We have stayed at Mandarin Oriental a few times over the course of the past 2 years. As always, service is top notch and the check in and check out was done quickly. I was impressed by the phone reservation team this time as they were very professional and very helpful in my booking.
Mandarin Oriental benefits from a superb location, right next to the Twin Towers and next to the KLCC shopping mall. LRT is a short walk away and there is now a pedestrian bridge that you can walk to the Bukit Bintang area.
The room is very comfortable with all the usual amenities available. We expected the wireless to be complimentary but was told that it will be charged. Being a 5-star hotel catering to a lot of business travelers, I have expected that wireless internet would be provided for free.
The hotel is expensive but it is a luxury hotel after all. There are other hotels with cheaper rates nearby but you do pay for the service and comfort in Mandarin Oriental.More
- Room service