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“Very good location for shopping”

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Grand Millennium Kuala Lumpur
Ranked #47 of 346 Hotels in Kuala Lumpur
Reviewed 17 June 2014

Was in Kuala Lumpur on business and found this hotel to be very convenient for where we needed to go. Didn't stay there very long, but made good use of the treadmill, and the pool was very nice. You have lots of mall shopping right outside.

  • Stayed: February 2014, travelled on business
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Thank J G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMKL2013, The Management at Grand Millennium Kuala Lumpur, responded to this reviewResponded 18 June 2014

Dear J G,

Greetings from Grand Millennium Kuala Lumpur!

Thank you so much for your outstanding review, we are ecstatic to know your stay was fruitful and that you delight in the warm hospitality synonymous of the Grand Millennium Kuala Lumpur. We look forward to welcoming you back again.

Stay well.

The Management
Grand Millennium Kuala Lumpur

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863 - 869 of 1,924 reviews

Reviewed 16 June 2014

under delivered 5-star services. If you observe in the lobby at the ground level, the staff hardly assist guest with luggage, most guest lugged them up and down the stairs (though wheelchair ramp is accessible, it tucked on the left lobby).

witness after lady check in, she is clueless and had to ask the secret-service-style dressed staff how to get to the lifts. staff probably more concerned about looking sharp.

For the price you are willing to pay, try opposite Piccolo or Fahrenheit apartments.

Lastly, there are train/MRT constructions going on, constantly pounding til mid-nite....if you need rest during day, go elsewhere.

Room Tip: not til the constructions complete, or at least the pounding.
  • Stayed: June 2014, travelled with family
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2  Thank relaxbro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMKL2013, The Management at Grand Millennium Kuala Lumpur, responded to this reviewResponded 18 June 2014

Dear relaxbro,

Greetings from Grand Millennium Kuala Lumpur!

We thank you for staying with us and for taking the time to review our hotel.

We are extremely disappointed to read about the challenges experienced and will definitely share them with the team. All of your comments are very constructive and we will immediately work on areas where we can improve. We view this very seriously and will address the shortfalls with the respective teams.

As for the ongoing construction around the Bukit Bintang area, we do understand that there may be occasional disturbances and inconvenience caused. Apart from the MRT project which is expected to complete in 2017, the Pavilion shopping complex is also embarking on an upgrading exercise whereby the complex will be extended. The hotel as such, looks forward to the completion of these major developments soon, as we believe all our guests staying with us in future would then be able to enjoy the enhanced services.

Please accept our sincere apologies for not meeting your expectations and hope you would still give us another opportunity to make amends and let us welcome you back.

Best regards,

The Management
Grand Millennium Kuala Lumpur

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Reviewed 15 June 2014

I expected something more from a 5 star hotel. The check in process was slow, we asked for room service price lists only to received it 3 hours after the request, error in our room charges when we checked out (nearly got double charged for breakfast). The only enjoyable thing was our lepak time at the lounge, enjoying live music over coffee. The singer was really good and entertaining. We often frequented hotels near Pavilion, perhaps will not come back to this one

  • Stayed: June 2014, travelled with family
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Thank LizaMSahar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMKL2013, The Management at Grand Millennium Kuala Lumpur, responded to this reviewResponded 18 June 2014

Dear LizaMSahar,

Greetings from Grand Millennium Kuala Lumpur!

We thank you for staying with us and for taking the time to provide us with your feedback.

We are extremely disappointed to read about the challenges experienced and will definitely share them with the team. We view this very seriously and will address the shortfalls with the respective teams. It certainly is not synonymous with our usual high standards for excellent services.

As for the live entertainment over at our Lounge, we are glad that you enjoyed the performance put up by the duo. We will have your comments relayed to them.

Please accept our sincere apologies for not meeting your expectations and hope you would still give us another opportunity to make amends and let us welcome you back.

Best regards,

The Management
Grand Millennium Kuala Lumpur

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 June 2014

Although I have visisted KL many times this was my first at Grand Millennium, and I was very
impressed , the staff are very helpful and friendly, the location was excellent, easy walking to the
Pavilion Mall, the pool was very clean and relaxing, buffet was excellent and place is clean.
Rooms are spacious and comfortable. So I will definetly recommend family and friends to
stay in the near future,

  • Stayed: May 2014, travelled with friends
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1  Thank frances h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMKL2013, The Management at Grand Millennium Kuala Lumpur, responded to this reviewResponded 13 June 2014

Dear frances h,

Greetings from Grand Millennium Kuala Lumpur!

