There are numerous hotels in KL, and I guess the reason for this Shangri-La as one of the best hotel is its outstanding service. Every time we contact the hotel, either front desk, or concierge or at taxi stand, the staff there are efficient and helpful. Their service just made you feel comfortable, not too attentive nor too desolate.
The hotel is pretty dated, but it maintains a good shape. The room is relatively small, but the design is so thoughtful that every thing is placed neatly for easy usage. I love the nice comfy bed & strong shower in the bathroom too.
It is a value for money for a 5-star hotel with 5-star service.
- Official Description (provided by the hotel):
- Shangri-La Hotel Kuala Lumpur, an award winning 5-Star luxury hotel renowned for its consistent extraordinary customer service, culinary and fine dining experience. Located in the heart of Kuala Lumpur's commercial, entertainment and shopping district with easy access to most tourist attractions. The only hotel in KL that sits within beautiful lush gardens offering extensive meetings facilities, large multi-divisible ballroom along with wide variety of guest rooms, 101 suites and a Horizon Club that caters to business/ leisure travellers, MICE delegates as well as high profile guests and socialites. It's an extraordinary place to stay, dine and meet in KL! ... more less
- Reservation Options:
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- Also Known As:
- Shangri La Kuala Lumpur
- Shangri La Hotel Kuala Lumpur