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107 - 112 of 163 reviews
Reviewed 18 December 2012

Stayed here last week for 4 nights. Location is not really great for tourists visiting KL, but as I had to be at the Thai Embassy a couple of times, the location was convenient for me.
Three times per day (free) shuttle service from One Stop to Bukit Bintang and KLCC.
Standard Rooms are spacious and clean, but NO wifi in the room. I booked via Agoda and they mentioned on their website that the rooms have wifi, but according to the front desk this is not the case for the Standard Rooms.
Surroundings of the hotel are boring, there is a 7-Eleven nearby and a few restaurants.
But as the price is okay, I would consider staying here again.

Date of stay: December 2012
  • Trip type: Travelled solo
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Thank Dave N
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 3 December 2012

We stayed here for a month and would be happy to return.
The rates are very reasonable.
We had a large apartment with study, bedroom, kitchen, living room.
Nice pool, fast internet, big tv, cleaning and fresh towels whenever we wanted.
Customer service was excellent. They were always cheery and helped with whatever we needed.
The location is not a great one for walking around. There are some small shops, restaurants, and convenience stores though. Taxi to the center is cheap and takes 10 to 20 minutes.
The hotel has a covered walkway to the nearby LRT (light rail) station. And from there you can get wherever you need to go.quickly and cheaply.

Date of stay: November 2012
Trip type: Travelled as a couple
Thank bokad
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 28 November 2012

- First upon check in, staff don't even bother to read given service voucher. Booked a total of 4 units but staff said one unit.

- Upon entering room, bed was not properly made up. Looks like someone just sat on the bed.

- Basic toiletries not provided. Only cheap bath gel and shampoo in wall mounted dispenser. Bath gel got funny smell.

- Upon check out, we had to wait quite some time as a couple was complaining about complimentry parking ticket. There was only one Filipino staff manning the reception. Then to our surprise, we were asked to pay for broken shower head. Which was not even broken. When told staff that we shall include this issue in our review, he challenged us to "go on and do so". After awhile, staff suddenly said no need to pay but still sound rude. Very bad customer service.

However,

- Apartment was clean.

- Ample parking space on site.

- Easy excess to highway.

- Many convenience store opposite apartment.

Date of stay: November 2012
  • Trip type: Travelled with family
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    • Location
    • Sleep Quality
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2  Thank Mistikal_73
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 24 November 2012

We enjoyed staying at One Stop! this place is home away from home. We booked 3 2BR and 1 1BR apartment for 15 people during our recent trip to Malaysia! The rooms were spacious, clean, homey, quiet, and quite accessible as it was close to the MRT. Besides, the hotel offered free shuttle service to the city center upon request. This really worked outsell for us! ThanksOne Stop for making our stay fun and memorable.

Date of stay: November 2012
Trip type: Travelled with friends
Thank Malou P
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 5 November 2012 via mobile

location quite near downtown..but,not convenient to stay if do not have own transport..the hotel does provide free shuttle bus to klcc and others places,but.only schedule three times daily.its quite new building,have 24 hours convenient store i.e 7 evelen,and secret recipe restaurant.inside the building have karaoke outlet,snooker centre and etc. the hotel does provide free parking at basement, do obtain the access card when check in. overall,I will recommend if you are a looking for an apartment with kitchen, family vacation,and a small office room. I guess all the apartment units are same size,which with 2 bedrooms,2bathrooms and one small office room.we rent one bedroom apartment, so,we only can access the master bedrooms with bathroom attached.

Date of stay: November 2012
    • Value
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Thank liiwa
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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