Thank you so much for your outstanding review, we are ecstatic to know your stay was fruitful and that you delight in the warm hospitality synonymous of the Grand Millennium Kuala Lumpur. We look forward to welcoming you back again.

Stay well.

The Management
Grand Millennium Kuala Lumpur

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Reviewed 8 June 2014

Our stay for (regrettably) one night only was well rewarded with careful attention by staff and good room quality. Great views from the room over that part of KL. Clean and efficient lift (elevator) service. Had a simple meal in the Bistro which was well served and reasonably priced.

Will stay there again if in KL.

Room Tip: High up and facing the main street to see the goings on
  • Stayed: May 2014, travelled as a couple
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Thank Peter C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMKL2013, The Management at Grand Millennium Kuala Lumpur, responded to this reviewResponded 8 June 2014

Dear Peter C,

Greetings from Grand Millennium Kuala Lumpur!

We thank you for staying with us and taking time to review our hotel. We are indeed happy to know you had a great and comfortable stay.

Please come back again whenever you return to Kuala Lumpur.

Stay well.

The Management
Grand Millennium Kuala Lumpur

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Reviewed 5 June 2014

Excellent "Location, staff, room and Value to money". Was aregular guest before and I did try other hotel surrond KL. With the location, room, staff friendly and rate, I fell this is the best hotel in town. Confortable room.

The access to all the shopping mall is great and easy.

  • Stayed: May 2014, travelled on business
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2  Thank musti_juin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMKL2013, The Management at Grand Millennium Kuala Lumpur, responded to this reviewResponded 8 June 2014

Dear musti_juin,

Greetings from Grand Millennium Kuala Lumpur!

Thank you so much for your outstanding review, we are ecstatic to know your stay was fruitful and that you delight in the warm hospitality synonymous of the Grand Millennium Kuala Lumpur. We look forward to welcoming you back again.

Stay well.

The Management
Grand Millennium Kuala Lumpur

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 June 2014

This is my usual hotel when I am in KL.

The staff are very friendly and helpful. The rooms are spacious for myself and kept clean.

This hotel is located next to Pavilion Mall, thus can easily food and a few pubs/bars within the vicinity.

  • Stayed: June 2014, travelled on business
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2  Thank sleeeepys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMKL2013, The Management at Grand Millennium Kuala Lumpur, responded to this reviewResponded 5 June 2014

Dear sleeeepys,

Greetings from Grand Millennium Kuala Lumpur!

Thank you so much for your outstanding review, we are ecstatic to know your stay was fruitful and that you delight in the warm hospitality synonymous of the Grand Millennium Kuala Lumpur. We look forward to welcoming you back again.

Stay well.

The Management
Grand Millennium Kuala Lumpur

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Millennium Kuala Lumpur

Address: 160 Jalan Bukit Bintang, Kuala Lumpur 55100, Malaysia
Phone Number:
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#18 Business Hotel in Kuala Lumpur
#23 Spa Hotel in Kuala Lumpur
#29 Family Hotel in Kuala Lumpur
#29 Romantic Hotel in Kuala Lumpur
#43 Luxury Hotel in Kuala Lumpur
Price Range: £78 - £123 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Millennium Kuala Lumpur 5*
Number of rooms: 468
Official Description (provided by the hotel):
Strategically located in the heart of Bukit Bintang, Grand Millennium Kuala Lumpur is an international five-star hotel nestled within the luxuries of the city’s fascinating Golden Triangle. Adjacent to the popular Pavilion Kuala Lumpur Shopping Mall and situated right across Starhill Gallery, Fahrenheit 88, Bintang Walk as well as Lot 10 Shopping Complex, the hotel is home to 468 spacious guestrooms including 16 suites, well-appointed with plush beddings, LCD TV and floor-to-ceiling windows that boast the city’s breathtaking skyline. A luxurious urban retreat, the hotel features an outdoor resort-style swimming pool, state-of-the-art fitness centre, holistic treatments at The Spa, four distinguished culinary options and 1,500 square metres of atmospheric meetings and events space. ... more   less 
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Also Known As:
Grand Millennium Kuala Lumpur Hotel Kuala Lumpur
Grand Millennium Hotel Kuala Lumpur
Kuala Lumpur Grand Millennium

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