then, the account of Hotel Sentral Pudu mentioned me, greeted me, and said that they were very thankful and hope that someday I would go back there. Oh man, you don't have to ask me to do that. I WOULD DEFINITELY COME BACK HERE WHENEVER I VISIT KL! :)

I even recommended this hotel to my travel agent when I was on Student Exchange Programme on KL ;p

Room Tip: The room is cozy and bright, even the cheapest one is spacious.
See more room tips
  • Stayed February 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank dethap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managerpudu, General Manager at Hotel Sentral Pudu, responded to this review, 20 April 2012
Dear Sir / Madam,

Greetings from Hotel Sentral!

Thank you so much for taking time to share your experiences with other Tripadvisor visitor about your recent stay with us.

I am delighted to know that you enjoyed your stayed with us at Hotel Sentral. It is also a great pleasure to receive such a wonderful compliments and I will definitely share to all my colleague and staff.

We await your return as our esteemed guest on your next trip.

Thank you and best regards.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rayong, Thailand
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 4 April 2012

Did not have much time to stay in this hotel as we arrived there around 8pm and had to leave right after breakfast next day. However the hotel is pretty good and had a smooth sleep and a very good breakfast.

  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank klik299
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managerpudu, General Manager at Hotel Sentral Pudu, responded to this review, 20 April 2012
Dear Sir / Madam,

Greetings from Hotel Sentral!

Thank you so much for taking time to share your experiences with other Tripadvisor visitor about your recent stay with us.

I am delighted to know that you enjoyed your stayed with us at Hotel Sentral. It is also a great pleasure to receive such a wonderful compliments and I will definitely share to all my colleague and staff.

We await your return as our esteemed guest on your next trip.

Thank you and best regards.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed 25 March 2012

Cons:

Hotel is not as near to Berjaya Times Square if you are looking at convenience. Even Furama Bukit Bintang is nearer.

If walking, route to the hotel from Times Square is very inconvenient as there are a lot of roadworks and constuction works around the hotel. Hotel is away from the hustle and bustle of Bukit Bintang and walking back at night is quite daunting if ur alone coz of the contruction works. But Bukit Bintang area is still walking distance away.

No parking space at the hotel, so for those driving, this hotel should be opted out.

Stayed in deluxe room at level 14 and view was pretty nice at night. Room was spacious, but inadequate deco/furnishings made it look so bare and did not give u a warm feeling. TV channels are a total let-down. No movie channels totally. Only ESPN and BBC other than the other local channels. Water pressure for hot water is disappointing.

Pros:
Wifi is great. Fast and reliable even in the rooms or any parts of the hotel. Breakfast is quite satisfying, quite a variety for a 3-star. Room was quite adequately clean.


Still feel that there is much to be improved to the hotel if it plans to attracts more returning guests. For a cheaper yet more cosy and nearer to Times Square option, Beltif Hotel is a great one, although the breakfast at Beltif is sucky to the max. ;p

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank AGirlNamedLiza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managerpudu, General Manager at Hotel Sentral Pudu, responded to this review, 20 April 2012
Dear Sir / Madam,

Greetings from Hotel Sentral!

Thank you so much for taking time to share your experiences with other Tripadvisor visitor about your recent stay with us.

I am delighted to know that you enjoyed the location and you enjoyed your stayed with us at Hotel Sentral. It is also a great pleasure to receive such a wonderful compliments and I will definitely share to all my colleague and staff.

Thank you for pointing to us all the issue that you have encounter. We have forwarded your comment to the respective department. Hopefully on your next visit you’ll be able to notice the positive improvements.

We await your return as our esteemed guest on your next trip.

Thank you and best regards.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore
Level Contributor
98 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 bubbles Reviewed 24 March 2012

Our amily of 6 are greeted warmly by the front desk lady upon our arrival in late evening and that really made our day! Thank you Ms Fatin! Your cheerfulness and friendly attitude helped to perk us up after a long day coming to KL!
New hotel so you could expect clean, neat and nice environment.
We stay in the family room where there are a double bed and a single bed so it is ideal for family with children. We hve good sleep at night in the comfy bed. Nice breakfast environment and consider good variety of food for what we pay. Enjoy this hotel more than Furama Bukit Bintang which cost us much more.
Good location, 10-15min stroll to Times Square ans Bt Bintang area and easy to find food/supper nearby hotel.
Strongly recommend this hotel if youdo not need pool or gym as ther isn't such facilities. Anyway, people go KL to shop!

Room Tip: Get bigger room if you have more than two adults as price difference is not that great.
See more room tips
  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Ling_Sg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managerpudu, General Manager at Hotel Sentral Pudu, responded to this review, 20 April 2012
Dear Sir / Madam,

Greetings from Hotel Sentral!

Thank you so much for taking time to share your experiences with other Tripadvisor visitor about your recent stay with us.

I am delighted to know that you enjoyed the location and you enjoyed your stayed with us at Hotel Sentral. It is also a great pleasure to receive such a wonderful compliments and I will definitely share to all my colleague and staff.

We await your return as our esteemed guest on your next trip.

Thank you and best regards.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Sentral Pudu

Property: Hotel Sentral Pudu
Address: Puduraya Hotel No 310 Jalan Pudu, Kuala Lumpur 55100, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #123 of 340 Hotels in Kuala Lumpur
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Sentral Pudu 3*
Number of rooms: 168
Official Description (provided by the hotel):
A 3 Star hotel located at Jalan Pudu, Hotel Sentral Pudu has open on February 2011! Enjoys a unique location within walking distance to the Monorail Station and major shopping distinct such as Times Square, Bintang Walk and Pavilion Mall. Step into the hotel and let the ultimate urban appeal of the hotel greets you!The hotel consist of 168 rooms. All the guest rooms are elegantly furnished with modern amenities such as LCD flat screen television, mini fridge, in room safe box, hair dryer, coffee & tea making facilities, WiFi and Astro channels to ensure great comfort and convenience. ... more   less 
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