I have reached Kuala Lumpur with my family yesterday 20th Aug. 2014.
Hotel was selected by Emirates Holidays but it was excellent choice.
We are staying at club suite (2013 & 2009) at club floor.
Suite is perfect (2 complete bedrooms with a third living room, staff is very friendly and level of service is amazing.
Reception at Lobby floor was very helpful and informative.
Since we booked a club suite, we have executive reception at 20th floor, which was even more helpful and more pleasant.
There is the all day dining restaurant at Lobby floor where we had breakfast today (international breakfast), very nice and delicious. Staff serve you before you even ask for something, they will notice and come quickly ask "how they can help you!!!"
We have also the facility of executive restaurant at 20th floor.
We should check out on 24th Aug. 2014 to go to Genting Resort. I will miss this place.
To Istana management and staff, keep up the marvellous performance you are doing.
All the best.
Hesham Mostafa Shaheen
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- Also Known As:
- Istana Hotel Kuala Lumpur
- Istana Kuala Lumpur