Don’t stay here.
1) We were not at KLCC. They were in the distance, and we always went through 3 or 4 taxis before one would attempt to find our "hotel" because it was so out of the way. Once our taxi was lost for 45 minutes. Since the office closes at 10, there was no one to call for directions.
2)We arrived at the apartments (as the hotel was in an apartment building) and had no instructions that the office was on the fifth floor of the building. One of the three elevators wasn't working with a sign dated from Dec 2012 saying it would be fixed within the day (we stayed Aug 2013). The building and elevators were old. The walls were dirty. I didn't feel particularly safe here. As we arrived at the room, so did the cleaning service. I had emailed saying we might arrive at 1, Check In is stated at 2, and they hadn't even cleaned the room at 3! They told us to wait 10 minutes. But then they took us to another room. At our new room, they were mopping the floors, so we had to wait until they dried
3)The locks were a joke. My three year old could have broken one easily, as the door frame was coming off.
4)No internet or phone in the room! The phone was for calling downstairs. The internet was at the cafe. The staff said the internet hadn't worked the day before, and it didn't work our second day there.
5)I sat on the couch and ants crawled all over me. I checked on my kids in the night, and there was a two inch cockroach-like bug crawling right next to my daughter.
6)They had the bare basics in the room. A small bar of soap and two towels. No hand towels/washcloths/trashcan in the bathroom. The bed only had an extremely thin blanket. As we didn't arrive back until after 11 the first night, we weren't able to call down and get another blanket. I'm not sure they would have even had an extra, as they didn't have a baby bed, and they only had one iron to pass around (with an ancient, tiny, broken ironing board!)
It was a big apartment. But that's it!!
- Official Description (provided by the hotel):
- Lanai Gurney Corporate Suites are made up of exclusive, stylish and contemporary serviced suites nestled amidst a discreet and peaceful enclave located on the fringe of Kuala Lumpur's bustling central business district of Jalan Ampang where only 2 km or a 5 minutes drive separates this quiet hideaway sanctuary from the world reknown Petronas Twin Towers. It is only a mere 10 minutes walk from the Light Railway Train (LRT) station of Damai and Dato’ Keramat that takes you to many places for shopping and of other interest within the city center. ... more less
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