This hotel offers great service to all patrons, from the moment you walk through the door your greeted and shown friendship and respect, the desk clerk's are helpful and try to give you all you need with the help and guidance of the Front Office Manger Norman Gerard who is on hand to chat and be as much help as possible, then with the help of the Bell Boys to the room service staff you stay is made extremely pleasant and enjoyable.
The great place for breakfast, Lunch and Dinner is at the Taman Sari Brasserie, the service is great and the food is greater..
The hotel is only a 8-10 minute walk to the main shopping area located in the Golden triangle, I visit KL every 6 months for a 6-8 day holiday and will stay at Hotel Istana every time it is my Home away from Home.. Thank you to all the staff that make my stay a time to remember each and every time. :)
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- Also Known As:
- Istana Hotel Kuala Lumpur
- Istana Kuala Lumpur