There where some problems with our booking from Booking.com, but the Hotel was really flexible and guest service orientated, so in the end there was no problem at all. The check-in was also perfect and again flexible with a great service. We checked-in at 10 o'clock in the morning because of our early flight. Normally check-in time is at 3 and early check-ins need to pay extra. But because we had our daughter from just 1 year old with us we already could check-in and go to our room, which was upgraded for free! What a warm welcome!
The room was great, spacious and beautiful designed. The view was also amazing. Only one little minor, probably there had been maintenance on the water, so the first water what came out was brown. HK should have done that before. The beds are great with good pillows.
We ordered food in the restaurant before check-in, but it was totally no problem to deliver it to our room directly. It was delicious, especially the Lamb Keema. For our daughter they had Chicken Porridge, which they specially made perfect for her and also a halve portion.
In the evening we ordered room service, which arrived quickly. Only the hamburger was a little bit disappointing. The burger was big, but not seasoned and to dry. If they had made it a little bit more juicy and give it some seasoning, it would be a fantastic burger.
Falling a sleep with the curtains open and enjoying the great view was amazing, as well waking up with the same view!
Breakfast was fantastic, a wide range of choices and from many of the regions like Indian food, Chinese, Western, Malay/Indonesian etc. Service was fast and the food was also very good, the big choice only made us confused what to eat haha
Check-out was also very quick and easy. We had a late flight but there was no problem at all to leave our luggage there.
We had a great time and definitely will be back, but then for a longer time, as Kuala Lumpur is a great city.
- Official Description (provided by the hotel):
- Dua Suites Sentral is strategically nestled in a bustling suburb of Kuala Lumpur and just steps from the city's shopping, entertainment and attractions. It is a short walk from the Kuala Lumpur's integrated rail transportation center and enjoys close proximity to the city's main business and tourist hub. Served by a network of highways, the 33-story building is a mere 50-minute drive by car from Kuala Lumpur International Airport and 40-minute from KLIA II. Dua Suites Sentral houses 359 tastefully appointed stylish furnishings hotel rooms and suites. Each of our 359 guest rooms and suites range in size from 34 - 162 square meters features amenities like LCD screen TVs with satellite channels and in-room movie options, DVD player (for suites), complimentary Wi-Fi, a mini bar, a coffee and tea making facilities, kitchenette (for suites with no cooking facility), an electronic safe and bathroom with either standing shower or bathtub with a separate toilet. ... more less
- Reservation Options:
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