We stayed for 2 nights in a standard room on the 13th floor with view on the Petronas. It is true the hotel is not the newest but still I liked it a lot. As soon as I entered the hotel I had the impression that I would be satisfied, the perfume in the lobby area was great, the lobby. Itself is very impressive. Room was clean, bathroom was big and had all the amenities you expect from a 5star...except the bathrobe :(
Another thing to point out is that they did not have a safe in the room and neither wifi. But I've been told that end of the next month all rooms are going to be equipped with safe and wifi. We did not try the restaurant but we did have breakfast in the room the quality was overall good, and the prices too. We did not use the pool, but if you are going to stay just to relax by the pool then the pool area will disappoint you, since the pool is very small...but you don't go to KL to hang around the pool!
Also I would like to point out the friendliness of the staff, from the FO to HK to F&B and all the others, good job to all of you!! The sports bar was very nice and the service was great.
This hotel is great if you want to discover the city since it is in an excellent position 10min walk from Petronas and 5 from Bingtang. Next month I'll be back in KL and for sure I'll book the Istana again.
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- Also Known As:
- Istana Hotel Kuala Lumpur
- Istana Kuala Lumpur