We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Lovely stay highly recommend”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 14 more sites!
Shangri-La Hotel Kuala Lumpur
Ranked #5 of 341 Hotels in Kuala Lumpur
Certificate of Excellence
Level Contributor
84 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Lovely stay highly recommend”
Reviewed 5 June 2014

We stayed at this hotel as a family group with a number of rooms booked. All the rooms were really lovely and the service was excellent. When the restaurant was full one night staff made some changes and were quickly able to fit our group in. The hotel is centrally located and easy walk to most attractions.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Monty2802
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

6,926 reviews from our community

Traveller rating
    5,092
    1,360
    350
    76
    48
See reviews for
1,272
3,007
422
1,293
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (1,427)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 4 June 2014

We spent the last couple of nights of our stay at the Shangri-La. It was a great end to our trip. Service was excellent and the breakfast is one of the best I have had. An incredible selection of dishes. Although the room was a bit tired it did not dissapoint and was everything you would expect from a five star hotel.

Room Tip: Book a premium room the additional space makes all the difference.
See more room tips
  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Whoknowz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoseWee, Public Relations Manager at Shangri-La Hotel Kuala Lumpur, responded to this review, 6 June 2014
Dear Guest
Thank you for staying with us during y our recent trip to Kuala Lumpur. We are happy to note that you have enjoyed your stay with us and once again thank you for the nice review of our hotel. We look forward to welcoming you back to the hotel soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
1 review
Reviewed 4 June 2014

Cant imagine there's a better hotel in KL. Service impeccable, staff very friendly without being over-the-top. Food in Lemon Garden restaurant delicious. Pool and leisure centre excellent. Great location. Faultless experience. Book now!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com

Helpful?
Thank Phil D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 June 2014

After the first morning I thought I has the very best breakfast of my life but not just had, the last night we had dinner and if not the best ever very close. I cannot fault the hotel in anything at all. Simply amazing.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com

Helpful?
2 Thank oscarmcmc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Msia
Level Contributor
35 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 3 June 2014

Love the Shangri La. It really is reflective of five stars. Food is great. Swimming pool go early to catch the sun.. the surrounding buildings kind of block the rays out after 2pm :) Best room service!

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com

Helpful?
3 Thank Travelator72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
49 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 2 June 2014 via mobile

We were lucky to stay here for 6 nights and got 2 free nights. Horizon club is an exclusive lounge for divine breakfast, High Tea 3-5, and cocktails 5-7. All inclusive. The food was sensational. So we would have breakfast, jump on the monorail, shop, massage, explore then rest back for High Tea. The staff remember your name, and are the most helpful anywhere.
The pool has a lifeguard and separate children's area. No swim up bar. There are shaded areas due to the surrounding buildings and beautiful greenery.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Clarkiejan71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
72 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 2 June 2014

First visit to this hotel. Great location , close to Petronas Towers and other attractions. Fantastic Club lounge serving breakfast, afternoon tea and drinks with a large selection of beautiful food at night. One of the best club lounges I have seen. Staff were also very good

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kevin K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Kuala Lumpur hotels
0.6 mi away
Traders Hotel, Kuala Lumpur
Traders Hotel, Kuala Lumpur
#9 of 341 in Kuala Lumpur
9,653 reviews
0.4 mi away
Mandarin Oriental, Kuala Lumpur
0.7 mi away
Grand Hyatt Kuala Lumpur
Grand Hyatt Kuala Lumpur
#2 of 341 in Kuala Lumpur
2,565 reviews
Show Prices
Show Prices
Show Prices
1.5 mi away
The Majestic Hotel Kuala Lumpur
0.9 mi away
InterContinental Kuala Lumpur
InterContinental Kuala Lumpur
#11 of 341 in Kuala Lumpur
2,520 reviews
0.5 mi away
Lanson Place Bukit Ceylon Serviced Residences
Show Prices
Show Prices
Show Prices

Been to Shangri-La Hotel Kuala Lumpur? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Shangri-La Hotel Kuala Lumpur

Property: Shangri-La Hotel Kuala Lumpur
Address: 11 Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Kuala Lumpur
#1 Romantic Hotel in Kuala Lumpur
#3 Business Hotel in Kuala Lumpur
#3 Spa Hotel in Kuala Lumpur
#5 Luxury Hotel in Kuala Lumpur
Price Range (Based on Average Rates): £
Hotel Class:5 star — Shangri-La Hotel Kuala Lumpur 5*
Number of rooms: 662
Official Description (provided by the hotel):
Shangri-La Hotel Kuala Lumpur, an award winning 5-Star luxury hotel renowned for its consistent extraordinary customer service, culinary and fine dining experience. Located in the heart of Kuala Lumpur's commercial, entertainment and shopping district with easy access to most tourist attractions. The only hotel in KL that sits within beautiful lush gardens offering extensive meetings facilities, large multi-divisible ballroom along with wide variety of guest rooms, 101 suites and a Horizon Club that caters to business/ leisure travellers, MICE delegates as well as high profile guests and socialites. It's an extraordinary place to stay, dine and meet in KL! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Agoda, Odigeo, Priceline, Asiatravel.com Holdings, Ctrip TA, Shangri-La Hotels and Resorts, Ebookers, Travelbag, TravelUp, TripOnline SA, Traveltool, S.L.U., HRS, Evoline ltd, HotelQuickly and Cancelon so you can book your Shangri-La Hotel Kuala Lumpur reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Kuala Lumpur
Shangri La Hotel Kuala Lumpur

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing